Head of Risk and Compliance, Zeta

• Extensive experience in risk and compliance management within an FCA-regulated consumer lending firm and authorised payment institution
• A detailed knowledge of FCA regulations, including CONC (Consumer Credit Sourcebook), SYSC (Senior Management Arrangements, Systems, and Controls) and AML regulations
• A detailed knowledge of Payment Services Regulation and requirements of regulated payment providers
• Strong communication and interpersonal skills and an ability to work with the business to create compliant and implementable solutions
• Experience holding SMF16 and SMF17 roles or equivalent

• As the Head of Risk and Compliance, you will be the founding member of the compliance team and a senior leader within the organisation, responsible for overseeing all risk management and compliance functions to ensure the company adheres to regulatory requirements and best practices
• The focus of the role is on consumer lending and payments, with the role holder having a strong knowledge of CONC and Payment services regulation
• Reporting directly to the CEO, you will be a member of the board and will play a pivotal role in shaping the company's risk and compliance framework, maintaining its reputation and ensuring robust governance
• You will hold the FCA's Senior Management Function roles of SMF16 (Compliance Oversight) and SMF17 (Money Laundering Reporting Officer)
• As the company grows, you will be expected to grow the team inline with the growing size of the company
• As the business develops processes, customer journeys and financial promotions as part of its go to market plan, you will work with key business stakeholders to ensure journeys and customer outcomes are robust and compliant with the relevant regulation as an authorised consumer lender and authorised payment institution
• Develop, implement, and maintain the company’s risk management framework in line with FCA regulations and business objectives
• Identify, assess, and mitigate key risks, including credit, operational, financial, and reputational risks
• Provide regular risk reporting to the board and ensure a robust risk culture throughout the organization
• Design and maintain a comprehensive compliance program to meet FCA regulatory standards
• Ensure regulatory returns are completed accurately and in a timely manner
• Monitor regulatory changes, assess their impact on the business, and ensure timely communication and implementation of required actions
• Act as the primary point of contact with the FCA and other regulatory bodies
• Conduct compliance reviews, ensuring timely remediation of findings
• Ensure that any financial promotions are approved in accordance with FCA rules
• Act as Company Secretary for board, ensuring corporate governance processes are followed
• Serve as the company’s MLRO, ensuring effective AML and counter-terrorism financing policies and procedures
• Oversee transaction monitoring, reporting of suspicious activities, and ensure compliance with all AML requirements
• Act as the nominated board owner for consumer duty in the origination (delivery supported by fellow Executive committee members)
• Act as advisor on all risk and compliance matters
• Present risk and compliance updates to the board and external stakeholders as required
• Ensure the integration of risk and compliance considerations into strategic decision-making
• Build and Lead the risk and compliance team to ensure high performance and alignment with business objectives
• Foster a collaborative and integrated approach to risk and compliance management within the business

• Paid parental leave
• Paid volunteer hours
• Flexible working hours
• Work from home opportunities
• Health insurance

Total funding: $430m

Zeta have resolved a problem long plaguing banks and fintech startups. Antiquated practices mean product launches require working with a range of vendors and tech partners. The result is a time-consuming process with a potentially poor user experience to show for it. Zeta’s ‘Omni-Stack,’ by contrast, was built from the ground up to keep the process seamless and easy.