Enterprise Account Manager, Camber
$120-140k
Workflow tool for behavioural health providers
Open for applications
Workflow tool for behavioural health providers
21-100 employees
Open for applications
$120-140k
21-100 employees
Company mission
To make behavioral healthcare accessible and affordable.
Role
Who you are
- The ideal candidate will have 5+ years of client-facing experience and a proven track record of driving results in a fast-paced environment
- Growth mindset — a mentality of approaching unknowns with excitement, a penchant for learning new skills and technologies to solve new operational challenges
- Alignment on company values — it’s the first chapter of our company story. You’ll be expected to cultivate and nurture existing values, and also play a lead role in shaping how it unfolds
- Independence, throughput, and velocity — an ability to drive and build projects from 0-to-1. You'll need to identify problems, build alignment, and execute solutions with a high degree of ownership and autonomy
- Healthcare experience a plus
What the job involves
- Camber is seeking a highly experienced and customer-focused Enterprise Account Manager to join our dynamic team
- The Enterprise Account Manager will play a crucial role in managing relationships with our most valuable enterprise-level clients at multi-million dollar companies, collaborating closely with C-suite executives and senior RCM stakeholders to drive value and ensure long-term client success
- Serve as the dedicated point of contact for a portfolio of high-value enterprise accounts, building and maintaining strong, long-lasting strategic partnerships while actively identifying opportunities for product innovation and value creation
- Provide executive-level strategic guidance and thought leadership to C-levels (CFO, COO), leveraging deep industry expertise, best practices, and advanced data analysis to create impactful recommendations that drive measurable business outcomes
- Lead discovery sessions with enterprise clients to deeply understand their complex revenue cycle management challenges, priorities, and success metrics, aligning Camber's enterprise solutions to meet their sophisticated needs while identifying opportunities for product enhancement
- Act as the "voice of the customer" for users at our enterprise accounts — partner with internal Engineering and Product teams to provide critical feedback, assist with enterprise-level feature roll-outs, and conduct structured testing of new product capabilities to ensure they deliver exceptional client experiences and consistently high Net Promoter Scores (NPS)
- Take ownership in investigating and resolving complex issues, bugs, or other challenges specific to enterprise clients, working closely with cross-functional teams to find tailored solutions, document learnings for product improvement, and ensure premium client satisfaction
- Maintain and continuously expand a comprehensive understanding of the insurance billing claims lifecycle end-to-end, with a focus on enterprise-specific complexities, requirements, and emerging market trends that could inform product strategy
- Utilize advanced Excel and data analysis skills to generate in-depth reports, derive actionable insights, establish and track key performance indicators (KPIs), and present strategic recommendations to both enterprise clients and internal stakeholders
- Proactively identify and cultivate high-value referrals and expansion opportunities within existing enterprise accounts to drive significant new business growth, expand Camber's market share in the enterprise segment, and validate product-market fit for new offerings
- Design and implement structured feedback loops to systematically capture client insights, test hypotheses about product enhancements, and ensure positive outcomes are achieved and measured against established benchmarks
- RetryClaude can make mistakes. Please double-check responses
Our take
Mental Health plays a significant role in many people's lives, and the need for accessible help avenues is growing. To cater to this, Behavioural Health Clinics need better operational systems, which is where Camber comes in.
Camber's platform offers automated billing for insurance reimbursement, built specifically for therapy clinics. This bolsters clinicians' capacity to cater to a larger patient base, and can help consumers to save money.
It is clear that Camber is aligned with a broader trend in healthcare, where organizations are moving towards automation and efficiency enhancement. Its efforts have brought on extensive funding led by the likes of YCombinator, with which the company will expand its service offerings.
Freddie
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 3 rounds)
Feb 2025
$30m
SERIES B
Jun 2022
$10m
SERIES A
Total funding: $43m
Company benefits
- Health: Aetna is our provider, with nation-wide coverage with free virtual urgent care 24/7
- Mental Health: If your mental health provider is out-of-network, we'll help reimburse up to $100 per treatment week. This is to ensure that you don't feel compelled to choose lower-cost therapist options that don't provide the best value to you.
- Dental: Guardian is our dental coverage provider with 100% coverage for preventative services (eg. routine cleanings)
- Vision: We use Guardian for our vision coverage with in network allowance of $150 for frames and exams, lenses, frames and contacts frequency for 12 months
- HSA & FSA: We offer a high-deductible health plan via Aetna, which is HSA compatible. We also offer medical and dependent care FSA options, where you can contribute pre-tax dollars to use on those expenses
- 401K: We offer a flexible 401K plan administered through Human Interest, with options for both traditional and Roth 401K
- Wellness Benefits: We'll provide a $100 fitness benefit per month for you to spend at your own discretion
- Paid Time Off: You have 18 paid vacation days a year - use it or lose it! Rollover of up to 3 vacation days to the next calendar year
- Office Culture: For folks in NYC, we have a hybrid office culture, where folks come into the office 3-5 times a week - we generally ask that if you're in the city, that you come in on Mon, Tues, and Thurs. We don't monitor basge swipes though. If you're working remotely, traveling, visiting homes, etc. - no problem! Just let your team know. And Fridays, almost everyone works from home
- Commuter Benefits: For folks in NYC, we offer a commuter benefits of $116 per month which can be used for transportation into the office
- Team Lunches: For those based in NY of SF, lunches provided in the office Monday through Thursday
- Team Events: For those based in NY or SF, monthly team get-togethers will provide an opportunity for team-bonding outside of work, with each team event owned and planned by different members on the team
- Book Club: Every month, we have company book club hosted by a different person each time. Topics range from startup theory, neuro-diversity, leadership, creating supportive & inclusive cultures in the entrepreneurship space, and more
Company HQ
Chelsea, New York, NY
Leadership
Celina Qi
(Co-Founder)Previously worked as a Business Analyst for McKinsey & Company and a Computer Science Teaching Fellow at Harvard.
Christophe Rimann
(Co-Founder)Prior work includes Consultant at McKinsey & Company, Technical Program Manager at Facebook and CEO of The Baca Group.
Nathan Lee
(Co-Founder)Worked as a Consultant at McKinsey & Company and a Business Manager at The Harvard Crimson.
Salary benchmarks
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