Senior Product Manager, Lyft
Payments, Identity or Integrity
CA$136-170k
Ride sharing company
Open for applications
Ride sharing company
1001+ employees
Open for applications
CA$136-170k
1001+ employees
Company mission
To improve people’s lives with the world’s best transportation.
Role
Who you are
- We are especially excited about candidates with deep experience in fraud prevention, Identity, or authentication flows, as these skills map directly to several high-impact initiatives within the team
- If you thrive on complex product challenges, love working across cross-functional teams, and care deeply about building for scale — this role is for you
- 5+ years of product management experience, preferably in payments, fintech, or transactional consumer products
- Proven experience building and launching zero-to-one products — from identifying customer needs to driving go-to-market and scaling
- Technical fluency — you’re comfortable discussing APIs, data flows, and edge cases with engineers
- Experience shipping products used at scale — ideally in complex or regulated domains like payments
- Excellent written and verbal communication skills, with an ability to bring people along and drive clarity
What the job involves
- We’re looking for a Senior Product Manager to join our Payments, Identity & Integrity Platform product organization. This is a generalist senior platform PM role where the successful candidate may own product areas in Payments, Identity, or Integrity, depending on team need and candidate strength
- As a platform product leader, you will define strategy, drive roadmaps, and partner with engineering, data science, design, and operations to build systems that ensure instant, secure identity verification, proactive fraud prevention, seamless payments, and a trusted, rewarding marketplace experience for millions of riders and drivers
- Partner with research, support, and operations to deeply understand rider/driver pain points. Use quantitative insights (experiments, dashboards) and qualitative learnings to refine user experience and system performance. Champion user trust, clarity, and transparency in all product surfaces
- Develop the long-term vision and multi-year roadmap for one or more platform domains (Payments, Identity, Integrity). Translate company-wide initiatives (e.g., new markets, autonomous vehicles, international expansion, loyalty programs) into platform requirements and scalable system capabilities
- Write clear, complete, execution-ready product requirements with defined scope, metrics, and edge cases. Partner with engineering to make smart trade-offs, design for scale and resilience, and reduce system complexity where possible
- Align stakeholders across Engineering, DS/ML, Design, Operations, Policy, Legal, Finance, Customer Care, and Fraud. Facilitate clear decision-making, escalate risks early, and ensure organizational clarity across multiple workstreams
- Own end-to-end product delivery from opportunity identification through development, launch, growth, and maintenance, ensuring seamless integration with existing Lyft platform capabilities
- Build reusable, extensible capabilities that power multiple product surfaces and future use cases. Define and monitor KPIs for fraud prevention, payment success, cost-of-pay optimization, identity verification speed/accuracy, and trust-related metrics
Our take
Lyft has aimed for consistent growth, making sure to pitch itself as a more reliable and friendly ride-sharing option than its main competitor, Uber. Uber has a greater market share and operates globally, but Lyft hopes to compete by its focus on ride-sharing over Uber's more diversified business approach and as a more rider-friendly and greener alternative to Uber.
Operating only in the USA and Canada, Lyft is in a position of being less affected by global events than Uber but also more vulnerable to local conditions. As an example, while it doesn't face the regulatory hurdles around employment rights that Uber does, it is unable to balance out the cost of the unusually expensive US auto insurance across its operations.
In 2022, Lyft acquired PBSC Urban Solutions, a bike-share equipment and technology supplier, allowing Lyft to compete in new verticals and reaffirming its commitment to green transportation. It has also trialed and launched Lyft Assisted, where drivers help passengers from their door into the car to get to medical appointments. These developments chime well with Lyft's unique selling point as a friendlier and more environmentally aware ride-sharing app.
Steph
Company Specialist at Welcome to the Jungle
Insights
-2% employee growth in 12 months
Company
Funding (last 2 of 14 rounds)
Jun 2018
$600m
LATE VC
Mar 2018
$200m
LATE VC
Total funding: $4.9bn
Company benefits
- Great medical, dental, and vision insurance options
- Mental health benefits
- In addition to 12 observed holidays, salaried team members have unlimited paid time off, hourly team members have 15 days paid time off
- 401(k) plan to help save for your future
- 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
- Pre-tax commuter benefits
- Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program
- Family building benefits
- Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program
Company HQ
China Basin, San Francisco, CA
Leadership
John Zimmer
(Co-Founder)Originally an Analyst at Lehman Brothers, Zimmer then founded Zimride which was a private ridesharing company that pivoted into Lyft.
Logan Green
(Co-Founder)Founded Zimride, a private ridesharing company which later pivoted into Lyft.
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