Senior Site Reliability Engineer, Fetch
+ Equity
Mobile shopping and rewards platform
Job no longer available
Mobile shopping and rewards platform
1001+ employees
Job no longer available
+ Equity
1001+ employees
Company mission
To empower consumers to live rewarded and help brands create lifelong customers through the power of Fetch Points.
Role
Who you are
- 1+ year(s) of experience in a software development-oriented role (e.g. Software Engineer, DevOps Engineer, Site Reliability Engineer)
- Experience with one or more high-level programming languages (e.g. Java, Python, Go, C/C++)
- Experience with cloud infrastructure (AWS strongly preferred)
- Experience with containerization technologies (Docker, Kubernetes preferred)
- Experience building CI/CD pipelines
- Experience with Unix/Linux operating system internals and networking
- Experience with analyzing and troubleshooting systems
- Experience monitoring and supporting microservice architectures
- Bachelor's or higher degree in Computer Science, related technical field, or equivalent practical experience
Desirable
- Experience designing, analyzing, and troubleshooting distributed systems
- Experience designing and developing software oriented towards systems or infrastructure automation
- Experience implementing observability stack in an AWS multi-account environment
- Experience with the technical interview process for evaluating and hiring of candidates
- Experience with growing and mentoring other engineers in a team setting
- Ability to debug/optimize code and automate routine tasks
- Systematic problem-solving approach, coupled with effective communication skills and a sense of ownership and drive
What the job involves
- The Site Reliability Engineering (SRE) team combines software and systems engineering to build and run distributed, fault-tolerant systems at scale
- SREs ensure that Fetch’s services — both our externally visible and internally critical systems — have reliability and uptime appropriate to our users’ needs
- In addition, we keep an ever watchful eye on system capacity and performance
- We’re proud to be our engineers’ engineers, and much of our software development focuses on optimizing existing systems, building infrastructure, and eliminating work through automation
- Fetch’s culture of diversity, intellectual curiosity, problem solving, and openness is key to our success
- Our organization brings together people with a wide variety of backgrounds, experiences, and perspectives
- We encourage them to collaborate, think big, and take risks in a blame-free environment
- We promote self-direction to work on meaningful projects, while we also strive to create an environment that provides the support and mentorship needed to learn and grow
- Engage in and improve the whole lifecycle of services - from inception and design, through deployment, operation, and refinement
- Support services before they go live through activities such as system design consulting, developing software platforms and frameworks, capacity planning, and readiness reviews
- Maintain services once they are live by measuring and monitoring availability, latency, and overall system health
- Scale systems sustainably through mechanisms like automation, and evolve systems by pushing for changes that improve reliability and velocity
- Practice sustainable incident response and blameless postmortems by participating in the on-call rotation
- Build and support AWS multi-account and multi-region infrastructure using a mix of managed services (e.g. S3, Lambda, RDS, etc.) and containerized infrastructure (e.g. EKS, ECS)
- Grow the SRE team by mentoring engineers and participating in the hiring process
Our take
Leading mobile shopping and loyalty platform Fetch has seen explosive success in recent years. Its concept is simple: users receive spendable points in exchange for scans of their shopping receipts.
The app has tens of millions of daily active users with even more downloads, and has seen impressive growth, having now reached 'unicorn' status twice over. This should come as no surprise. Brand reinforcement is crucial to customer retention and acquisition - but it is harder than ever, with the fragmentation of choice on the market and the declining efficacy of marketing. So material loyalty benefits are likely to prove a crucial tool in creating and leveraging a strong customer base.
Whilst Fetch faces competition from similar receipt-scan rewards platforms like ReceiptPal and Ibotta, it grew into a profitable company in late 2023. And its using its most recent Morgan Stanley-backed funding to aggressively add brand partners at a competitive pace and onboard staff at a level that promises strong continued growth.
Steph
Company Specialist at Welcome to the Jungle
Insights
10% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Apr 2022
$120m
SERIES E
Mar 2021
$210m
SERIES D
Total funding: $456.6m
Company benefits
- Equity: Hop on the rocketship and have your own stake in Fetch's success with generous equity.
- 401k Match: Fetch matches 100% of the first 4% of your 401(k) contribution.
- People Benefits: Enjoy a competitive suite of ebenfits to promote health for you and your family,. Medical, Dental, and Vision insurance. Flexible Spending Accounts & Health Savings Account, with automatic employer HSA contributions per pay period. Family forming benefit with $10k lifetime stipend.
- Pet Benefits: We know your furry friends are family, too. Pet insurance is fully covered for your first pet.
- Continuing Education: Fetch provides $10,000+/year in education reimbursement support for job-related courses or programs.
- Flexible Paid Time Off: At Fetch, you'll plan your time off as you see fit with our flexible PTO policy. On top of our flexible PTO, Fetch observes 9 paid holidays as well as a year-end-week-long break.
- Robust Leave Policies: Fetch offers generous leave time for health and personal needs, including 20 weeks of parental leave for primary caregivers and 14 weeks for secondary caregivers + $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Experience our beautiful work spaces, or get things done from the comfort of your couch. Choose what's best for each day.
Leadership
Wes Schroll
(Co-Founder & CEO)Co-founded Fetch while an undergrad at UW-Madison and grew the company into the nation's No. 1 rewards app, connecting millions of consumers with their favorite brands.
Tyler Kennedy
(Co-Founder & SVP of Operations)Studied Business Administration at the University of Wisconsin-Madison. Founded his first company, Baker's Marine Services, a yacht detailing company, when they were only fourteen.
Salary benchmarks
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