IT Systems Engineer, Babylist
$124.5-149.4k
Salary in US currency, may vary in other locations + Equity & Bonus opportunities
More information about location
Online universal baby registry
Be an early applicant
Online universal baby registry
501-1000 employees
Be an early applicant
$124.5-149.4k
Salary in US currency, may vary in other locations + Equity & Bonus opportunities
More information about location
501-1000 employees
Company mission
To help expecting parents get exactly what they need for the arrival of their new baby.
Role
Who you are
- This is hands-on engineering work with significant strategic impact, perfect for someone who loves solving complex problems and making technology work better for everyone
- You bring 4-6+ years of hands-on experience supporting and troubleshooting Windows and Mac OS environments at scale, with deep expertise in both corporate and warehouse/distribution settings including Android wireless handhelds, network printers, and specialized operational technology
- You have 4-6+ years administering enterprise SaaS platforms, with demonstrated expertise in Google Workspace and Okta (SSO, Lifecycle Management, Workflows)
- You've successfully deployed and managed identity providers (IDP) and MDM systems (JAMF or Intune) including the full lifecycle of user provisioning, access management, and device configuration
- You're proficient in shell scripting (Bash or PowerShell) and have built production-ready automation that measurably improved efficiency, and you have experience with Asset/Inventory Management and hardware lifecycle planning
- You have working knowledge of Warehouse Management Systems (WMS) and understand the unique IT requirements of distribution operations
- Bonus points for experience with Cisco Meraki, Koerber One (formerly HighJump WMS), EDR/XDR, SOC experience, or cloud platforms (Azure/GCP/AWS)
- You translate complex technical concepts into clear, accessible language for non-technical audiences and thrive in collaborative environments with a "strong opinions, lightly held" approach to technical discussions
- You're driven by problem-solving, bringing both creativity and technical rigor to challenges, and you're passionate about continuous improvement—actively seeking opportunities to enhance systems and processes
- You're comfortable rolling up your sleeves when systems need hands-on attention, you support your team during critical incidents, and you're energized by mentoring others and helping teammates grow their technical skills
- You're available during core business hours with flexibility for critical support across time zones, including participation in on-call rotation
What the job involves
- Babylist is looking for an IT Systems Engineer to join our IT Team as a technical expert and strategic partner
- Your primary function will be to support both our Columbus fulfillment center operations and our corporate IT infrastructure, two distinct environments that require different approaches but unified excellence
- In this role, you'll configure, deploy, and maintain all connected devices across our organization, from our fulfillment center in Columbus, OH to corporate teams nationwide
- You'll also provide critical support to our Corp IT Help Desk across multiple time zones, ensuring seamless operations wherever our teams work
- This means building automation that eliminates manual work, continuously improving our managed IT systems, and serving as an escalation point for complex technical challenges
- You'll be essential to the continued development, deployment, and ongoing support for both fulfillment center and corporate IT - driving innovation and ensuring our infrastructure scales with our growth
- Engineering & Architecture: Design, implement, and maintain IT systems across both fulfillment center and corporate environments, with a focus on scalability, security, and automation
- You'll be responsible for the ongoing evolution of our tech stack, ensuring it meets current needs while anticipating future requirements
- Automation Leadership: Drive automation initiatives across the IT organization
- Build scripts and workflows that eliminate manual processes, reduce ticket volume, and improve the employee experience
- You'll identify opportunities for automation and lead their implementation
- Technical Support Excellence: Provide expert-level troubleshooting for Windows, Mac OS, Android wireless devices, printers, and integrated applications
- Serve as an escalation point for complex technical issues, ensuring rapid resolution with lasting solutions
- Fulfillment Center Operations Support: Partner closely with our Columbus fulfillment center team to ensure seamless IT operations during business hours
- You'll understand the unique needs of distribution center technology and ensure our systems support efficient fulfillment operations
- System Administration: Manage and optimize our core IT platforms including Okta, JAMF/Intune, Google Workspace, Office 365, Mimecast, FreshService, Cisco Meraki, and Koerber One WMS
- You'll handle advanced configuration, integration, and security policy implementation
- Process Improvement: Continuously refine IT processes and procedures, identifying inefficiencies and implementing solutions that improve service delivery and system reliability
- Cross-functional Collaboration: Work closely with the IT team to set technical direction, share knowledge, and ensure consistent standards across all systems and environments
- Mentorship: Help develop the technical skills of team members, sharing your expertise and fostering a culture of continuous learning
- Our Tech Stack:
- Okta
- JAMF/Intune
- Google Workspace
- Office 365
- Mimecast
- Macbooks / Windows Devices
- FreshService / ITSM
- Cisco Meraki
- Koerber One WMS
- Slack
Application process
- To support a fair and consistent hiring process, Babylist uses AI to transcribe all interviews
- As part of our hiring process, you may be offered the option to receive text message updates about your application or interviews
- Opting out will not affect your application status—communication will continue via email or phone. Message and data rates may apply
- You can reply STOP to unsubscribe or HELP for assistance
Our take
Since its 2011 launch, Babylist has grown into one of the most highly rated baby registries in the US. The difference it offers is that it allows users to include products from any store in their registries. On top of this, the company’s model also focuses heavily on creating informational content, which allows it to generate ad revenue while building customer loyalty.
Originally scaled with fairly low venture funding, Babylist claims half of new parents in the US now use its services. This, given that the baby products industry is worth close to $90 billion, shows the immense growth of the company as well as speaking to the impact it has made in the space.
Babylist has seen strong funding in the past which fuelled projects such as the launch of virtual showrooms, and facilitated the company's expansion further into the market. The company acquired Expectful, a health and wellness tool, in 2023 with the long-term vision to combine the companies into a larger health and wellness media property, that can help people navigate all parts of parenthood from fertility to diapers.
Steph
Company Specialist at Welcome to the Jungle
Insights
67% employee growth in 12 months
Company
Funding (1 round)
Nov 2021
$40m
SERIES C
Total funding: $40m
Company benefits
- HAPPIER WEEKENDS – We work to live, not live to work. That means we generally don’t work nights or weekends, and we offer 10 paid holidays throughout the year, in addition to your paid time off.
- PAID TIME OFF THAT WORKS FOR YOU – Life is unpredictable. Use your time off for what you need, whether that’s a vacation, family event or a day to unplug.
- PARENTAL LEAVE – We offer a flexible, 12-week paid parental leave policy.
- FLEXIBLE BENEFITS – Choose from benefits that support your working style, whether that's remote, in the office or something in between.
- HEALTH & WELLNESS – Wellness benefits include 100% paid coverage for medical, vision and dental for full-time employees.
- BABYLIST STORE DISCOUNT – All full-time employees receive a generous Babylist Store discount.
Company HQ
Emeryville, CA
Leadership
Natalie Gordon
(CEO)Former Software Engineer at Amazon. Initially founded Babylist as a side project and has since taken the company to a market leading status.
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