Principal HR Business Partner, Zuora
$155.8-214.3k
+ Variable bonus and performance-based reward opportunities
Office located in Foster City, CA
Cloud-based subscription management
Open for applications
Cloud-based subscription management
1001+ employees
Open for applications
$155.8-214.3k
+ Variable bonus and performance-based reward opportunities
Office located in Foster City, CA
1001+ employees
Company mission
To help you build and run an amazing subscription business.
Role
Who you are
- Ideal candidates have 8-10+ years of progressively complex HRBP experience, supporting Product and/or Engineering functions within a complex, dynamic enterprise software or SaaS company (preferred). In addition, they bring demonstrated competencies, skills and experiences as follows:
- A valued leader and trusted advisor with client groups; builds trust through listening to, and understanding, a leader’s objectives; is able to translate those objectives into people practices
- A thought partner and team player who collaborates effectively with ZEO Success colleagues and others across an enterprise
- Has an informed perspective, shares their thinking and engages in constructive thought experiments for the betterment of the team
- A creative thinker who thinks broadly, and globally; a credible activist on strategic and organization decisions while making a case to others to execute and drive change
- Inspirational role model in leveraging HR metrics/data/AI to facilitate, influence and drive people and business decisions
- An engaging communicator who presents, both verbally and in writing, with all levels of leaders and team members in a way that connects people to the message
- Possesses a breadth and depth in developing, leading and managing global strategic initiatives, e.g., transformation work, talent initiatives, feedback/development programs and compensation assessment
- Demonstrates expert HR knowledge with an “outside in” perspective, e.g., understands best practices of peer companies, CEB, etc. and can adapt them to different environments
- Possesses grit and flexibility. Is able to drive forward in an evolving environment where priorities will shift, and a path forward may not always be clear
What the job involves
- The Principal HR Business Partner (ZEO Success Partner here at Zuora – aka: “ZSP”) will partner with heads of Product and Technology and the leaders within their organizations to design and execute people strategies
- You will play a key role in shaping the evolution of our Product, Engineering, Cloud, Technical Support and Security teams, with a focus on organizational transformation
- This role reports into the Global Leader of ZEO Success Partners, collaborates heavily with other ZSPs in China, India and Europe, and will engage in a blend of both strategic work, as well as hands-on execution
- Partner with senior leaders to develop and manage the talent vision and the strategic people initiatives to solve critical business challenges and retain our valued ZEOs
- Use data to understand organizational sentiment; as the eyes and ears for the business leaders, proactively raise issues with proposed solutions based on the sentiment
- Leverage (and build) AI tools to simplify routine tasks and analysis, ensuring critical thinking is applied to validate outcomes
- Collaborate with senior organization leaders, Talent Acquisition and FP&A to develop and execute a Workforce Plan, including workforce/succession planning, location strategies and attrition modeling/forecasting
- Plan and lead organization and talent review discussions with P&T leaders
- Manage change initiatives including the strategy, planning, implementation, communications and measure the effectiveness of those transformations
- Work closely with ZEO Success COE’s (ZEO Engagement, Operations, Total Rewards and Talent Acquisition) to develop, improve and implement key ZEO Success programs, such as Performance, Merit, Promotions and Workforce Reviews
- Actively coach and develop leaders through complex business situations
- Manage and resolve performance management and employee relations issues
- This role is the lead for the business unit (P&T), and collaborates heavily with ZSP partners across the globe, particularly in India and China
Our take
Over the last two decades the subscription economy has grown exponentially. Many companies are no longer selling "product units" and instead embrace these recurring revenue streams. But, whilst subscription-based businesses are flooding the market, making the transition is far from easy or simple.
Zuora helps companies launch and manage subscription-based businesses. Having started with Zuora Billing, the company has expanded its product portfolio to include Zuora Revenue, Zuora Collect and Zuora Central Platform. It's also gained big-name clients, including Zoom, Ford and Sony.
Set within this fast-growing economy, Zuora has attracted serious investment after its 2018 IPO. This fuelled the company's international expansion and allowed it to launch consumption-based billing and revenue recognition tools. Lately, it has been working to integrate AI enhancements into its offering.
Freddie
Company Specialist at Welcome to the Jungle
Insights
0% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Mar 2015
$115m
SERIES F
Sep 2013
$50m
SERIES E
Total funding: $242.5m
Company benefits
- Company equity
- Retirement programs
- Medical, dental and vision insurance
- Paid holidays and “wellness” days and company wide winter break
- Generous, flexible time off
- 6 months fully paid parental leave
- Learning & Development stipend
- Opportunities to volunteer and give back, including charitable donation match
- Free resources and support for your mental wellbeing
Company HQ
Redwood Shores, Redwood City, CA
Salary benchmarks
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