Senior Product Manager, Jobber

Fintech

$145.9-197.4k

Mid point of salary is $171,600 and the max salary stated is designed to show the progression from learning the ropes to truly excelling. + Equity rewards / stock options

Senior and Expert level

Toronto

Remote from Canada, US

Job tracking and customer management software for home service businesses

Open for applications

Job tracking and customer management software for home service businesses

1001+ employees

B2BCommunicationCustomer serviceFinancial ServicesSaaSMobile

Open for applications

$145.9-197.4k

Mid point of salary is $171,600 and the max salary stated is designed to show the progression from learning the ropes to truly excelling. + Equity rewards / stock options

Senior and Expert level

Toronto

Remote from Canada, US

1001+ employees

B2BCommunicationCustomer serviceFinancial ServicesSaaSMobile

Company mission

To help home service professionals around the world win.

Job

Company

Role

Who you are

Are you a seasoned Product Manager with deep experience in growing a product environment and a passion for building impactful financial products?
Proven product management experience at a Senior level, with a clear focus in fintech or related industry
Experience scaling products from 0 to 1 (and beyond)
Demonstrated ability to build new products and businesses, not just optimize existing ones
Strong grasp of how to build products that garner user trust – an especially important responsibility within financial services
Comfortability with ambiguity, and the ability to manage both confidence in decision making, with the humility necessary to try things and get them wrong
Show strong leadership and decision-making abilities, with a proactive approach to identifying problems and proposing innovative solutions
Exceptional communication, strategic thinking, and execution skills — and the ability to motivate teams around bold goals

What the job involves

We’re looking for a Senior Product Manager to be part of our Product Manager (Fintech) department
Fintech is one of the fastest-growing parts of Jobber, and a core strategic priority for us as a company. We're investing in this growing area because we believe embedding financial tools within our product deepens our ability to help small businesses be successful
Whether it’s helping small businesses get paid using Jobber Payments, getting access to capital to invest in growth, or offering financing to our customers’ customers - we believe small business owners should have seamless access to financial tools that allow them to thrive
Simply put, we care much more about our customers than any financial institution ever will. That’s our superpower
Reporting to the Senior Director of Product, Fintech, you will lead the product strategy and execution for Jobber’s newest financial services product
Our fintech products are designed to help small service businesses thrive and succeed in managing their finances, from getting paid to accessing capital
We are looking for a strong product leader to tackle a new problem space and build the next big financial product we offer
This is an opportunity to build a business, not just a feature, with a clear mandate to innovate, differentiate, and scale zero to one
Lead end-to-end product development for a new financial services product, as well as manage an existing feature at scale
Own product discovery and delivery from strategy to execution, aligning cross-functional teams across engineering, design, data, and marketing
Define and execute the roadmap, balancing short-term wins with long-term innovation
Deeply understand your business, synthesizing market, regulatory, and customer data into smart product decisions
Prioritize user and business impact, ensuring every product decision drives value for Jobber’s small business customers
Act as the voice of the customer, especially for small business owners trying to balance their back office admin with doing their craft
Set the foundation for a strategy in an entirely new problem space, acting as the resident expert within the company

Our take

For businesses that sell home services, it can be difficult keeping up with paperwork, scheduling appointments, and chasing payments, especially when their teams are small. Jobber delivers a comprehensive toolbox to keep track of all these aspects, so that small business owners can concentrate on more important things like serving their customers and building their brand.

Jobber was founded in 2011, initially to help a friend who owned a small painting business. The founders quickly discovered that what they were building could help many more owners across a number of industries, going on to launch the product which is now used by over 300,000 home service professionals in over 60 countries.

What makes Jobber stand out is that it collects all the vital parts of running a home services business into one place, removing the burden of keeping track of multiple sources of information. The company has seen significant funding which it has invested in R&D and growing its customer base, and boasts four consecutive years on The Globe and Mail's Canada's Top Growing Companies List.

Steph

Company Specialist at Welcome to the Jungle

Insights

Top investors

15% employee growth in 12 months

Glassdoor (3.9)

Company

Funding (last 2 of 7 rounds)

Jan 2023

$100m

SERIES D

Jan 2021

$60m

GROWTH EQUITY VC

Total funding: $185.8m

Company HQ

Downtown, Edmonton, AB

Leadership

Sam Pillar

(Co-Founder & CEO)

Prior to co-founding Jobber in 2011, Sam was a Freelance Software Developer at Cardboard Creative and a Business Analyst/Management Consultant at CGI.

Forrest Zeisler

(Co-Founder & CTO)

Experienced Developer, with a degree in Engineering from the University of Alberta.

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