IT Administrator, Kafene
$85-95k
5 days a week in office
Lease-to-own options for furniture, appliances, electronics, and more
Job no longer available
Lease-to-own options for furniture, appliances, electronics, and more
101-200 employees
Job no longer available
$85-95k
5 days a week in office
101-200 employees
Company mission
To empower flexible ownership solutions.
Role
Who you are
- The ideal candidate sees every support ticket as an opportunity to make things work better
- This is a full-time, on-site position based in our New York City office—ideal for someone who thrives on the energy of in-person collaboration and hands-on problem solving
- You have 3-5 years of experience in IT systems administration and a service-first approach to technical support
- You have solid networking fundamentals (TCP/IP, DNS, DHCP, VPN) and experience supporting both Windows and macOS environments
- You have hands-on experience with identity management (Okta, Azure AD), MDM solutions (JumpCloud a plus), and endpoint security
- You possess familiarity with Google Workspace, Microsoft 365, and cloud infrastructure basics (AWS, Azure, or GCP)
- You have a strong understanding of security frameworks, compliance requirements, and IT service management tools
- You excel at communicating technical concepts clearly to non-technical audiences
- You work independently, manage competing priorities, and use good judgment about when to escalate
- You are organized, proactive, and genuinely enjoy helping people
- It's a Bonus if You Have:
- Basic scripting skills (PowerShell, Bash, or Python) for automation
- CompTIA Network+, Security+, or similar certifications
What the job involves
- Kafene is hiring an IT Systems Administrator reporting to the Head of People
- This role is responsible for managing Kafene's technology infrastructure while delivering outstanding service to employees across the organization
- The role combines technical expertise with a service-first mindset, partnering with teams company-wide to identify inefficiencies, optimize system performance, and continuously improve how Kafene's 150+ remote and hybrid employees interact with technology
- Manage and monitor network infrastructure, cloud services, and enterprise applications to ensure reliable connectivity and system performance. Proactively identify and address bottlenecks before they impact users, and maintain backups and business continuity plans
- Administer Okta SSO platform, manage user access and permissions, and ensure all devices meet security standards including encryption, antivirus, MDM compliance, and multi-factor authentication. Conduct regular security audits and remediate issues to maintain compliance with company policies
- Serve as the primary point of contact for new hire technology onboarding—coordinating hardware delivery, device configuration, account provisioning, and system access to ensure a flawless day-one experience. Train employees on security best practices and company tools
- Provide responsive desktop support to resolve hardware, software, and network issues. Order and manage hardware inventory including laptops, monitors, and peripherals
- Identify opportunities to streamline processes, automate workflows, and improve system efficiency. Create and maintain documentation for common procedures and troubleshooting guides. Research and recommend solutions to recurring problems
- Partner with ISPs, vendors, and service providers to resolve technical issues. Escalate major decisions and strategic recommendations to the Lead DevOps Engineer
Our take
Historically, bad credit and poor purchasing power have excluded many consumers from buying higher-priced household items. Classic lenders are reluctant to offer plans to those with poor or absent credit pasts, and it can be hard for low-income households to save enough money for upfront purchasing. Kafene, founded in 2019, integrates lease-to-own agreements at point-of-purchase; opening up furniture, appliance, and electronics businesses to underserved consumers.
Lease-to-own is no new concept, but bringing this type of agreement to furniture and similar markets is relatively novel by comparison. Kafene’s toolbox – driven by custom-built technology – underwrites, approves, and enables payment in less than five minutes. Its point-of-sale nature means it does not interrupt the shopping experience and, additionally, consumers can manage existing leases through the website which encourages a positive consumer-lender relationship.
Kafene has seen substantial investment which is set to increase headcount to meet demand from merchants and consumers. Although it is only one of many buy-now-pay-later startups, the market for these platforms is huge and there is certainly room within it for Kafene to continue to grow.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 6 rounds)
Oct 2023
$12.6m
SERIES B
Sep 2022
$18m
SERIES B
Total funding: $77.1m
Company benefits
- Comprehensive healthcare coverage, including dental, vision, and dependent care benefits
- 401(k) plan and options for medical HSA and FSA
- Generous paid time off and parental leave
- Hybrid workplace setup with home office equipment provided
Company HQ
Midtown East, New York, NY
Leadership
Neal Desai
(Co-Founder & CEO)Former CFO at Octane Lending. Prior experience as a Portfolio Manager. Has worked at Summit Securities Group, Hard Eight Holdings, and Merrill Lynch.
James Schuler
(Co-Founder & CTO)Co-founded Atlas Holdings Group, FundElevator and Eligible Inc, and was CTO at all three.
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