Lead Analytics Manager, Lloyds
£92.1-110.5k
+ Annual performance-related bonus + Share schemes including free shares
More information about location
2+ days a week in office
Retail and commercial bank
Be an early applicant
Retail and commercial bank
1001+ employees
Be an early applicant
£92.1-110.5k
+ Annual performance-related bonus + Share schemes including free shares
More information about location
2+ days a week in office
1001+ employees
Company mission
To support families and businesses, helping them to take the next step, whatever that may be.
Role
Who you are
- We believe that people don't always fit neatly into roles, and we value everyone's individual skills, experience, and knowledge — it's what makes you unique!
- Proven track record of producing data driven insight across a complex landscape that leads to realisation of benefits and improvements for our customers and our business
- Strong leadership skills, using empathy, clarity and challenge to support your team to be their best
- Exposure to Google Cloud Platform
- Excellent analytical, visualisation, and interpretative skills
- Experience of SQL, BigQuery or Python in real world business application
- Experience with applying Data Analytics techniques within a commercial/industrial context
- A growth mindset and a willingness to learn new skills
Desirable
- Experience of using Tableau or PowerBI to present data
- Knowledge of economic crime processes and controls
- Clear and effective communication to convey complex data insights to diverse audiences
- Strong interpersonal skills to collaborate effectively with colleagues across the business
What the job involves
- A fantastic opportunity has arisen for a Lead Analytics Manager to deliver influential insight and advice through leading a team of analytical and research professionals
- This exciting new role is to set-up and lead the BI&A Chapter team for the Resolving Economic Crime lab which aims to build the capability for effective, empathetic and efficient Economic Crime interactions across the Group. Key focus areas are building mobile first customer journeys, increasing automation and AI enabled colleague tools
- In the Economic Crime Prevention (ECP) Platform, our mission is to reduce harm to our communities by enhancing the Group's capability to prevent, detect and respond to economic crime. The Platform sits within Consumer Relationships and plays a critical role in providing services across the whole Group
- You will be leading a team of Business Insights and Analytics colleagues in the Economic Crime Prevention Platform to support the fight against Fraud and Financial crime
- Focussing on the area of resolving economic crime, you will define the data strategy and support your colleagues to deliver this through a portfolio of initiatives and by providing data led insight to enduring product teams
- You'll identify and evaluate complex expertise-led solutions against a range of criteria to find the ones that best meet business needs
- You’ll be responsible for leading analytics to drive improvements across the resolving economic crime arena by identifying any opportunities to obtain additional data and by evaluating the benefits of any changes
- You’ll identify innovative solutions to support the monitoring of our economic crime resolution controls, through reporting, dashboards and automation, and use these to help define strategic improvements in loss prevention and customer experience
- You'll work with stakeholders across the group to identify requirements and opportunities to enhance our economic crime resolution processes and controls that help Britain, rather than fraudsters, prosper
Application process
- End Date: 22-23 November 2024
Salary benchmarks
Our take
Lloyds Bank, part of Lloyds Banking Group, began operations back in 1765 and is nowadays one of the UK’s leading retail and commercial banks. As with many leading banks, the company has dealt with its share of controversy – including for its handling of PPI complaints in 2015, and the 2009 European Commission ruling that forced it to part ways with TSB – but it has nonetheless stood the test of time and worked to build back its public reputation in the wake of these setbacks.
Of the company’s 26 million customers, over 18 million of them are online, making it the largest UK digital bank. As part of its ongoing digital transformation, the company is seeking to put the cloud at the front of its services and systems, and has cited intentions to invest heavily in overhauling its current technology infrastructure. All this seeks to serve the modern banking customer, and to compete with the fast-increasing number of alternative banking options appearing on the market.
Recently, Lloyds Bank has shown great interest in facilitating innovation in the industry, joining as a partner on FinTech Action Labs (a FinTech accelerator programme) to bring its industry expertise to early-stage FinTechs. As well as investment in digital transformation and AI, the company is enhancing its wealth product and corporate banking offerings, as well as expanding its partnerships with digital banking companies.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Flex cash: This is 4% of your basic salary and can be used to spend on the benefits of your choice, or you can choose to take it as a cash top up in your monthly salary.
- A generous holiday allowance: You’ll be eligible for a minimum of 22 days holiday (excluding bank holidays), rising to 30 days based on length of service and grade.
- A flexible way of working: Whether you want flexibility over your location or when you log on, together we can create an approach that works for you and for the business.
- Family leave: Up to 63 weeks of maternity or adoption leave. Statutory maternity or adoption pay is available for 39 weeks, and 20 weeks will be enhanced to the equivalent of full pay. Partners can have six weeks of fully paid paternity leave.
- Health insurance: Our company funded Private Medical Benefit provides all colleagues with access to good quality medical care, including accommodation, nursing care and specialist advice.
- Colleague Offers: Get discounts on everything from electrical items to cinema tickets and weekly food shopping. You can share this benefit with up to ten family members or friends.
- Financial products: Take advantage of our great financial products, some at a discounted rate, including current accounts, home and car insurance and loans.
- Share plans: Participate in Sharematch and receive matching shares of up to £45 a month from the company, and you can choose to participate in Sharesave, our combined savings and share option plan.
- Pension: We offer a generous pension plan, with all joiners being automatically enrolled in our 'Your Tomorrow' scheme. You can decide how much you save and get a say in where your contributions are invested.
Company values
- We trust each other to achieve more together. We listen to, and are honest with, each other. We take things on, see them through, and give others the space and support to do the same.
- We put people first, and empower our colleagues to go the extra mile for our customers and communities. We treat everyone as individuals, and we don’t put processes ahead of real people’s needs.
- We embrace our differences to value everyone. We seek out diverse perspectives in order to learn about people’s different and changing needs, and to see how we can best support these.
- We’re bold and take action to drive the best outcomes for our customers. We champion ideas that move us forward, and we innovate for better results. We challenge things that aren’t right and make it our job to change them.
Company HQ
City of London, London, UK
Articles
Leadership
Charlie Nunn
(Group Chief Executive, not founder)Spent nine years at HSBC, including as Group Head of Wealth Management and Digital, and as CEO of Wealth and Personal Banking.
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