Accounts Receivables Assistant, Trustpilot
$61.8-65k
+ Equity program & Bonuses
Consumer review website
Be an early applicant
Consumer review website
501-1000 employees
Be an early applicant
$61.8-65k
+ Equity program & Bonuses
501-1000 employees
Company mission
To bring people and businesses closer together to create ever-improving experiences for everyone.
Role
Who you are
- Experience in a high-volume accounts receivable or collection department
- Knowledge of billing and collection procedures
- The right attitude and an openness to ongoing learning
- Your approach to work is structured and with a motivated, service-oriented attitude
- Good interpersonal abilities – you know how to connect to people to find solutions
- Meticulous attention to detail, goal-oriented
- The environment is fast-paced and we set the highest standards for ourselves. You need to thrive in this kind of environment
- Flexibility since some periods are busier than others
- Experience with SalesForce, Paypal, Credit Card handling, and familiarity with software and subscription is beneficial
What the job involves
- In the position of Accounts Receivable Assistant, your focus will be securing the company’s inflow of cash
- In doing so you will be part of a specialized team managing debtor handling (B2B) for Trustpilot’s thousands of international customers
- Collection phone calls and e-mails to our customers
- Ongoing review of customer balances
- Sending out payment reminders in bulk
- Booking payments in the General Ledger
- Review and prepare invoices, ensuring accuracy and completeness of billing data
- Handle billing-related inquiries from internal stakeholders and resolve issues, disputes, and cancellations
- Cooperation with colleagues in Sales and Customer success regarding customer queries and billing issues
- Reconciling customer disputes as they pertain to payment of outstanding balances that are due
- Assist with month-end closing processes
- Meeting department-defined goals and activity metrics
- Other financial and administrative ad hoc tasks
Our take
Fuelled by the rise of the consumer voice, Trustpilot started out from the vision that a brand's future is trust and transparency powered.
Since launching, Trustpilot has over 167 million reviews across the 714,000+ websites on its platform, with new reviews being added every single second. The company works hard to make sure customers are reading reviews based on real experiences and take an active stance in combating fake reviews. This includes forming a partnership with Veriff to offer identity verification services to the community.
Trustpilot earns a majority of its revenue from companies that subscribe to its services. This enables companies to collect reviews at key moments in customer journeys, showcase their reviews elsewhere, and unlock customer insights. The company is entering a new period of growth as it navigates a renewed strategic direction, fuelled by a successful IPO in 2021.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
41% female employees
1% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Mar 2019
$55m
SERIES E
Jan 2017
$6.5m
LATE VC
Total funding: $178.4m
Company benefits
- Maternity & Paternity pay
- Train travel scheme
- '20% time' - work on anything you’d like
- 28 days holiday (excl. bank holidays)
- Work from home opportunities
- Pension and life insurance
- Full access to Headspace
- Regular events and socials
- Health cash plan, online GP, 24/7, Employee Assistance Plan
- And more! (Varies by location)
Company values
- Always With Integrity - We do the right thing, even when nobody’s watching
- Open To All - Everyone is embraced and included for who they are, and what they bring
- Collaborative - We work best when we work together
- Positively Human - We are genuine people that create the Trustpilot family
Company HQ
København K, København
Articles
Leadership
Peter H. Mühlmann
(CEO)Started the company when his parents started shopping online. At the time, they were studying at Aarhus University
Salary benchmarks
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