Senior Director of Success Plans Go-To-Market, Salesforce

$171.7-314.3k

Salary is applicable to California, Colorado, New York and Washington based candidates only and is partially dependent on location. Certain roles may be eligible for incentive compensation and equity

Expert level

San Francisco Bay Area

Remote from US

World's leading CRM provider

Job no longer available

World's leading CRM provider

1001+ employees

B2BArtificial IntelligenceEnterpriseInternal toolsLead generationAnalyticsCloud ComputingSales

Job no longer available

$171.7-314.3k

Salary is applicable to California, Colorado, New York and Washington based candidates only and is partially dependent on location. Certain roles may be eligible for incentive compensation and equity

Expert level

San Francisco Bay Area

Remote from US

1001+ employees

B2BArtificial IntelligenceEnterpriseInternal toolsLead generationAnalyticsCloud ComputingSales

Company mission

To empower companies to connect with their customers in a whole new way.

Job

Company

Role

Who you are

10+ years of experience in product management, product GTM strategy, preferably in enterprise software or SaaS
Proven track record of successfully launching and scaling new products or features
Strong understanding of customer success principles and practices
Exceptional communication and storytelling skills, with the ability to create compelling content for various audiences
Experience in building and leading high-performing teams
Ability to influence and collaborate with senior executives and stakeholders
Analytical mindset with the ability to use data to make informed decisions
Bachelor's degree in a relevant field; MBA or advanced degree is a plus

What the job involves

We are seeking a highly skilled and strategic Senior Director of Product Management to lead go-to-market (GTM) of our Success Plans, a unique role that blends product management, GTM strategy, and customer engagement
In this role, you will be at the forefront of defining and executing the strategy that allows us to maximize our impact across all our GTM channels
You will also be the primary source of customer feedback and market dynamics into the Success Plan product management organization
You will collaborate closely with cross-functional teams including marketing, sales, training, and Salesforce products teams to ensure that we are effective in our GTM
In this role, you will engage directly with our customers, our sellers, and delivery teams to get feedback to drive the Success Plan offer roadmap
Offer GTM Strategy: Develop comprehensive GTM strategies for new and existing Success Plan offerings and collaborate with sales, training, and marketing teams to drive effective enablement of all GTM functions
GTM Content Development: Lead the creation of high-quality content, including presentations, white papers, and case studies that highlight the benefits of Success Plans across our product portfolio and across all customer segments. Ensure that sales teams are equipped with the necessary knowledge and resources to effectively communicate the value of Success Plans to customers
Voice of the Customer: Establish mechanisms to have deep customer engagements to obtain feedback and requirements to enhance Success Plans features and offerings
Market Insights: Develop a deep understanding of industry trends, market dynamics, and competitors to inform the evolution of Success Plans

Our take

Salesforce is a global cloud computing company, best known for its on-demand, comprehensive customer relationship management (CRM) solutions. The company was launched to mitigate the doubts that business owners felt regarding third party companies holding their data.

By providing essential, customer-oriented CRM software, Salesforce places itself at the heart of digitised businesses. Furthermore, by building out its AI capabilities, the company removes the complexity of AI, enabling any business to deliver smarter, personalised and more predictive customer experiences.

Due to the continued innovation offered by the company, over 150,000 companies, both big and small, are growing their business with Salesforce today. Despite a tumultuous 2023 filled with activist investors, a boardroom shake-up and the unprecedented step-down of Co-CEO Bret Taylor, Salesforce continues to close several acquisition deals and managed to drive up its stock value by 96% from the end of 2022 to 2023.

Steph

Company Specialist at Welcome to the Jungle

Insights

Top investors

-8% employee growth in 12 months

Glassdoor (4.1)

Trustpilot (1.5)

Company

Funding (last 2 of 4 rounds)

Jun 2001

$46.9m

SERIES D

Nov 1999

$13.2m

SERIES C

Total funding: $64.5m

Company benefits

With 9 standard holidays and four floating holidays, you get a total 13 paid days off each year

Company HQ

SoMa, San Francisco, CA

Leadership

Marc Benioff

(Chair & CEO)

Previously Senior Vice President at Oracle Corporation for 13 years.

Parker Harris

(CTO)

Previously worked as a Software Engineer for over six years. Harris also co-founded Left Coast Software.

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