IT Engineer, Octus
$130-150k
+ Eligible for additional commission-based compensation
Unleashing insights for accelerated financial decisions
Posted today
Unleashing insights for accelerated financial decisions
501-1000 employees
Posted today
$130-150k
+ Eligible for additional commission-based compensation
501-1000 employees
Company mission
To empower subscribers to discover and synthesize the information that matters through the combination of passionate experts and innovative technology.
Role
Who you are
- The ideal candidate will have a solid technical background, strong problem-solving abilities, and a commitment to delivering a positive user experience
- 5+ years of experience in IT engineering roles with a strong focus on system automation and infrastructure optimization
- Deep technical expertise in Windows and macOS operating systems, Microsoft 365 suite (including InTune and Defender), and GSuite, with a proven ability to automate management tasks
- Experience with Okta and back-office applications with a focus on streamlining user access and lifecycle management
- Strong understanding of mobile device management concepts and experience in implementing automated MDM workflows
- Experience with ticketing systems (preferably Jira) with a focus on leveraging data to identify trends and areas for proactive improvement
- Solid understanding of network concepts (TCP/IP, DNS, DHCP) with an emphasis on designing resilient and easily manageable network configurations
- Basic understanding of Cisco Meraki networking equipment is a plus
What the job involves
- Octus’ Information Security and Technology Organization is seeking a skilled and motivated IT Engineer to join our global IT team
- This hands-on role will be crucial in ensuring the smooth operation of our IT infrastructure
- You will be actively involved in resolving technical issues, managing end-user systems, and contributing to the overall efficiency of our IT services
- Diagnose and resolve complex issues escalated engineering when necessary
- Assist with improving and further automating the setup, configuration, and deployment of end-user devices, including laptops (Windows and macOS), peripherals, and mobile devices
- Proactively identify areas for improvement in our end-user computing environments (Windows and macOS) and implement solutions to enhance stability, performance, and user experience
- Document all support interactions, troubleshooting steps, and resolutions accurately in our ticketing system (Jira)
- Troubleshoot escalated issues related to Microsoft 365 applications (including InTune and Defender), GSuite, Zoom, and other standard corporate applications
- Engineer and implement robust and automated solutions for user account and access permission management, ensuring security and minimizing access-related issues
- Optimize and improve the management and maintenance of end-user computing environments, including desktop and laptop operating systems (Windows and macOS)
- Optimize and improve the deployment and management of software updates and patches
- Manage and continuously improve our Microsoft InTune environment for Windows PC management
- Manage and continuously improve our JAMF environment for macOS device management
- Optimize and improve the management of user accounts and access permissions
- Lead and execute IT projects focused on building more resilient and self-sustaining IT infrastructure
- Champion the adoption of best practices and innovative technologies to proactively address potential IT challenges
Our take
Octus, formerly Reorg, is a global provider of credit intelligence, data and analysis of issues affecting the distressed debt, event-driven and leveraged finance markets. The company sets itself apart by taking an approach that combines reporting with financial and legal analysis, providing a holistic view and delivering that view in real-time.
Octus has fundamentally changed the way in which financial and legal professionals access complex business information. Its service reaches over 25,000 people across a variety of institutions and its subscription-based service is giving organisations the ability to replace the work of junior attorneys.
Octus garnered considerable interest from several private equity and strategic rivals due to its expensive subscription-based services that have proven to result in stable growth for clients. Octus's services are particularly valuable and its 2022 buyout by British global investment firm Permira opens the doors to vast opportunities for Octus's further growth.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Medical, dental, vision and 401(k) benefits
- A flexible, hybrid working policy with home office reimbursements
- Reimbursements for career development and continuing education
- Generous paid time off – including vacations, sick leave and parental leave
- Employee referral bonuses
- Gym subsidies and other fun fitness benefits
- Kudos program to recognize and reward colleagues
- Manager training programs
Company HQ
NoMad, New York, NY
Leadership
Kent Collier
(Founder &)Experienced Analyst having previously worked at Catalyst Investment Management and Millennium Partners, also worked as the Vice President at Assurant Asset Management.
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