Senior Business Analyst, M&G
12 Month Fixed Term Contract
Office located in Fenchurch Avenue, London
International savings and investments company
Be an early applicant
International savings and investments company
1001+ employees
Be an early applicant
Office located in Fenchurch Avenue, London
1001+ employees
Company mission
To help people manage and grow their savings and investments, responsibly.
Role
Who you are
- Comfortable using a broad range of tools and approaches to elicit the best outcomes and level of engagement
- Can interrogate and interpret data from a range of sources, for example user research and process performance metrics, and consequently help the team to make data driven decisions
- Can create user flows, wireframes and map business processes which represent the current structure and future design of a product or service
- Applies an innovative mindset to problem solving
- Should understand how to handle opposing views and combine them to reach consensus
- Comfortable working in Agile, Waterfall and hybrid projects, and understands the advantages and disadvantages of the different methodologies
- Understands the importance of adhering to Change Governance standards
- Leading other Business Analysts and managing multiple deliverables across a portfolio of activity
- Working in fast paced and challenging environments using different methodologies
- Significant experience of successful delivery throughout the full project life cycle, and across a broad spectrum of project types and environments
- Comfortable with resolving ambiguity where stakeholders and their priorities and needs are often unclear or in conflict
- Experience and knowledge of Financial Services products and practices
- Experience of working with and providing oversight of 3rd party partners and providers
What the job involves
- We are looking for an experienced Senior Business Analyst to take a role in M&G Life to help us achieve some of our key strategic objectives
- You will lead the viability analysis for small, medium and large sized projects. You will support larger and more complex projects delivered by our strategic partners. You may be accountable for the analysis deliverables across a portfolio of projects
- You will lead other Business Analysts by example, defining and directing the overall approach for your team of Analysts. You will set their priorities, guide and coach them, set standards and provide assurance over analysis deliverables
- You will work with the business and our strategic partners to analyse and understand business problems and opportunities based on an understanding of the desired business outcomes and strategic drivers
- You will lead the definition and agreement of solution design for projects and ensure that a robust design governance framework is followed
- You will provide oversight and assurance of analysis and solution design activity delivered by our strategic partners
- Identify and compare the best processes or delivery methods to use, including measuring and evaluating outcomes. Helps the team to decide the best approach
- Analyse current product/services and processes, and identify and implement opportunities to optimise these. Help to evaluate and establish requirements using relevant techniques such as gap analysis
- Use quantitative and qualitative data to define outcomes and solutions
- Investigate problems and analyse options for new and existing products and services
- Provide recommendations to solutions; work with stakeholders to identify objectives, opportunities and potential benefits
- Collaborate and communicate with sponsors and stakeholders across all levels of the organisation
- Thinks creatively and can identify opportunities and generate ideas for the continuous improvement of the delivery model
- Helps the team set and manage expectations; recognises the importance of managing upwards
- Identify key stakeholders; manages their needs in harmony with user needs, uses evidence to justify their decisions
- Contributing to, and achieving, good customer outcomes
- Confident in setting up and facilitating workshops to understand business needs, gather requirements and ensure the business and user needs continue to be met by the proposed solution
Application process
- Recruiter: Sarah Mathers
- Closing Date: 10 February 2025
Salary benchmarks
Our take
Established through a merger with Prudential's UK and Europe operation in 2017, M&G has emerged as a leading savings and investment company. Combining five prominent brands under one umbrella - M&G Real Estate, M&G Investments, Pru, M&G Wealth, and Infracaptial - the company boasts a robust global financial services operation.
M&G's commitment to enhancing its platform's offerings is evident through substantial investments in service and support infrastructure. Innovations such as deep back-office integration, cloud-based customer relationship management tools, and e-signature software underscore the company's dedication to providing top-notch solutions.
Catering to a diverse clientele ranging from individuals to major enterprises, M&G continues to expand its international presence. The company's strategic focus on diversifying its thematic range and leveraging advancements in AI and Big Data reflects its proactive approach to capitalizing on emerging opportunities. Through new hires and a forward-thinking mindset, M&G is poised to maintain its position as a key player in the ever-evolving landscape of savings and investment.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- 8% non-contributory pension plus up to 5% matching
- Life Assurance & Death in Service
- Support, feedback and development programmes to help you reach your full potential
- Flexible culture and ways of working
- Focus on health & wellbeing
- 30 days holiday as standard (excluding bank holidays), with the ability to purchase an additional 5 days
- Time off when you need it includes carer's leave, faith leave, grandparent leave and career breaks
- New parents receive up to 26 weeks of full pay while on leave
- 4-week back-to-work transition for new parents: work 80% of your contractual hours, be paid for 100%
- New parents can take family leave in flexible blocks within the first year of birth/adaoption
Company values
- Care : We act with care – treating customers, clients and colleagues with the same level of respect we would expect for ourselves. And we invest with care, making choices for the long term
- Integrity: We empower our people at M&G to do the right thing, honouring our commitments to others and acting with conviction. Our business is built on trust and we don’t take that lightly
Company HQ
City of London, London, UK
Articles
Leadership
Andrea Rossi
(CEO, not founder)Co-Founder & Director at REsustain. Former CEO of AXA, and was an FC Girondins de Bordeaux Board Member.
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