Senior Manager of Revenue Sales Operations, Cordial
$135-200k
Cross-channel marketing platform
Job no longer available
Cross-channel marketing platform
201-500 employees
Job no longer available
$135-200k
201-500 employees
Company mission
To help the world's largest brands drive scalable revenue growth and lasting customer connections.
Role
Who you are
- 6+ years experience in an analytics or business intelligence role supporting Revenue, Sales or Client Success organizations, or a business operations role in the SaaS industry; MBA preferred but not required
- Experience across multiple go-to-market motions: enterprise sales/account-based marketing (ABM), SMB/Product–led models, partner marketing and, client marketing
- Deep knowledge of data visualization best practices, including direct experience with SQL queries, SalesForce CRMA/Revenue Intelligence, Tableau, Looker, Sigma, Power BI, Google Data Studio, etc
- Experience implementing and managing sales productivity platforms (e.g., Salesforce, Groove, Gong, LinkedIn Navigator, etc.)
- Detail-oriented with strong project management and organizational skills - comfortable with ambiguity and adept at solving problems creatively
- Comfortable with complexity and thinking on multiple levels of abstraction
- Outstanding communication skills and ability to clearly contextualize data insights
- Proactive and self-motivated to identify and solve problems; comfortable with a high degree of responsibility and autonomy
- Ability to drive strategic insights and business recommendations; sound business judgment and strong quantitative and analytical skills
- Positive outlook, you are a self-starter, have a high emotional intelligence (EQ) and a strong ability to take responsibility for your successes and failures
- You are Cordial. You understand our values and are willing to hold values and accountability in equal measure
What the job involves
- Reporting to our VP of Revenue Operations, we are seeking a results-driven Revenue Sales Operations Director/Manager to help Cordial accelerate its revenue growth by maturing our demand generation operations
- With a focus on data governance, analysis and reporting in an Account Based Sales (ABS) model, you'll play a central role in building key business insights and client lifecycle metrics to support our go-to-market teams
- This person will feel comfortable supporting our leaders to execute a growth strategy in a fast-paced start-up environment
- Design and manage all aspects of sales and client success performance reporting, including pipeline progression metrics, growth forecasting, win-loss and renewal retention metrics
- Guide and govern day-to-day solution design, report creation and insights development that provide visibility into our account based sales strategy and execution, enabling the Revenue and Client Success organizations to be more data driven in their decision making
- Support revenue business processes such as deal desk, pricing, quoting, and approvals
- Work closely with Sales and Success business stakeholders to implement standard metrics and measurement processes that result in strategic KPIs to measure success
- Monitor, measure, and improve the effectiveness of Sales prospecting programs to deliver the highest quality sales pipeline
- Proactively identify and share key insights re: sales process, conversion, deal source, etc
- Assess root causes of changes in performance and regularly surface actionable insights to the business stakeholders and leadership including recommended actions for improvement
- Mature our Sales and Success reporting foundation within our productivity tools (e.g. Salesforce, Pardot, Gong, Groove, LinkedIn Navigator, ZoomInfo, Excel, Sigma)
- Support the fiscal year planning process with target market and client analysis
- Support quarterly productivity tool releases to automate and improve revenue growth
- Conduct competitive and industry analyses to influence pricing, go-to-market, and other business needs
- Partner with cross-functional teams to improve efficiency, process, and performance to accelerate achievement of Cordial’s business goals
- Guide business decisions by preparing ad-hoc analysis of operational metrics in support of a wide variety of initiatives across functions
Our take
Connecting with customers via email, SMS, and messaging apps is a fantastic way for brands to boost engagement with their customers. Whilst this practice is prevalent, messages can often feel impersonal and spammy, despite data being available to personalize every connection.
Cordial provides a cross-channel marketing and data management platform for businesses, helping them aggregate and maximize customer data used to personalize communication across email, SMS, and mobile apps. The company achieves this by leveraging AI to transform data and provide predictive intelligence, which can be applied dynamically for marketing campaigns of any scale.
While competition in the marketing tool space is fierce, Cordial has secured substantial funding, positioning it for growth on a global scale. This funding infusion will be directed towards expanding its global presence, advancing product development, and bolstering the team, a testament to its commitment to redefining customer engagement through data-driven personalization.
Freddie
Company Specialist at Welcome to the Jungle
Insights
21% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Jul 2022
$50m
SERIES C
Mar 2021
$10m
LATE VC
Total funding: $83.1m
Company benefits
- Full health coverage - We cover your costs at 100%, plus 80% of your family’s cost. Plus, our monthly wellness allowance can be used for whatever you need to feel your best
- Competitive compensation - We know pay is a big deal. Base salaries are important, but so are company equity, bonuses, cell phone allowances, 401(k) program, and more
- Unlimited time off - Unlimited, and highly encouraged. More vacations = happier employees. Life happens, and we know the value of a flexible schedule
- Fully remote team - Wherever you live, we have the tools you’ll need to WFH, or from anywhere! We’re based in Southern California, but many of our teams are fully remote
- Paid parental leave - Starting a family is special. We’ll cover 100% of your salary so you can focus on those critical first months with your little one
Company HQ
Core-Columbia, San Diego, CA
Leadership
Jeremy Swift
(Co-Founder & CEO)Vice President of Sales and Strategic Accounts for BlueHornet from 2011 to 2014.
Adam Gillespie
(Co-Founder & CTO)Experience as Principal Architect and Engineer for BlueHornet from 2004 to 2014. Founder of Bandfarm since 2003.
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