Senior Technical Writer, LaunchDarkly
$113-182k
Salary range dependent on candidate location. Plus Restricted Stock Units
More information about location
Feature management for software teams
Be an early applicant
Feature management for software teams
501-1000 employees
Be an early applicant
$113-182k
Salary range dependent on candidate location. Plus Restricted Stock Units
More information about location
501-1000 employees
Company mission
To empower all teams to deliver and control their software.
Role
Who you are
- You must have very strong writing and editing skills
- You must have 5-7 years of technical writing experience and/or a degree in a tech field or related industry. Don’t panic about this part – your experience is more important than any specific job title you’ve had
- You must have a strong technical background, possibly as a software developer. This role will require you to write and review code as well as documentation
- You’re excellent at distilling technical and UX requirements into documentation plans and deliverables. You do not need an outline handed to you–you can take your notes from a team meeting and act on them on your own
- You’re equally strong working on your own or in a friendly, collaborative, close-knit team
- You must be conversational in Markdown and/or HTML, Git, GitHub, common CI/CD tools, and workflows based in version control tools
- Nice to have: Familiarity with AI-based code and content management tools, like Copilot and Claude
- Nice to have: Familiarity with Postman and OpenAPI specifications
- Nice to have: Proficiency in any programming language is a plus
What the job involves
- LaunchDarkly is looking for someone to join our small-but-mighty docs team
- This is a high-impact role for a mid-senior individual contributor
- The docs team sits in the Developer Experience section of the Technology org
- This position reports up to the technical writing manager
- This role is on the “technical” end of “technical writer.” Successful applicants will be able to write and review code samples in various languages for our SDK docs and technical guides
- You may have been a software developer or other kind of engineer, or you may have a CS or other technical degree
- But you’re not just a technical hire–if you’re a good fit for this role, you’ll care deeply about the power of the written word and what makes a great reader experience
- You’ll be a motivated self-starter who is able to collaborate cross-functionally, give and receive feedback gracefully, and always wants to learn something new
- In this role, you'll contribute to LaunchDarkly’s product, SDK, and API documentation, as well as other technical content
- You'll help us tackle some of the documentation problems of a mid-stage startup, like creating processes to help the docs team work effectively with a high-velocity product org, exploring ways to improve our existing content with LLMs and AI, and shipping some of the best docs around
- Write, edit, maintain, and improve the LaunchDarkly product, API, and SDK documentation, including procedure-based feature documentation, use-case-driven narrative guides, and technical topics sourced from engineering contributors
- Work with product managers, developers, and designers to write and edit documentation for new features
- Work with the docs team to scope, plan, and implement upgrades and content improvements to the docs site
- Work with support, developer advocates, and customer success to address customer pain with documentation updates and improvements
- Respond to feedback on existing docs in a timely, effective manner
Our take
Feature flags are a powerful software development tool, allowing teams to modify system behavior without changing code, therefore minimizing risk. If a business has a new feature they want to test, they can then roll it out to a small set of users before letting it go live. These companies can, for example, get quick feedback on the new feature and fix any bugs, or roll back any changes.
LaunchDarkly allows companies to run tests like this by activating the new code for only a small set of users prior to launch. Typically running these tests requires lots of developer time - a daunting and expensive prospect for most rapidly growing businesses - and can risk disruption to the user experience if testing takes place on the live product.
The platform is used by more than 1,500 customers, including the likes of IBM, Intuit and Atlassian. Signalling a change in strategy, the company shook up its management in 2023 and is now aiming to scale its already strong growth under the leadership of Dan Rogers, a product and marketing specialist with an impressive track record at Rubrik, AWS and Microsoft. It is now well poised to develop into a leading business in the feature management space.
Freddie
Company Specialist at Welcome to the Jungle
Insights
0% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Aug 2021
$200m
SERIES D
Jan 2020
$54m
LATE VC
Total funding: $330.3m
Company benefits
- Full Vision
- Full Dental
- Full Medical
- Flexible Schedule
- Healthy Lunches & Snacks
- Conference & Meetup Access
- Education Stipend
- Personalized Work Station
- Close to Public Transportation
- Bike Parking
- Team Activities
- Unlimited paid time off policy
- Work from home opportunities
- Health insurance
Company HQ
Lakeside, Oakland, CA
Leadership
Edith Harbaugh
(Executive Chair)Worked as a Product Manager at Vignette, Monster Worldwide, and PlantSense. Previously Product Director at TripIt.
John Kodumal
(CTO)Prior to co-founding LaunchDarkly was Software Development Manager at Atlassian and Bytecode Anaylsis Architect for Coverity.
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