Senior Director of Product Management, Housecall Pro

• Proven experience building and launching AI-first or AI-powered products end-to-end
• Fluency in AI product building methodologies, including rapid prototyping, evaluations, and data ingestion
• 12+ years of experience in product management, preferably in SaaS environments
• 7+ years in product leadership roles with direct people management responsibilities
• Demonstrated track record of delivering scalable products with measurable business impact
• Strong strategic and operational thinking with ability to toggle between vision and execution
• Experience defining KPIs and iterating based on data-driven insight
• Excellent cross-functional communication and stakeholder alignment skills
• Bachelor’s degree in a relevant field or equivalent work experience

Desirable

• As Senior Director, Product Management - AI, you lead our AI product strategy and execution across two of our most advanced AI offerings, Marketing AI and Sales AI, which are critical strategic pillars and drivers of growth for Housecall Pro
• You set the vision and drive execution for the next phase of these product solutions and push forward AI product building methodologies in the broader product organization
• You manage a high-performing team of AI first product builders, collaborate across engineering, design, analytics, and go-to-market teams, and are a key voice in aligning AI product direction with company objectives
• You thrive in the strategic and hands-on, balancing the development of longer-term roadmaps that lead to business impact with day-to-day execution of product delivery
• You utilize Housecall Pro’s deep trove of customer data to feed the solutions your teams build
• You balance the ability to build “traditional” software to enhance core functionality with “AI native” solutions that utilize the capabilities and data within the platform to drive outcomes
• You serve as a leader in the product organization, and shape the future of our AI product practice
• Our team is passionate, empathetic, hard working, and above all else focused on improving the lives of our service professionals (our Pros)
• Our success is their success
• Drive the end-to-end product lifecycle for Marketing AI and Sales AI, remaining rooted in product fundamentals such as crisp problem definition and outcome orientation
• Collaborate with your team to design and develop probabilistic, non-deterministic solutions with guardrails and feedback mechanisms that ensure high quality experiences
• Lead AI native product development methodologies that include rapid prototyping, evaluations, and fast iteration cycles
• Own and manage product roadmaps, prioritizing features and aligning resources to maximize impact
• Foster AI native product development collaboration, collapsing traditional roles and responsibilities to deliver robust solutions and outcomes
• Partner with stakeholders across marketing, sales, customer success, and operations to bring solutions to our customers and support them holistically
• Establish and monitor KPIs to evaluate product performance and inform iterative improvements
• Lead and mentor a growing team of product managers, fostering a culture of innovation, ownership, and continuous learning
• Identify and evaluate future AI opportunities and integrate them into long-term planning
• Ensure scalability, performance, and customer-centric value are embedded into every AI product experience