Senior Workplace Experience Lead, Metropolis
$85-110k
4+ days a week in office
Autonomous commerce platform for urban mobility
Job no longer available
Autonomous commerce platform for urban mobility
1001+ employees
Job no longer available
$85-110k
4+ days a week in office
1001+ employees
Company mission
To disrupt traditional city infrastructure to empower the future of urban mobility.
Role
Who you are
- If you're someone who loves making a workplace feel alive, thrives on multi-tasking, and takes ownership of every detail from vendor management to events, this is your chance to shape the return-to-office experience that people talk about
- 4+ years in workplace experience, facilities, or office operations in a fast-paced environment
- A creative thinker with a problem-solving mindset who thrives on autonomy
- Strong organizational and multi-tasking skills; ability to juggle priorities with calm and clarity
- An enthusiastic, magnetic presence who brings others along with their energy
- Proactive and self-driven—you don’t wait to be told what to fix or improve
- Experience managing vendors, budgets, and simultaneous projects
- Familiarity with Google Workspace and project management tools
- Experience executing culture initiatives within a startup or high-growth company
- Demonstrated success with return-to-office engagement or office-first transitions
- Proven ability to report on workplace engagement and usage trends
What the job involves
- Metropolis is seeking a passionate and proactive Senior Workplace Experience Lead to bring energy, creativity, and structure to our New York City HQ
- This role blends the strategic with the hands-on, managing day-to-day office operations while also owning the employee experience in ways that inspire connection, culture, and collaboration
- Oversee daily operations and the onsite experience, including managing inventory systems for catering, shipping, and office supplies to ensure a highly functional and productive workspace
- Manage annual operating and capital budgets, meticulously tracking financial variances and optimizing expenses to drive cost efficiency
- Lead relationships with service providers, building management, and cross-functional HQ locations to ensure seamless performance and continuous operational improvement
- Manage end-to-end office real estate projects, including lease transitions, the decommissioning of existing locations, and coordinating build-outs with vendors to ensure "Day 1" operational readiness for new spaces
- Establish department policies, procedures, and site standards by conducting regular condition audits, resolving identified deficiencies, and ensuring full compliance with local regulations and company best practices
- Oversee daily onsite operations and workplace service delivery, prioritizing and resolving issues via the local ticketing platform to maintain a seamless employee experience
- Execute end-to-end food and beverage programs, which includes weekly planning and ad hoc catering, maintaining a robust inventory of snacks and kitchen essentials, and implementing eco-friendly waste-reduction practices
- Strategically manage the food and beverage budget, balancing high-quality employee perks with cost-effective purchasing and sustainable sourcing strategies
- Design and execute high-impact office experiences and major events, including leadership offsites, holiday parties, team celebrations, and new hire onboarding to energize the team and ensure a remarkable employee experience
- Drive continuous improvement for workplace initiatives by gathering and analyzing participant feedback to assess the impact of events and optimize future programming
Our take
Driven by computer vision and AI technology, Metropolis offers a seamless parking and checkout experience by turning cars into wallets. This eliminates the need for physical tickets and pay machines, allowing property owners to maximise the financial performance of their parking assets and offer a modern service to customers.
Metropolis aims to revolutionise parking by integrating future mobility solutions, such as autonomous vehicle deployment, charging stations, and eVTOL infrastructure. Its approach includes dynamic pricing to optimise revenue during demand surges.
The company has expanded rapidly following several fundraising rounds and some lucrative partnerships. Its acquisition of SP Plus Corporation helped to position Metropolis as a leader in AI infrastructure for parking and mobility, and its now grown to be worth $5 billion.
Steph
Company Specialist at Welcome to the Jungle
Insights
7% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Nov 2025
$500m
SERIES D
Oct 2023
$1.1bn
SERIES C
Total funding: $1.8bn
Company benefits
- Equity options - We offer ownership opportunities through stock options
- Wellness benefits - A wellness program designed to support a variety of needs
- Health insurance - We subsidise high-quality health insurance coverage for full-time and hourly employees
- We subsidize high-quality health insurance coverage for full-time and hourly employees
- 401(k) match - Plan for your future with a 4% company match
- Parental leave - Receive support prior to, during leave, and as you transition back to work
- Time off - Unlimited PTO for salaried employees, and a generous PTO package for our hourly employees
- Paid holidays - We observe major holidays with company-wide closures, and double hourly rates for those who work
- Hybrid environment - Magic happens face to face, but we support a flexible working model
Company HQ
Downtown, Santa Monica, CA
Leadership
Alexander Israel
(CEO & Co-Founder)Former Vice President & General Manager at INRIX. Co-founder and former COO at ParkMe. BA in Business & Economics at University of Puget Sound.
Travis Kell
(CSO & Co-Founder)Former Senior Vice President at Winton Group. Previously Director of Hedge Fund Solutions at BlackRock. BA in Business at University of Puget Sound.
Courtney Fukuda
(Chief Integration Officer & Co-Founder)Formerly hedge fund solutions group at BlackRock. Managed senior relationships with sovereign wealth fund, central banks and other major institutional investors. BA in Economics at Yale University.
Peter Fisher
(CCO & Co-Founder)Formerly growth equity Investor at Transamerica Investment Management, BA in Political Science at Boston College.
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