Principal Engineer, Xero
Site Reliability
$200-250k
Office located in San Mateo, CA
Cloud-based accounting software
Be an early applicant
Cloud-based accounting software
1001+ employees
Be an early applicant
$200-250k
Office located in San Mateo, CA
1001+ employees
Company mission
To make life better for people in small business, their advisors, and communities around the world.
Role
Who you are
- Software engineering and platform engineering background preferred over an infrastructure/system admin background
- Strong product engineering and delivery experience, over more enablement based experience
- Strong opinions held loosely, willingness to discuss and debate ideas
What the job involves
- Experience with designing, developing and operating distributed systems and large scale software systems
- Experience working in a tech or product company with comparable or greater scale and complexity
- Strong experience delivering technical initiatives in an operational, site reliability or platform engineering capacity
- Demonstrated experience in reliability concepts like observability, capacity management, autoscaling, deployment and release safety, software strategies for reliability, fault tolerance and graceful failure
- Experience working in environments with more advanced security and networksApplying systems thinking and systems engineering to the engineering environment
- Strong experience in logging, monitoring and observability of distributed systems, including troubleshooting and service level objectives
- Leading incident management and response, including critical, complex and high severity incidentsPost incident reviews, incident analysis and learning from incidents
- Experience with the implementation and support of SaaS developer tooling commonly used for observability and incident management such as New Relic, Sumo Logic and Pager Duty
- Experience with criticality tiering, service ownership and chaos engineering ideal but not essentialStrong business acumen and stakeholder management capabilities to support Global reliability responsibility requires focus across Xero
- Ability to solve cross-organisation engineering challenges including using influence rather than authority to enact change
Our take
For a long time, high-quality financial services have been reserved for large-scale businesses. Xero solves this problem by giving small businesses, accountants, and bookkeepers access to best-in-class finance and accounting solutions.
Xero is one of the largest companies of its kind, with its promise to save time and effort for small business owners - who often don’t have in-house accounting teams - capturing interest and allowing the company to scale. It has a strong rival in Intuit QuickBooks, which offers similar services, but competes by being most effective for growing startups, and having an incredibly simple user experience.
A series of acquisitions and partnerships, including the purchase of Instafile in 2018, have consolidated Xero’s market share. The company continues to add new integrations, such as with Vehocheck Workshop Manager, and the 2023 launched Beautiful Business Fund that will help small businesses accelerate growth.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Top-spec MacBook or HP Z-book
- Employee Share Plan (own a part of Xero!)
- 23 days holiday plus Bank Holidays (plus an extra 3 days over the Christmas period!)
- 10 days Wellbeing Leave (for sickness, emergencies and taking a mental health break)
- Company Pension Scheme (matched contributions up to 4.5%)
- A range of wellbeing initiatives
- Remote and Flexible Working
Company values
- Human - Xeros are authentic, inclusive and really care. We’re kind and assume the best intent. We’re inclusive, approachable and show empathy. We’re willing to be vulnerable, sharing our fears, failures and learnings.
- Ownership - Xeros deliver on commitments. We do what we say we’ll do. We own our mistakes and take positive action. We move fast to get the right things done.
- Challenge - Xeros are curious. We think and dream big. We welcome challenging conversations and do it with respect. We lead and embrace change, seeking new and better ways.
- Beautiful - Xeros create experiences people love, and that inspire and delight. We do high-quality work and go the extra mile.
- Team - Xeros are great team players. We champion Xero’s purpose and priorities. We work together to do what’s best for Xero and our customers. We appreciate and celebrate each other and our successes.
Company HQ
Te Aro, Wellington, Wellington
Articles
Leadership
Rod Drury
(Founder)Previously Consultant at EY, Founder of Glazier System. Was CEO of AfterMail and Director at TradeMe. Also founded Pacific Fibre and was Director at NZX.
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