Senior Client Success Manager, VideoAmp
Agencies
$100-120k
+ Commissions + Equity
Advertising measurement and optimization
Be an early applicant
Advertising measurement and optimization
501-1000 employees
Be an early applicant
$100-120k
+ Commissions + Equity
501-1000 employees
Company mission
To reinvent how media is bought, sold, and valued, shaping a more efficient advertising ecosystem.
Role
Who you are
- Bachelor’s degree preferred
- 4+ years interactive online media planning & buying, Analytics experience, or Client Success in the AdTech industry
- Strong analytical skills with the ability to draw advanced insights from big datasets
- Experience with measurement solutions a plus
- Video & TV specific background preferred
- Ad Agency, DSP or in-house Brand Marketing experience a plus
- Exceptional presentation skills and ability to tell a story with data and insights to clients at all levels, including delivering QBRs and presenting strategic insights to support client success
- Strong experience with Google Workplace Suite
What the job involves
- VideoAmp is looking for an experienced Senior Client Success Manager with expertise in AdTech and TV to drive post sale servicing and retention
- The role will support our clients across VideoAmp’s Buy Side solutions with a focus on Agencies and Brands
- You will be responsible for building and maintaining strong relationships with clients and serving as a trusted advisor to help them achieve their business goals
- Our Client Success team members are passionate about solving customer challenges and have extensive knowledge of tech, data, TV & digital video space
- They have a proven track record of building client relationships and maximizing client value and retention for a high growth AdTech organization
- Leads client engagement for our Buy Side insights across the major Agencies
- Manages a portfolio of diverse clients with varying needs and complexities
- Can serve as a mentor to junior team members and actively contribute to the development of client success strategies within the book of business
- Provide training and onboarding guidance to clients to ensure a smooth transition onto VideoAmp solutions to maximum value realization
- Use VideoAmp's solutions to analyze data, develop insights and optimization recommendations to help clients achieve their goals
- Gather client feedback and share internally to guide prioritization, continuously improving our solutions and services
- Perform comprehensive monthly and quarterly customer strategic business and service reviews and develop improvement plans focused on overall service experience
- Support sales in driving client expansion into the solutions suite & adoption of applications that deliver client value
- Increase Retention by exhibiting excellent customer service and through great experiences and solution delivery
Our take
For companies looking for a more advanced and streamlined advertising ecosystem, VideoAmp provides tools to measure, transact with and unify audiences that were previously hard to interact with across the disparate traditional systems of TV, streaming and digital media.
In today's world where digital users are keenly aware of their data being used, sold and analyzed, VideoAmp has shrewdly put user privacy at its forefront. Its suite of data and software solutions allows a view of the audience which powers a more effective value exchange for the whole industry. Audiences no longer have to see irrelevant advertising and companies can bring users the content they want to see without compromising privacy.
The company has raised significant funding, further accelerating its leadership position in optimization solutions for the convergent TV ecosystem. This capital has also allowed VideoAmp to acquire Elsy, a media investment optimization platform. Alongside partnerships with media giants Omnicom Media and NBCUniversal, this is testament to VideoAmp’s growing momentum.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 6 rounds)
Sep 2023
$150m
SERIES G
Oct 2021
$275m
SERIES F
Total funding: $531.6m
Company benefits
- Unlimited paid time off each year
- Company sponsored health, dental and vision benefits for you and your dependents
- Annual vacation and childcare stipends
- Access to state-of-the-art fitness classes and personal trainers to promote your well-being
- Partnership with DoorDash for meal deliveries
- Employee Advisory Groups / Proactive Social Groups
- Pet Funds + Pet Care Savings
- 401k Plan
- Referral Bonus
- Progressive approach to paid parental leave
- Epic personal and professional growth opportunities
Company values
- Create trust
- Do more with less
- Figure it out
- Ship it fast
- Make it fun
- Embrace wellness
- Grow exponentially
- Be a legend
Company HQ
Sawtelle, Los Angeles, CA
Articles
Leadership
Ross McCray
(CEO)They studied at the University of California, Los Angeles, before dropping out to co-found VideoAmp in June 2014.
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