Senior Staff Software Engineer, ServiceNow

$171.9-300.8k

Plus equity (when applicable), variable/incentive compensation & ESPP

React

JavaScript

Java

Vue.js

Angular 14+

Expert level

Remote from Canada, US

Cloud-based digital workflows for enterprises

Be an early applicant

Cloud-based digital workflows for enterprises

1001+ employees

B2BEnterpriseInternal toolsProductivitySaaSCloud Computing

Be an early applicant

$171.9-300.8k

Plus equity (when applicable), variable/incentive compensation & ESPP

React

JavaScript

Java

Vue.js

Angular 14+

Expert level

Remote from Canada, US

1001+ employees

B2BEnterpriseInternal toolsProductivitySaaSCloud Computing

Company mission

To transform IT to revolutionize the enterprise.

Job

Company

Role

Who you are

12+ years of experience with Java or similar object-oriented language, with at least 5+ years working on compiler, runtime, JIT/AOT systems, or language execution engines
Experience integrating AI into software development, workflows, decision-making, or automation using AI-powered tools and technologies
Strong experience with compiler/runtime systems: execution engines, memory management, concurrency, JIT/AOT compilation, performance optimization, profiling, and debugging
Advanced knowledge of data structures, algorithms, object-oriented design, design patterns, and performance/scale considerations at the systems level
Passion for JavaScript and the Web as a platform; experience with modern UI frameworks (Angular, React, or Vue)
Experience developing, troubleshooting, and optimizing relational databases
Experience with LLVM, language runtime development, or low-level systems engineering (strong plus)
Track record working across multiple technology stacks (Cloud Dev, Platforms, Web Dev, Frameworks, service-oriented architecture)
Capability to manage multiple projects with material technical risk across teams and processes; may serve as functional lead or technical owner

What the job involves

We are the platform engineers handling app lifecycle at ServiceNow. We develop and maintain the server-side JavaScript engine at the heart of the ServiceNow platform — the runtime that powers custom applications, workflows, and business logic
We ensure apps move smoothly and securely from development to production
This role requires deep expertise in compiler and runtime systems — you'll optimize execution engines, memory management, and performance at the systems level
Design and optimize execution engines, JIT/AOT compilation pipelines, and memory management systems to ensure customer applications run at scale
Build high-quality, clean, scalable, and reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews, Unit testing, etc.)
Work with product owners to understand detailed requirements and own your code from design, implementation, test automation, and delivery of high-quality product to our users
Implement software that is simple to use, allowing customers to extend and customize functionality to meet their specific needs
Mentor colleagues and promote knowledge-sharing across teams on low-level systems engineering, performance profiling, and optimization techniques

Our take

ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations, transforming old, manual ways of working into modern digital workflows. The company was founded in 2004 with a vision to build a cloud-based platform that would enable regular people to route work effectively through the enterprise.

Much as Salesforce enables a company to manage its external clients by keeping a record of all contacts and interactions, ServiceNow promises an internal system to meet the needs of employees. It has succeeded in claiming half the market, setting itself apart from legacy IT service-management software players like BMC Software, Hewlett Packard Enterprise, Cherwell Software and CA Technologies.

The company's success comes from two product traits: simplicity and customisability. ServiceNow's IT tools don't require the IT department to set them up. Once running, they offer a single collection centre for requests, data points and checklists, all of which can in turn be analysed by algorithms to predict needs, flag concerns and measure efficiency.

The company has more than 7,700 customers, including 85% of the Fortune 500 list of the United States' largest corporations. ServiceNow now looks to increase its revenue threefold in the upcoming years and has entered into a 5-year partnership plan with Visa, beginning with the launch of a Visa-integrated dispute resolution solution for issuers. The company is prioritising organic growth over mergers and acquisitions, with a target revenue of $15B, something which its Visa partnership will no doubt aid in achieving.