Product Manager, Muck Rack
Applications
$126-140k
Listed salary range applies to US only. For all other countries, we have competitive pay bands based on market standards
Public Relations software
Open for applications
Public Relations software
201-500 employees
Open for applications
$126-140k
Listed salary range applies to US only. For all other countries, we have competitive pay bands based on market standards
201-500 employees
Company mission
To transform the way companies engage with the media.
Role
Who you are
- 2+ years product management, or equivalent professional SaaS experience in customer success, UX research, product operations, product marketing, or data analytics roles
- Proficiency in contributing to product development teams, from solution requirements to execution, and asynchronously breaking down product and technical requirements. Past experience with hybrid or distributed teams is a plus
- Experience in using product development tools (ex. JIRA, Shortcut or Linear), navigating product analytics (ex. Heap, Pendo), and collaborative tools (ex. Miro, FigJam, LucidCharts, etc.)
- Experience performing quality assurance (QA) testing to evaluate functionality and catch issues before they reach production
- Strong self-management practices with attention to detail
- Ability to distill business needs to support the product to meet those needs
- Experience working on a complex, data-rich platform
- Familiar with SQL queries with exploratory data analysis
What the job involves
- We’re looking for an experienced and collaborative Product Manager, Applications, to join our Application Architecture team, which is primarily responsible for Muck Rack’s front end experiences and developer experience
- Reporting to our Director of Product Management, you’d join a 20-person Product team consisting of product managers, product operations, and product designers, all motivated to build a best-in-industry solution
- As a Product Manager, you will collaborate cross-functionally with our tech teams to bring valuable products to market for PR users and journalists
- Write clear requirements, and acceptance criteria to ensure tech teams have the clarity they need to deliver high quality outcomes for users and internal stakeholders
- Maintain the day-to-day backlog with the engineering teams, ensuring all tickets are prioritized and planned to meet targeted milestones
- Advocate for and manage tech projects related to component libraries, design systems, developer experience and more
- Inform and manage project plans on more major projects to ensure cross-functional dependencies are known and tracked, and define and track progress against project OKRs
- Communicate effectively with team members and key stakeholders to achieve project goals and to identify and mitigate risks as they arise
- Define metrics to assess the health of your product area and enact a plan for quality assurance
- Analyze and monitor qualitative and quantitative data on Muck Rack usage to develop world-class user experiences
- Backlog Management & Communication: manage team backlogs taking into account bugs, tech debt, and roadmap items, and communicate effectively and collaboratively with all team members to ensure alignment
- Customer First: communicate effectively with customers and have an understanding of how to synthesize across multiple sources of user data and feedback, and creatively connect it to product strategy and development
- Relationships: build strong relationships cross-functionally and cross-departmentally to ensure successful feature adoption
Application process
- Below you'll find an outline of the interview plan for this role. Please note that this is what we expect the process to look like; we may ask you for supplemental information or require an additional step before making a final decision
- 30 min interview with a member of our Talent Team
- A 1 hour zoom interview with the hiring manager
- Peer interviews with several Product team members
- Final call(s) with executive team member(s)
Our take
Muck Rack was founded in 2009 as a platform for businesses to connect with journalists. As of 2022, tens of thousands of journalists have profiles on Muck Rack that are available for businesses such as Google, Pfizer, and Duolingo to browse and employ writers from.
The nature of journalism has evolved since Muck Rack’s founding, with social media and digital outlets taking demand away from printed publications. As the landscape changes, Muck Rack has expanded their services to include a Public Relations Management platform.
It’s moves like this, as well as their shift into being a “distributed” business (hybrid or remote) that has ignited a renewed confidence in Muck Rack from investors. Though the company has been bootstrapped since its founding, Muck Rack received its first outside funding to the sum of $180 million in 2022, exemplifying how important investors deem their platform to be.
With its substantial funding, the future is bright for Muck Rack, though they will have to think carefully about how to advance the platform. Digital content can go viral in a matter of hours, and the creators are not always journalists.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Fully distributed - Much Rack are committed to a permanent, fully remote environment, core to the way they do business.
- Geo-neutral compensation - Much Rack believe in equitable pay regardless of where you live.
- Time off - 4+ weeks off-the-grid vacation, sick and mental health days, and company holidays.
- Insurance - Health, vision, and dental coverage paid at 100% for individuals
- Retirement planning - MUck Rack contribute 3% of your annual salary to your 401k automatically.
- Paid parental leave - 8 weeks fully paid bonding for all parents + up to 8 weeks fully paid recovery from childbirth.
- Full WFH set up - Including monthly phone/internet reimbursement and coworking stipend.
- Learning & development - Take advantage of unlimited access to learning platforms and regular training opportunities.
- No meeting Fridays - Take control of your calendar, and make time for reflection and deep-focus tasks
Company values
- Customer devotion - Muck Rack go the extra mile for their customers — journalists and PR professionals around the world.
- Resilience - Muck Rack don’t shy away from big challenges. They keep pursuing their goals until they achieve them.
- Ownership - Muck Racks employees all act as the CEOs of their projects and their responsibilities, taking ownership for their actions and results.
- Transparency - Muck Rack believes that sharing actionable, timely and honest information with employees and customers is essential.
Company HQ
Brickell, Miami, FL
Articles
Leadership
Gregory Galant
(CEO)Currently CEO & Co-Founder of the Shorty Awards for social media. Previously CEO of RadioTail and Chairman of Halenet.
Lee Semel
(CTO)Currently Co-Founder and Producer at the Shorty Awards. Previously Founder and CTO of Innofinity.
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