Senior Manager of Benefits, Marqeta
$151.3-222.5k
Salary dependent on candidates location
Modern payment & card issuing solutions
Be an early applicant
Modern payment & card issuing solutions
1001+ employees
Be an early applicant
$151.3-222.5k
Salary dependent on candidates location
1001+ employees
Company mission
To be the global standard for modern card issuing, empowering builders to bring the most innovative products to the world.
Role
Who you are
- 8+ years of progressive US benefits experience, including program strategy and design—not solely administration
- 3+ years leading a benefits function, managing benefits staff, and/or directing work through brokers and vendors
- Demonstrated ownership of complete benefits renewal cycles, including renewal strategy, broker/vendor negotiation, open enrollment execution, and post-enrollment reconciliation
- Deep expertise across health & welfare programs and benefits compliance (ERISA, ACA, COBRA, HIPAA, NDT, 5500s), with the ability to own governance
- Experience at scaling technology companies, with a proven ability to thrive amid organizational growth, workforce expansion, and the ambiguity of dynamic environments
- Experience supporting benefits integration for mergers, acquisitions, or divestitures
- Some experience with international/global benefits administration
- Workday Benefits experience
- Advanced Google Sheets expertise, with the ability to create, organize, and manipulate large, complex data sets—or the same in Excel with a willingness to work predominantly in Google Sheets
- Strong executive communication, influence, and stakeholder management skills, effective across all levels of the organization
- Strategic thinker who is also willing to be hands-on; comfortable moving between big-picture program ownership and detailed execution
- Detail-oriented with a high degree of accuracy, strong time management, and the ability to manage multiple priorities to completion in a fast-paced environment
- Exceptional results orientation, personal initiative, and sound judgment in balancing excellence with urgency
- Collaborative, customer-centric team player with a bias toward doing what's best for the business and its employees
What the job involves
- As Marqeta's Senior Manager, Benefits, you will own the strategy, design, and operational excellence of our US and global benefits programs.
- You'll be the most senior benefits leader in the organization—setting the vision for how Marqeta invests in employee wellbeing, leading a lean benefits function, and partnering with People, Payroll, Finance, and Legal to deliver a high-impact program that scales with us.
- You'll balance strategic program ownership with hands-on execution, acting as a trusted advisor to leadership, a champion for employees, and a driver of innovation as we continue to grow
- This is a player-coach role: you'll shape where the program is going while staying close enough to the details to ensure flawless execution
- We work Flexible First. This role can be performed remotely within the United States or from our Oakland, CA office. We'd love for you to join us!
- Own the strategy, design, and roadmap for Marqeta's US and global benefits programs, ensuring they remain competitive, cost-effective, and aligned to our Total Rewards philosophy
- Evaluate program performance and market trends, and recommend plan design changes, new offerings, and cost-management strategies to leadership
- Define and track program metrics (cost, utilization, participation, employee satisfaction) and use data to inform decisions and demonstrate impact
- Partner with Finance on benefits budgeting, forecasting, and cost modeling
- Serve as the senior subject-matter expert and trusted advisor to People leadership and cross-functional stakeholders
- Lead and develop the benefits function, mentoring team members and/or managing work delivered through brokers and vendors
- Build strong cross-functional partnerships with People Partners, Payroll, Finance, Legal, and Talent teams to develop, implement, and communicate benefits policies and procedures
- Represent benefits in leadership discussions, translating complex program and compliance topics into clear guidance and recommendations
- Set standards for process excellence and continuously improve how the function operates as headcount and complexity grow
- Own vendor strategy and relationships end to end, including selection, RFPs, negotiations, contracts, and renewals
- Manage broker and vendor performance against service level agreements (SLAs), and hold partners accountable to quality and service standards
- Oversee weekly vendor file feeds/integrations and troubleshoot issues, ensuring data accuracy across systems
- Own the processing, auditing, and reconciliation of benefits-related invoices, and ensure spend aligns to budget
