Program Manager, Kentik

• The ideal candidate will bring structure, efficiency, and clear communication to the release process, ensuring alignment and minimizing disruptions
• 5+ years of experience in program or project management within a product or engineering organization
• Strong leadership and management skills
• Excellent communication and interpersonal skills
• Experience in project management methodologies (e.g., Agile, Waterfall)
• Strategic thinking and planning skills
• Risk management skills
• Experience working with product development tools such as Notion, Productboard, and GitHub Projects
• Experience with creating and rolling out processes - i.e. documentation, communication, change management
• Ability to drive cross-functional alignment and execute structured processes effectively
• Proven ability to manage multiple projects and drive initiatives to completion
• Experience working in a SaaS environment with fast-paced product cycles

Desirable

• As a Program Manager, Product, you will be responsible for managing and executing all tactical aspects of the product release process
• His role will ensure seamless coordination across product, engineering, marketing, and other key stakeholders to drive successful and timely releases
• Own and manage the product release lifecycle, from planning to execution
• Develop and manage release roadmaps and timelines
• Identify and manage dependencies between swimlanes
• Manage highly strategic cross-functional projects and ensure projects align with overall product strategy and business goals
• Establish and enforce standardized product release processes, including approval workflows and launch readiness checklists
• Coordinate cross-functional teams to ensure whole company readiness for each release
• Identify potential risks and roadblocks early in the release process and proactively develop mitigation strategies
• Continuously refine release processes to improve efficiency and reduce bottlenecks
• Act as the central point of contact for all release-related activities, ensuring alignment between product, engineering, marketing, product support, and other teams
• Ensure clear and timely communication of release plans, updates, and post-release evaluations
• Develop and distribute release notes, internal briefings, and external announcements in collaboration with product marketing and customer support
• Maintain a centralized repository for documentation to improve accessibility and alignment across teams
• Serve as a liaison between teams to ensure alignment and expectation management