Customer Solutions Engineer, Voxel
$160-190k
OTE
+ Equity
Computer vision for security cameras
Posted today
Computer vision for security cameras
21-100 employees
Posted today
$160-190k
OTE
+ Equity
21-100 employees
Company mission
To pioneer new standards for enterprise EHS and operations teams through innovative technology.
Role
Who you are
- Bachelor’s Degree in Computer Science, Engineering, Project Management, Safety or a related field
- 5+ years of experience in sales engineering, project management, or systems engineering, safety technology integrations
- Ability to quickly learn and understand various camera systems
- Experience project managing large-scale technical integrations cross-functionally
- Experience hiring, training, and managing team members
- Ability to travel to customer sites for more complex installations
- Familiarity with network security technologies including but not limited to: HTTP and web-related technologies, proxies, caches, firewalls, SSL/IPsec, VPN’s
- Expertise with security camera and video surveillance systems
- Familiarity with safety programs, EH&S risk controls, and workplace safety metrics
- Background in value engineering or business case development for industrial tech
- GSP, ASP, CSP, PMP, Six Sigma or related certifications are a plus
What the job involves
- Voxel is hiring a Customer Solutions Engineer to serve as a technical expert and key partner in the customer onboarding process. In this role, you will support the sales team by assessing customer environments, crafting tailored solutions, and ensuring seamless implementation of Voxel’s platform and integrations. You will also collaborate cross-functionally with Sales, Engineering, and Customer Success to deliver value-driven product demos, drive product adoption, facilitate technical assessments, provide guidance on installation/deployment, and own the end-to-end execution of POCs in support of Voxel’s go-to-market strategy
- The primary responsibility is achieving the technical win (vendor selection) while maintaining a strong understanding of competitive solutions and positioning product strengths as required capabilities while setting appropriate traps
- Serve as the primary technical resource for the sales team, learning about prospective client goals, crafting and demonstrating solutions, and positioning Voxel’s platform for success
- Own the end-to-end execution of POCs including scoping, planning, deployment, and results measurement
- Perform technical assessments for new and expanding business by gaining detailed understanding of the customer’s environment, operations, challenges
- Partner with the Sales team to configure demos that solve prospective customer’s specific challenges to increase the efficiency of the sales process
- Develop and maintain relationships with prospective customers during the sales process across many different cycles
- Ability to accurately explain platform details, installation, and deployment process
- Work closely with Sales, Engineering, and Customer Success teams, serving as a product expert and directing the future of the platform
- Communicate initial and ongoing customer requirements to the Product, Engineering and Sales Team
- Produce technical documentation to assist customers with internal IT and security approvals
- Coordinate across internal teams (product, engineering, customer success) to deliver on technical promises made during pre-sales
- Track progress and communicate value realization to stakeholders through clear, data-driven reporting. Develop custom business cases and ROI frameworks in collaboration with the sales team to highlight safety improvements, incident reduction, and operational efficiency gains
- Deliver insights and reports that translate safety KPIs and CV detections into actionable value for operations, EH&S, and executive stakeholders
Our take
Industry warehouses are vital to the world's economy, but workplace injuries remain a real and present danger to workers. Voxel solves this problem with its AI-powered security cameras, designed to monitor environments and detect hazards.
Voxel's AI integrates with existing security cameras to detect safety risks, from spills to near-miss vehicle collisions. Once a hazard is identified, it alerts key personnel, enabling immediate action. This proactive system has significantly reduced workplace injuries, with like like Michale's, Dollar Tree, and Clorox seeing accident rates drop by up to 80%, while also improving operational efficiency.
Since its launch in 2020, it has raised $30M. With this substantial funding under its belt, Voxel is working to expand its reach to new industries like ports and airports. With this commitment to demonstrating AI's positive impact, the space is an exciting one for Voxel.
Steph
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 4 rounds)
Jun 2025
$44m
SERIES B
Aug 2023
$12m
EARLY VC
Total funding: $74m
Company benefits
- Extensive / Generous health, dental, and vision insurance
- Highly competitive paid parental leave and support system
- Ownership in the business through an Equity Incentive Plan
- Generous paid time off and / or flexible work arrangements
- Daily meals in-office, vibrant company events, team-building
- 401K retirement plan, HSA options, pre-tax Commuter Card
Company HQ
SoMa, San Francisco, CA
Leadership
Anurag Kanungo
(Co-Founder & CTO)Worked as a Software Engineer at the Foundation for Learning Equality and Intuit. Co-founded Medopad before joining Uber as a Senior Autonomy Engineer.
Harishma Dayanidhi
(Co-Founder)Previously worked as a Software Engineer at Uber and Aurora.
Troy Carlson
(Co-Founder)Previously worked as a Software Engineer at companies including OWL Computing and Google.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 16 more jobs at Voxel