- Oversee the accuracy and integrity of all benefits records and transactions in Workday
- Ensure benefits enrollments reconcile to payroll deductions, including spending accounts, and drive resolution of discrepancies
- Lead operational projects such as enrollment audits, system and process implementations, and communication campaigns
- Establish and maintain scalable processes, controls, and documentation for benefits operations
- Lead benefits integration for mergers, acquisitions, or divestitures
- Identify and escalate process, data, or employee-impact gaps, and drive them to resolution
- Own the overall employee benefits experience, from onboarding through life events, and set the bar for responsive, high-quality service
- Oversee resolution of complex escalations, acting as the senior point of contact between employees and benefit providers
- Ensure timely handling of Workday Help tickets and benefits inbox inquiries, and evolve support processes as the population grows
- Design and deliver clear, engaging benefits communications and education
- Own and drive a successful annual Open Enrollment, including strategy, planning, communications, system testing, and post-enrollment reconciliation
- Plan and execute wellness events and wellbeing initiatives throughout the year
- Own compliance and governance for all benefit plans and programs, ensuring adherence to federal, state, and local regulations (e.g., ERISA, ACA, COBRA, HIPAA, NDT, 5500s)
- Oversee Health & Welfare compliance, including 5500 filings, Plan Documents/SPDs/SMMs, SBCs, welfare plan non-discrimination testing, and state reporting requirements
- Monitor changes in benefits legislation, assess organizational impact, and advise leadership on necessary adjustments
Application process
- Application Submission
- Recruiter video call
- Hiring manager video call
- Virtual “Onsite” consisting of 5-6, 45 min calls
- Offer!
Our take
Marqeta processes payments quickly, offering businesses a more straightforward way to take customer payments with its physical and virtual card solutions. The company has a string of major companies utilizing its flexible and scalable platform, including Uber, Doordash and Square.
The company is rapidly expanding in Europe, with strong growth in processing volumes and new partnerships, including major collaborations with firms like Trade Republic. It also partnered with Visa and Affirm to introduce the Visa Flexible Credential, allowing users to access multiple payment methods on one card.
With a focus on global growth and delivering innovative financial services, Marqeta is targeting new verticals and supporting underbanked businesses. With this aim, the company is on its way to deepening its impact in the fintech space and driving further innovation in payments.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 9 rounds)
May 2020
$150m
LATE VC
May 2019
$250m
SERIES E
Total funding: $542.5m
Company benefits
- Praise: We believe in generously recognizing each other’s talents and contributions, and sharing the goodness we see
- Health and wellness: We cover your premiums for health, dental, and vision. Plus, your pet gets his/her/its own insurance, on us
- Flexible time off: We take time to relax and recharge when needed. We have unlimited time off for most employees and encourage an average of 5 weeks per year
- Marqeta paid family leave: We support all families. We offer 12 weeks of paid leave for all new parents and up to 20 for birthing parents. We also offer 4 weeks of caregiving leave
- 401k match: We invest in your future. We’ll match 50% of your contribution and up to 6% of your salary
- Meaningful equity: As owners of the company, we’re all in this together. Full-time employees will receive equity in Marqeta
- Giving back: We recognize we’re part of a larger community and encourage employees to donate their time and expertise to organizations they support
- Monthly stipend: You’ll get an additional monthly stipend on your paycheck to help fund your daily commute, cell phone, and/or internet connectivity
- Stock discount: The Employee Stock Purchase Program allows employees to buy discounted company stock
Company HQ
Northgate - Waverly, Oakland, CA
Leadership
Jason Gardner
(Founder & Board Member)Having studied at Arizona State University, worked in Management for Benettar Marble & Granite, NetManage and Gartner Group. Then founded PropertyBridge and spent 2 years at MoneyGram before founding Marqeta as CEO in 2010.
Mike Milotich
(CEO)Spent a decade at VISA, ultimately serving as SVP (Head of Corporate Finance and Investor Relations). Was also Commercial Analytics Lead for PayPal and a Senior Financial Analyst at Barclays Global Investors.
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