Senior Product Manager, Health Note
AI chatbot for patient intake notes
Open for applications
AI chatbot for patient intake notes
21-100 employees
Open for applications
21-100 employees
Company mission
To empower patients to partake in their own health records and in turn enable our doctors have up-to-date, clinical-grade, patient generated health records at the right place and time.
Role
Who you are
- Proven experience in a Senior Product Manager role (or equivalent product role) within healthcare (required)
- Comfort working with AI/ML-powered products, including data-driven iteration. (required)
- Direct experience working with the Epic EHR ecosystem
- Track record of delivering products from zero to one and scaling them in complex environments
- Passion for Intuitive Design — turning complex requirements into seamless, human-centered experiences
- Strong ability to influence across teams and mentor other PMs
- Excellent communication skills, with the ability to connect business strategy, clinical needs, and product delivery
What the job involves
- We are seeking a strategic, experienced, and hands-on Senior Product Manager to drive the development of innovative, patient-centered products.
- This role blends product strategy with execution, ideal for someone who thrives in both shaping vision and rolling up their sleeves, and who brings strong experience in the healthcare space. A passion for using AI as part of Intuitive Design — creating products that feel natural, effortless, and human-centered — is essential
- Translate the company’s strategic vision into an actionable product roadmap, ensuring initiatives align with our mission to humanize healthcare administration
- Define clear success metrics and outcomes for initiatives and develop analytics to measure impact and guide iteration
- Balance near-term delivery needs with long-term scalability and extensibility
- Lead zero-to-one product initiatives from concept through launch
- Balance scalability with customization, designing modular products that integrate deeply with EHRs while adapting to unique clinic workflows
- Ensure delivery of empathetic, AI-driven, and intuitively designed solutions
- Engage deeply with customers and prospects to uncover insights, validate opportunities, and refine solutions
- Act as the voice of the customer, ensuring products meet both functional and emotional needs
- Collaborate with engineering, design, clinical experts, operations, and external partners to deliver personalized, patient-centered experiences
- Champion empathy-driven and intuitive design principles that ask the right questions at the right time to build trust and clarity
- Approach challenges with a “detective mindset,” seeking to understand root causes before defining solutions
- Operate with adaptability and resilience in a fast-moving environment, comfortable with shifting strategies and priorities
Our take
Health Note has developed an AI chatbot to streamline and error-proof the patient intake process for medical providers. Instead of traditional intake forms, patients are directed to the Health Note chatbot, which uses clinical decision trees to home in on the clinical reason for the visit - and medical details relevant to it. This information is compiled into a concise note for the physician and the patient file.
This saves physicians substantial administrative time and reduces costs for providers - and it tends to work, too, with Health Note reporting patient participation rates that range from 84% - 100%.
So Health Note’s solution is a simple and highly effective way of helping address the looming healthcare crisis of overburdened and understaffed facilities - and ease the risk of staff burnout. Whilst the company has a relatively modest 50 customers across 200 locations, the highly valuable and scaleable service could prove increasingly popular as pressures continue to mount in healthcare.
Steph
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 3 rounds)
Jul 2022
$17m
SERIES A
Sep 2020
$5m
SEED
Total funding: $22.1m
Company benefits
- Wonderful company culture – frequent remote company events (Lunch & Learns, trivia, etc.) and daily fun brought to you by many innovative Slack channels
- Continuous Learning – frequent events and tools available to help our team
- Professional Development– we promote from within and have opportunities for employees to transfer between teams
- Company perks and benefits – Laptop provided, generous PTO, and full health benefits (medical, dental, and vision)
Leadership
Joshua Reischer
(CEO)Held various physician roles at Carondelet Health Network and Iora Health, then pivoted to work as a biodesign and innovation fellow at TMC Innovation. Subsequently served four years as an NSF SBIR panel reviewer at the National Science Foundation.
Aaron Rau
(CTO)Worked on systems at Design within Reach, then founded Vergence Media. After that, worked in senior developer and engineering roles at Goldman Sachs and Ticker.com/Infomotor, and ultimately founded mental health platform FRAME.care.
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