Executive Assistant, Marshmallow
Plus bonus
3 days a week in office (Old Street)
Accessible, tech-enabled insurance for those who step outside the norm
Be an early applicant
Accessible, tech-enabled insurance for those who step outside the norm
501-1000 employees
Be an early applicant
Plus bonus
3 days a week in office (Old Street)
501-1000 employees
Company mission
To back those who find themselves on a different path, either by choice or by circumstance, helping the exceptions to the rules that others aren’t interested in serving.
Role
Who you are
- A seasoned professional with extensive experience in executive-level diary management, prioritisation, and communication
- Adaptable and resourceful, thriving in a fast-paced, high-pressure environment with a proactive approach to problem-solving
- A trusted partner with exceptional organisational skills and a strong eye for detail, particularly in handling sensitive and confidential matters
- Positive and approachable, with a warm and professional demeanour that inspires confidence and collaboration
- Discreet and dependable, capable of managing high-level information with integrity and tact
- Previous experience as an Executive Assistant. You will have experience in coordinating multiple administrative tasks involving C-Suite support
- Expertise managing board meeting logistics, from agenda preparation to minute-taking and action-tracking
- Strong interpersonal skills to engage effectively with stakeholders at all levels, including senior executives and board members
- Ability to work sensitively and challenge stakeholders when necessary
- An excellent communicator who is fluent in written and spoken English
- Someone highly coordinated who knows how to get things done and thrives in a busy environment where no two days are the same
- Knowledge of G-Suite and working experience with Macs
- To meet our regulatory obligations as an FCA-authorised financial services company, we need to do some background checks on all new hires. That means carrying out a DBS check and making sure you don't have any live criminal proceedings
What the job involves
- We’re looking for an Executive Assistant to support three members of our C-Suite by aiding in scheduling, planning events and keeping everything running smoothly
- Reporting directly to one of the C-Suite executives, you will also be key in coordinating board-level operations and meetings
- Diary and Schedule Management: Take full ownership of complex and dynamic calendars, acting as a gatekeeper to prioritise and streamline scheduling demands
- Email and Communication Support: Manage executive email inboxes, flag critical items and ensure timely follow-ups and responses
- Board Meeting Coordination: Prepare and distribute agendas, board packs, and supporting documents ahead of meetings. Attend board meetings to take precise minutes, document key decisions, track action items, circulate meeting minutes, and ensure follow-up actions are completed within agreed-upon timelines
- Event and Meeting Planning: Organise logistics for onsite and offsite meetings, including catering, travel arrangements, and venue setup for regular team-wide and executive events
- Travel and Expense Administration: Manage national and international travel arrangements and ensure accurate and timely processing of expenses
- Document Preparation: Create, format, and edit high-quality documents, reports, and presentation decks tailored for executive and board-level audiences
Application process
- Initial call with Sophie Tucker, our Talent Acquisition Specialist (15-20 mins)
- A short video/written task completed via our video interviewing platform - Willo
- Technical interview with Rhiannon Padmore, EA to CEOs, where you will discuss your technical experience in more detail (45 mins)
- A culture interview to check that your work style fits our processes and values with one of our C-Suite Executives (60 mins)
- We’ll let you know if you’re invited to an interview or not. But, as a small team with a lot of applications to consider, we can’t give personal feedback on each application
Salary benchmarks
Our take
For many ordinary people, insurance can be inaccessibly expensive. Marshmallow solves this problem by using data and technology to offer fairer coverage for car and van owners.
Car insurers generally quotes drivers according to population data, and many drivers are overcharged due to age and demographic. By leveraging data and proprietary technology, Marshmallow can offer more accurate and personalised quotes delivered in minutes, meaning lower fees for drivers. Naturally, this approach has proven popular, with Marshmallow garnering impressive reviews and accolades since it first launched.
The insurtech space is becoming increasingly competitive, and more and more tech companies are moving into the car insurance space, so the company is currently looking to expand into other insurance areas. Marshmallow’s unicorn status is a clear indicator of the company’s ongoing success and scalability, and will help to facilitate this diversification.
For now, the company is focused on helping those outside the norm, such as those who have uprooted their lives and moved to the UK. But in the future, it hopes to expand to any group of people who are unfairly marginalised and whose problems Marshmallow is uniquely positioned to solve.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
50% female employees
27% employee growth in 12 months
Company
Employee endorsements
Open and honest communication
"At Marshmallow information is 'over-shared' and this starts from the CEOs and continues through the organisation. People across the business are..."
Funding (last 2 of 4 rounds)
Sep 2021
$83m
SERIES B
Nov 2020
$30m
SERIES A
Total funding: $118.2m
Company benefits
- Flexible working - Manage your own time and choose where to work from (in the office, at home, or a little bit of both). Just make sure your team is happy too.
- Ben benefits - Get your hands on your flexible benefits budget with the Ben Mastercard and spend it wherever you want.
- Competitive bonus scheme - designed to reward and recognise high performance 🌟
- Private healthcare - We want to support everyone’s wellbeing at Marshmallow, which is why we offer private healthcare insurance with Vitality.
- Cycle to work scheme - We’re registered under the Cycle-to-Work scheme, so you can buy a new bike tax-free. Lycra shorts optional.
- Mental wellbeing - We have partnered with Oliva to offer mental health support and make therapy sessions more accessible.
- Learning and training - Personal budgets for books and training courses to help you grow in your role. Weekly book clubs and learning sessions. Plus 2 days a year - on us! - to further your skillset.
- Company socials - We give all of our teams monthly budgets to get to know each other better outside of work. Plus we have company-wide socials every two weeks, themed parties, and more.
Company values
- We have a bias for action - We carry urgency into our every day, knowing that only by making daily progress can we drive long-term growth
- We are challenging and honest - We optimise for truth and progress, which requires us to never shy away from difficult conversations with each other
- We take ownership - We take on challenges, and put our hands up when things go wrong
- We are selfless - We work hard, together and without ego
- We are bold - To serve our customers best, we experiment relentlessly, make tough decisions and go where others won’t
- We simplify for success- We don’t overcomplicate or try to be too clever. Less is more
Company HQ
Old Street, London, UK
Articles
Leadership
Oliver Kent-Braham
(Co-CEO)Previously worked in Growth & Partnerships at Yoti and Leveraged Finance at Investec. Previously founded Reel Money.
David Goaté
(Chief Architect)Previously Software Architect at Yoti, also worked as a software engineer at Homeseller, Cognitran and IG.
Alexander Kent-Braham
(Co-CEO)Previously worked in Product at Yoti. Also co-founded Reel Money and was an Analyst at hedge fund QCM.
People progressing
Joined as Software Engineer, being promoted to Technical Team Lead after 10 months.
Diversity, Equity & Inclusion at Marshmallow
- To solve big problems, we need exceptional people from all walks of life. We're creating a culture where everyone feels empowered to bring their unique perspectives and boldest ideas to the table. Belonging - As a community, we foster an environment where everyone feels supported and safe to bring their authentic self to work. Recognition - We recognise and celebrate the differences in our experiences, understanding that our unique contributions help us collectively deliver our best work. Influence - We’re empowered to share our voice and have influence. We value diversity of thought, knowing we are better through our collective perspectives and experiences.
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