Solutions Engineer, Mixpanel
Pre-Sales
$170-230k
This position is also eligible for equity consideration
Digital product analytics
Be an early applicant
Digital product analytics
201-500 employees
Be an early applicant
$170-230k
This position is also eligible for equity consideration
201-500 employees
Company mission
To help companies make better-informed, faster business decisions and produce better products through data analysis.
Role
Who you are
- Ability to communicate with both technical and non-technical stakeholders
- Some experience supporting technical sales cycles, customer implementations, or consulting engagements
- 3+ years of experience in Sales Engineering, Customer Success, Solutions Consulting, or a related role
- Working knowledge of data concepts such as SQL, event tracking, or analytics tools
- Familiarity with databases or cloud data warehouses (e.g., Snowflake, BigQuery, Redshift)
- Strong problem-solving skills with the ability to work on moderately complex, well-defined problems
- Solid communication and presentation skills
- Ability to manage multiple workstreams with guidance
- Interest in learning and applying new technologies, including AI tools
- Willingness to travel as needed
What the job involves
- Mixpanel’s Customer Success & Solutions Engineering teams are analytics consultants who embed themselves within our enterprise customer teams to drive our customer’s business outcomes. We work with prospects and customers throughout the customer journey to understand what drives value and serve as the technical counterpart to our Sales organization to deliver on that value
- You will partner closely with Account Executives, Account Managers, Product, Engineering, and Support to successfully roll out self-serve analytics within our customer’s organizations, help the customer manage change, execute on technical projects and services that delight our customers and ultimately drive ROI on the customer’s Mixpanel investment
- Our SEs are inquisitive, collaborative, and able to articulate the technical capabilities of Mixpanel to developers and product managers, while also helping communicate business value to stakeholders
- In your first month, you’ll ramp on Mixpanel’s features, functionality, and implementation patterns. You’ll shadow customer calls and demos with Sales Engineers and Account Executives while learning how to position Mixpanel effectively. You’ll also become familiar with Mixpanel’s internal tools and processes
- Within your first three months, you’ll begin supporting active deal cycles alongside Account Executives and senior SEs. You’ll assist with technical discovery, contribute to demos, and help evaluate customer use cases. You’ll also start engaging with customer stakeholders to understand their goals and how Mixpanel can support them
- Over time, you’ll take ownership of defined portions of the sales cycle, including delivering standard demos, supporting technical validation, and contributing to proof-of-concept projects. You’ll help scope and execute these projects with guidance—supporting areas like data ingestion approaches, instrumentation, and success criteria
- Support Sales Engineers and Account Executives in deal cycles, contributing to technical discovery and solution design
- Deliver standard and semi-customized product demos to prospects
- Assist in qualifying customer use cases and identifying opportunities where Mixpanel can provide value
- Contribute to proof-of-concept projects, including setup, execution, and documentation of results
- Provide guidance on implementation best practices, including instrumentation and data structure
- Collaborate with internal teams (Sales, Product, Engineering, Support) to ensure a smooth customer experience
- Build relationships with customer stakeholders and respond to technical questions
- Capture and share customer feedback with internal teams to inform product improvements
Our take
Understanding customer behaviour is a vital part of any business. Mixpanel allows companies to answer detailed questions about their customers' behaviour over web and mobile applications. Google has struggled to modernise its somewhat clunky analytics platform in recent years, allowing Mixpanel to become an industry leader in the space.
Technology VC firm Sequoia Capital has backed the company, demonstrating its significant growth potential. Mixpanel CEO Max Levchin was also a previous co-founder of Paypal, which may have helped the company facilitate a tie-up with Paypal-owned Venmo early on. Mixpanel now serves thousands of companies from different industries around the world, including Expedia, Uber, Ancestry, DocuSign, and Lemonade.
The company serves 7,700+ customers across its seven global offices. In line with its global expansion efforts, the company has aimed to enhance localized data, helping its clients tailor their offerings to customers in the right way and at precisely the right time. Mixpanel has also focused on expanding its integrations, being available on more platforms such as Google Cloud Marketplace.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
3% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Nov 2021
$200m
SERIES C
Dec 2014
$65m
SERIES B
Total funding: $277.3m
Company benefits
- Competitive compensation
- Company stock options
- Sabbatical policy
- Paid time off
- Giving back
- Parental leave
- Mental health
- 401(k) match
- Wellness benefits
- Employee choice first
- Growth dollars
- Professional growth hours
Company HQ
Financial District, San Francisco, CA
Leadership
Amir Movafaghi
(CEO)They started their career at Marriott International before spending 5 years at PwC, and a further 5 years at Twitter. They worked as CFO of Spiceworks from 2015-2017, before joining Mixpanel as COO, and was promoted to CEO the following year.
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