Head of Product, Block
Retail Audiences
$290-435k
Plus Employee Stock Purchase Program
Financial services ecosystem
Job no longer available
Financial services ecosystem
1001+ employees
Job no longer available
$290-435k
Plus Employee Stock Purchase Program
1001+ employees
Company mission
To create better tools to help everyone access the economy.
Role
Who you are
- 12+ years of product management experience
- Experience leading a 5+ person Product team
- Strong design and product sensibilities
- Experience developing product strategies and influencing organizational change
- Experience managing the revenue of a sizable product-line or business
- Strong analytical decision making skills
- Strong written and verbal communication skills, with the ability to create clarity from ambiguity and distill complex issues into easy to understand narratives
- Demonstrated excellence in using principled decision making to manage diverse stakeholders, including peers and executive leadership
What the job involves
- As Head of Product for Square for Retail you will be responsible for setting the Square-wide strategy for the audience over multiple time horizons
- You’ll own the Retail point of sale system, online and related back office capabilities
- You’ll be responsible for strategic shifts with multiple product areas across Square and influence different product lines across Square for the needs of the audience
- You’ll need to understand and make tradeoffs between short and long term product growth and profitability, and you’ll be ultimately accountable for the Revenue, Engagement and Churn for all Retail sellers at Square
- Responsible for bringing a Square-wide perspective for the Retail audience for strategic planning
- Responsible for creating 3 strategic horizons, near, mid and long term that sets up Square for long term growth for the Retail audience
- Responsible for strategic shifts with multiple product areas across Square and influence different product lines across Square for the needs of the audience
- Engages with external partners to build out strategic rationale for acquisitions and partnerships
- Ultimately responsible and accountable for business performance of the Retail audience, across all Square’s products
- Deeply understand the industry and use industry knowledge to help shape the GTM and Product strategy
- Responsible for prioritization of work for their product area, but also helping with prioritization of capabilities across Square products
- Validate whether product strategies will have the intended impact with a combination of qualitative user research and quantitative experimentation
- Drive execution across multiple functions and organizations
Our take
Block is a financial services technology company comprising of Square, Cash App, Spiral, TIDAL, and TBD. Its biggest brand, Square, offers hardware and software for small to medium-sized businesses enabling them to manage the entire payment lifecycle. It functions similarly to Shopify and Stripe, but has paired online payment processing with physical devices such as registers, payment terminals, and mobile card readers.
The business was originally founded as Square in 2009 by Jack Dorsey of Twitter fame. Already well-established with SMEs all over the globe, Square has significantly benefited from the increased demand for mobile payment systems. Its order management feature remains a go-to tool for small businesses that otherwise didn't have the proper infrastructure in place when demand for home delivery surged.
Square rebranded as Block in December 2021, with the Square brand name remaining in place for their seller business. The company has since come under fire for its security practices, facing lawsuits in relation to a major breach of CashApp user data, and in 2024 announced plans to reduce its workforce in order to cut costs. Despite these setbacks, there is every chance the business will move past this, though it may take some time to rebuild trust in its product.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
19% employee growth in 12 months
Company
Company benefits
- Healthcare coverage (Medical, Vision and Dental insurance)
- Health Savings Account and Flexible Spending Account
- Retirement Plans including company match
- Employee Stock Purchase Program
- Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance
- Paid parental and caregiving leave
- Paid time off (including 12 paid holidays)
- Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees)
- Learning and Development resources
- Paid Life insurance, AD&D, and disability benefits
Company HQ
SoMa, San Francisco, CA
Leadership
Jack Dorsey
(CEO)Having studied at and dropped out of New York University, Jack founded Twitter in March 2006, where he has served as CEO since. He co-founded Square with Jim in February 2009, and has remained its CEO ever since.
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