Senior Growth Analyst, TheFork
Temporary contract
3 days a week in office
Online restaurant reservation platform
Be an early applicant
Online restaurant reservation platform
501-1000 employees
Be an early applicant
3 days a week in office
501-1000 employees
Company mission
To connect the world's favourite restaurants and the broadest community of loyal diners.
Role
Who you are
- Bachelor’s or Master’s degree in a quantitative field (business analytics, statistics, economics, engineering or similar)
- 3 to 5 years’s experience in analytics, ideally in growth or marketing analytics within a digital company
- Strong SQL skills; experience with Python is a plus
- Hands-on experience with BI (ideally PowerBI) and tracking platforms (e.g. AppsFlyer)
- Solid understanding of digital marketing levers (paid acquisition, CRM, SEO/ASO, app marketing) and attribution concepts
- Ability to translate complex analyses into clear, actionable recommendations for non-technical audiences
- Autonomous, rigorous and curious, with a strong sense of ownership
- Team player who enjoys working in an international environment
- Fluent in English, French is a plus
What the job involves
- As part of the Central Marketing team, you will join the Growth Analytics team as a Senior Growth Analyst
- In this role, you will lead data-driven initiatives supporting both Media (paid activities) and Loyalty (retention & CRM) activities across the company
- Acting as a strategic bridge between business, local marketing teams, Data and Engineering, you will turn complex data into actionable insights that help us spend smarter, grow faster and maximize Customer Lifetime Value (LTV)
- Business & Growth Performance Monitoring
- Build, maintain and automate dashboards and reports tracking marketing and business KPIs (acquisition, activation, retention, bookings, CAC, LTV, ROAs/ROI)
- Ensure tracking consistency and data quality across channels, web/app touchpoints and analytics tools
- Proactively identify trends, performance anomalies, and growth opportunities, translating complex data into clear strategic recommendations for stakeholders
- Serve as the main point of contact for local marketing teams, helping them leverage central analytics assets and tailored business insights
- Advanced Analyses & Decision Support (Media & Loyalty focus)
- Media & Paid Acquisition: perform deep-dive analyses on channel efficiency, campaign effectiveness, user behaviour and funnel conversion
- Loyalty & Retention: analyze loyalty program performance, user cohorts, and incentives (discounts, rewards) ; evaluate their long-term impact on revenue, repeat rate, margin, and churn
- Experimentation: design, execute, and analyze A/B tests and incrementality studies to measure the true causal impact of marketing initiatives
- Boosting Productivity & Innovation via AI / Automation
- Leverage AI tools to automate data workflows, optimize report updates, and reduce manual reporting tasks
- Implement AI agents and automated alerting systems to detect real-time performance anomalies and surface emerging user trends
Our take
Aiding the digitisation of the hospitality industry, TheFork offers users a seamless way to find restaurants they will enjoy, read user reviews, check real-time availability and make instant online reservations. It also provides restaurants with TheFork Manager, a software solution designed to optimise reservation management and streamline operations,
A TripAdvisor company, TheFork has made significant contributions to the global dining industry. It has partnered with 55,000 restaurants, achieved over 30 million app downloads, and attracted millions of users. Its software helps restaurants improve their service, which is great for diners too, and boost revenue by making their operations more efficient.
Celebrating its 15th anniversary in 2022, TheFork has firmly cemented itself as a top player in the space. It is able to serve restaurants of any size, including small and family-run restaurants, supporting them as the industry becomes more complex. On top of this, it has launched AI-powered search to help diners find their next restaurant in an intuitive and personalised way.
Steph
Company Specialist at Welcome to the Jungle
Insights
10% employee growth in 12 months
Company
Company benefits
- A permanent contract (that can be useful in life)
- Flexible working environment (2 days home office per week + up to 4 total weeks additional flexibility during the summer period and in December to wrok fully remotely)
- Lunch vouchers available 3 working days per week
- Lifestyle benefits that can be used to reimburse expenses related to physical and leisure activities, family support, travel etc
- Continuous learning and development programs
- Free access to the Calm app to help you build resilience wherever you are in your mental health journey
- Dedicated parental leave and caregiver leave policies (12 weeks fully paid)
- Health insurance
- Life & Disability Insurance at no cost to the employee
- Attractive pension plans
- Amazing offices with dining, a coffee point on each floor, and leisure area
- Team building events
Company HQ
Saint-Merri, Paris, France
Leadership
Almir Ambeskovic
(CEO)Prior to being appointed as CEO, they were Vice President of Sales and Marketing for TheFork. They have also directly led several countries as General Manager at TheFork since 2015.
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