Product Manager, SpotOn
Owner Experiences
$175-195k
+ Equity
More information about location
3 days a week in office
Point-of-sale software and payment processing
Open for applications
Point-of-sale software and payment processing
1001+ employees
Open for applications
$175-195k
+ Equity
More information about location
3 days a week in office
1001+ employees
Company mission
To empower small businesses to succeed and grow, by giving them access to cutting-edge payment and software solutions.
Role
Who you are
- 4+ years of relevant product management experience or equivalent, preferably with restaurant or hospitality software
- Deep understanding of the product development lifecycle, with a proven ability to deliver intuitive, high-quality products that scale across multiple platforms
- Technically fluent—you can engage effectively with engineers, understand APIs and systems architecture at a high level, and are comfortable discussing trade-offs in implementation
- A metrics-driven work style that leverages data to make informed decisions
- Exceptional communication skills, with the ability to clearly articulate product vision, rationale, and tradeoffs to cross-functional teams and stakeholders
- Ability to put yourself in the customer’s shoes to understand their needs and how they interact with our products
- Ability to make decisions with imperfect information, know how to lead without authority, and be comfortable managing chaos, ambiguity, and complexity
- Hands-on restaurant or hospitality experience (e.g., working in a restaurant, bar, or cafe) is a significant plus
What the job involves
- We’re looking for an experienced Product Manager who’s passionate about the restaurant industry and motivated to build innovative, high-impact products for the 15 million people who live and work in it. This role owns the Merchant Dashboard—the central control center where restaurant operators manage their business within SpotOn
- You will define how merchants navigate, configure, monitor, and grow their business across the software suite. The Dashboard is the primary entry point into the ecosystem, surfacing settings, reports, alerts, insights, and growth opportunities. This PM will shape the information architecture, interaction patterns, personalization, and monetization surfaces that power daily operator workflows
- You’ll collaborate closely with Engineering, Design, Marketing, Data Science, and GTM teams to turn that vision into reality
- Be an integral part of defining the product strategy for SpotOn restaurant software suite
- Own and manage the product roadmap—making thoughtful, data-informed trade-offs based on customer needs, market dynamics, and business priorities
- Bring an innovative mindset to product design and vision, challenging assumptions and looking for bold ways to solve customer problems
- Partner closely with cross-functional teams—including Engineering, Design, Marketing, Data Science, Ops and GTM—to gather input, align priorities, and deliver impactful solutions
- Analyze market trends, customer feedback, competitive offerings, and emerging technologies to identify opportunities that drive differentiation and sustained growth
- Lead a continuous cycle of experimentation, learning, and iteration, using insights and data to guide product decisions
- Cultivate strong relationships with internal stakeholders and external partners, acting as the product’s advocate and voice of the customer
- Collaborate with other stakeholders, such as product marketing, on the creation of positioning for your products
Our take
SpotOn is an end-to-end software and payment platform that provides businesses with a range of payment options, from simple mobile payments to fully integrated restaurant management systems, fueling growth and supporting business evolution, with its innovative, future-proof tools.
The company’s ecosystem of intuitive software, point-of-sale, and payment solutions serves businesses of all sizes from a range of industries, from local family restaurants to Major League Baseball Stadiums. From its flagship SpotOn Restaurant to its latest SpotOn Retail, the company provides tools that manage scheduling, analytics, custom website development, compliance, and omnichannel capabilities.
As a triple unicorn company, SpotOn has seen substantial growth since being founded in 2017, completing numerous funding rounds and consistently delivering new product capabilities and expanded offerings. SpotOn continues to focus on partnerships and technology development as it expands its market reach within the retail, food, and hospitality sectors.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
31% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
May 2022
$300m
SERIES F
Sep 2021
$300m
SERIES E
Total funding: $915m
Company benefits
- Medical, Dental and Vision Insurance
- 401k with company match
- Stock Options
- Paid vacation, 11 company holidays, sick time, and volunteer time off
- Headspace membership for guided meditation and stress relieving tools through the Sequoia App
- Employee Resource Groups for Diversity and Inclusion, Women, LGBTQIA+, and other communities
- Desk, Chair and Monitor needed for your home office? We got you
- Monthly cell phone and internet stipend
- Unlimited access to virtual audio and visual workouts through the Sequoia App
- Subscription to Linkedin Learning to expand your knowledge on all kinds of fun topics
- Tuition reimbursement for up to 2k per calendar year to assist with classes of your choice
Company HQ
Financial District, San Francisco, CA
Leadership
Doron Friedman
(Co-Founder, Managing Director & CHief Innovation Officer)Having studied at the Wharton School, spent almost 11 years at Arroweye Solutions, rising to the position of CEO. Co-founded SpotOn in 2011, and was initially the company's co-CEO. Since 2017 has been Managing Director.
Matthew Hyman
(Managing Partner)Founded CardPayment Solutions in 2000, spending 5 years managing the company before starting CentralPayment Corp. After that co-founded SpotOn with Doron, working since 2017 as Managing Partner.
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