Staff Cloud Engineer, Pindrop
+ Equity
Security, identity & intelligence software solutions
Be an early applicant
Security, identity & intelligence software solutions
201-500 employees
Be an early applicant
+ Equity
201-500 employees
Company mission
Pindrop's mission is to provide real-time security, identity, and trust on every voice interaction.
Role
Who you are
- You have the ability to understand software and cloud platforms from the ground up, become a subject matter expert on it, and have the ability to troubleshoot, configure, and repair the platform and share your findings
- You make relevant, specific, and high value recommendations to the design or implementation of a platform. This includes categories such as automation, features, security, manageability, etc
- You are self motivated and work with minimal supervision
- You see a problem, own it, solve it
- You have a passion for technology and are constantly researching new/emerging solutions
- You are not afraid to dig into technology you’ve never used before
- You take accountability, do the things you say you’ll do, under-promise and over-deliver
- You are optimistic and believe that you can make a problem into a solution
- You are resourceful, excited to uncover innovative solutions and teach yourself something new when needed
- Understanding of cloud services offered by the chosen platform, including compute, storage, databases, networking, and security
- Understanding of cloud networking concepts, including VPCs, subnets, security groups, and load balancers
- Knowledge of cloud security best practices, identity and access management (IAM), and security groups
- Experience in Docker , container orchestration technologies like Kubernetes, GKE, or AWS ECS/EKS
- Proficiency in monitoring tools like Prometheus, AWS CloudWatch or Azure Monitor
- Experience with log management systems like ELK Stack , CloudWatch Logs, GCP Logging
- Experience with Chef/Ansible, Bash, and python scripting
- Extensive Expertise in building infrastructure as code and automating provisioning processes using tools like CloudFormation or Terraform
- Knowledge of some or all of our toolset: Github Actions , Grafana, Jenkins, JFrog
- Telephony infrastructure experience is a plus
- Working experience in Istio is a plus
- Six (6) years of work experience with:Maintaining Infrastructure, firewalls, load balancers, servers, monitoring systems, and private cloud systems
What the job involves
- Configuring and managing cloud-native networking services provided by cloud providers, such as AWS VPC, Google VPC, or Azure Virtual Network
- Designing network topologies and architectures to meet the organization’s requirements for scalability, performance, and security
- Implementing cloud network security best practices, including network segmentation, access control, and encryption
- Designing and implementing redundancy and failover mechanisms to ensure high availability in the cloud
- Configure and troubleshoot Application and Network Load balancers
- Use scripting tools like Python, Ansible, and Bash to automate daily tasks
- Manage and maintain different types of servers, Linux with distros like amazonlinux, centos etc
- Part of On-call rotation with occasional night/weekend work required
- Within 30 days you’ll
- Be introduced to your team, colleagues, added to any standing meetings such as 1:1’s, standups, weekly touchpoints
- Be onboarded, accounts created, access verified
- Begin getting familiar with our different products, services, workflows, deployments, and environments
- Participate in On-call rotation in shadow mode
- Within 60 days you’ll
- Participate in On-call rotation and able to 80% of alert and incident first level response
- Understand expectations for the team, and be able to start planning for development and contributing to projects
- Begin documenting our core infrastructure in Lucid Charts
- Part of infrastructure project initiative
- Within 90 days you’ll
- Provide analysis of core routing between networks with suggested changes
- Lead one of the project initiatives as primary
- Identify additional area of improvement in our network stack
Our take
The global fraud detection and prevention market size is expected to grow to $141.75 billion by 2028. There has been increasing investment from key players to develop secure fraud solutions across industries such as BFSI, manufacturing, healthcare and others.
Pindrop is propelling enterprises and consumers toward a voice-driven future by unlocking the value of voice interactions. Interacting with a financial institution, a digital assistant, a video chat, or a smart device can provide access to our unique identities, and open new capabilities in security and intelligence evoked solely from a voice.
Pindrop is a big player in fraud detection and voice authentication, currently delivering voice solutions to 8 of the top 10 banks in the world. Their competitors include iovation, ID Experts, ZIMPERIUM and Telsis Limited.
A 2023 partnership with NTT Data has expanded Pindrop's presence in Japan, capitalising on NTT's knowledge of the Japanese market.
Steph
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
Company
Funding (last 2 of 7 rounds)
Apr 2024
$4.3m
LATE VC
Dec 2018
$90m
SERIES D
Total funding: $302.9m
Company benefits
- Paid Parental Leave
- Company holidays
- Unlimited paid time off
- Remote-first culture - including monthly work from home stipends
- Annual professional development and learning budget
- Pick your own Apple MacBook Pro
- Pension scheme
- Medical insurance/Private Health care
- Life Insurance and Critical Illness Insurance
- Flex schedules
- Best in class tools and tech stack
- Fun activities to celebrate our accomplishments as a team
Company values
- Act with Deliberate urgency
- Create Evangelical customers
- Passionate about the fight
- Playing for the Team
- Make Hard easy
Company HQ
Home Park, Atlanta, GA
Articles
Leadership
Software engineering experience at multiple companies, including Google and IBM.
Paul Judge
(Executive Chairman)Also co-founder of Purewire, Inc, Luma, and TechSquare Labs.
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