Junior Product Manager, Docplanner

• If you thrive in a fast-paced, ever-changing startup environment and have a passion for healthcare innovation, this role is perfect for you!
• A bachelor's degree (preferably in Computer Engineering, Mathematics, Statistics, or a related field)
• Experience in the full lifecycle of product development, from need analysis to beta testing and documentation
• Excellent communication skills, capable of explaining complex topics to any audience
• Experience analyzing customer requests with the ability to synthesize and abstract information
• Strong presentation skills, with a focus on visual and concise communication
• Proficiency in Spanish, Italian, and English (able to participate effectively in meetings with internal and external clients)
• Proactive, focused, and consistent work ethic

Desirable

• This position focuses specifically on our CONNECT product, a pivotal component of Tuotempo
• CONNECT serves as a comprehensive hub for digital services, bridging patients, insurance companies, hospitals, and medical service providers
• It is designed to streamline processes, making healthcare more efficient and user-friendly for all stakeholders involved
• We are seeking a dynamic and enthusiastic Junior Product Manager to collaborate in the enhancement of CONNECT
• In the coming months, in both Spain and Italy market, we aim to extend our Connect solution digitalizing the entire process to achieve the following results:
• Optimize Clinic Operations: Streamline administrative tasks, enabling clinic operators to focus more on patient care
• Reduce Patient Waiting Time: Minimize the time patients spend waiting at reception, enhancing their overall experience
• Enable Digital Check-In: Provide a seamless, digital check-in process for patients, ensuring a smooth arrival at the clinic
• Our ultimate goal is to make the overall process as humane and easy as possible for all the stakeholders: insurances/funds hospital/clinics and patients, to book and perform medical services, whether through private health insurances or the national health service
• Drive product innovation and evolution by gathering customer requests and providing developers with clear instructions for new features
• Collaborate with Project Managers to analyze customer needs and integrate our solutions into their infrastructure
• Get hands-on with application logs, displaying curiosity and problem-solving skills in identifying errors
• Validate proposed solutions with the development team, assess risks, and negotiate compromises
• Offer second-level support to internal teams (Sales, Customer Success, Customer Support, Project Management) and external clients
• Maintain and update documentation for new and existing features
• Execute testing or create test plans for developments, whether described by you or others
• Prepare operational analyses for new features, including mockups, flow diagrams, and user journeys
• Create concise and effective presentations to validate proposed solutions with internal and external stakeholders
• Convert process flows into detailed flowcharts
• Train internal teams on the product
• Leverage synergies across Tuotempo’s modules and products

• Submit previous experience material: we will request you to provide an example of an analysis of a new module stemming from a customer requirement you have worked on in the past two years
• HR Interview: Meet with a member of our HR team to discuss your interests and motivations (1 hour)
• Business Case: You will have one week to complete a Business case
• Hiring Manager interview: Present your business case to the hiring manager (1,5 hours)
• Last interview with the hiring manager and the VP of Product (30 min)