Business Development Associate Manager, Arrive Logistics
$60-75k
Plus bonus
More information about location
Carrier and customer-centric logistics company
Be an early applicant
Carrier and customer-centric logistics company
1001+ employees
Be an early applicant
$60-75k
Plus bonus
More information about location
1001+ employees
Company mission
To define a new standard for service in freight and push the limits of what’s possible for itself and its partners every day.
Role
Who you are
- An Associate or Bachelor’s Degree in a related field, or equivalent combination of education and experience
- At least three years of experience in Customer Operations or Account Management within a 3PL environment
- Previous management experience preferred
- An existing book of business and established account contacts is a plus
- Demonstrated market awareness and ability to price TL (Truckload) shipments accordingly
- Exceptional communication and interpersonal skills, both written and verbal
- Ability to work collaboratively across teams to achieve results
- Proficient in Microsoft Office and Google Suite
- Willingness to travel up to 10% of the time
- Strong desire to develop and mentor the next generation of freight brokers
- Ability to challenge the team and hold them accountable through defined goals and metrics
What the job involves
- As Business Development Associate Manager at Arrive, you will play a vital role in the development of our business as we transition from a thriving start-up to a major player in the 3PL space
- From day one, you will leverage your industry knowledge and high energy to develop new sales reps in the Combine, improve upon our existing customer relationships, and develop yourself into a leader at Arrive
- This is an opportunity to apply your robust freight brokerage expertise to a leadership role
- Become an expert in Arrive’s business model, competitive advantages, and upcoming proprietary software
- Act as a liaison between departments and their respective teams
- Work with a team of new business development reps to develop their relationships with existing and prospective customers, with a focus on those new to the industry
- Set expectations for your team and ensure each rep meets or exceeds their metric goals through coaching and incentives
- Enhance reps’ market knowledge and assist with pricing/negotiation as needed
- Oversee award management to ensure appropriate shipments are accepted, customers are providing the right volume and lanes, and profitability is evaluated
- Support individual contributors on team dispatch control boards, including managing appointments, load details, and pricing
- Collaborate with the assigned business development manager to drive best practices and improve team efficiency
- Assist with managing aging to limit invoicing issues and maintain healthy DSOs (Days Sales Outstanding)
- Utilize the new customer onboarding SOP to ensure efficient and accurate onboarding that sets Arrive Logistics apart
- Support and implement service initiatives to drive customer satisfaction
- This position has supervisory responsibility over direct reports within a Business Development Manager’s team
- This is an in-office role with occasional opportunities to work from home. Leading the team in person is essential for success in this role
Our take
Arrive Logistics, a rapidly growing multimodal transportation and technology company based in Austin, Texas, has emerged as a key player in the U.S. freight brokerage industry. From its impressive $30 million in truckload sales during its first year to a staggering $2.4 billion in 2022, Arrive Logistics is clearly on a trajectory for substantial growth.
The recent establishment of a new office in Guadalajara, Mexico, underscores Arrive's commitment to expanding its footprint and enhancing its cross-border logistics capabilities. This strategic move aligns with increasing trade activities between the U.S. and Mexico, catering to the growing demand for localised logistics solutions. The Guadalajara office will facilitate seamless connections across Arrive's North American operations, leveraging local expertise and resources to drive operational excellence.
As consumer expectations for faster shipping evolve and eCommerce continues to flourish, Arrive Logistics' proactive response to these market dynamics positions it uniquely for continued success in the dynamic freight industry landscape. Bolstered by significant investments across multiple funding rounds, the company continues to intensifying its focus on team expansion and service diversification.
Freddie
Company Specialist at Welcome to the Jungle
Insights
10% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Apr 2021
$300m
GROWTH EQUITY VC
Jun 2019
$25m
SERIES B
Total funding: $335m
Company benefits
- Employee referral bonus program
- Relocation assistance no matter where you’re moving from
- Weekly lunches on Arrive
- Competitive compensation packages
- Excellent benefits
- Matching 401(k) plan
- Two floating holidays in your first year
- Professional development tools
- Leadership development programs
Company HQ
Southeast Austin, Austin, TX
Leadership
Matt Pyatt
(CEO)Has a BSc in Marketing and Entrepreneurship and previously worked as an account executive at Command Transportation.
Eric Dunigan
(President)Graduated from Miami University before co-founding Arrive Logistics.
Salary benchmarks
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