Vice President of Partner and Customer Account Management, Huntress
$300-325k
OTE
Plus equity
Managed cyber security platform
Job no longer available
Managed cyber security platform
501-1000 employees
Job no longer available
$300-325k
OTE
Plus equity
501-1000 employees
Company mission
To shatter the barriers to enterprise-level security.
Role
Who you are
- 7+ years of experience leading account management teams, sales teams, or related fields, ideally focused on mid-market and below
- Strong knowledge of the cybersecurity industry is a plus
- Strong knowledge of the MSP space is a plus
- Experience with Salesforce or other similar CRM platforms
- Demonstrated ability to develop and execute effective and efficient partner growth strategies
What the job involves
- Reports to: Chief Revenue Officer
- Huntress is looking for a Vice President of Partner and Customer Account Management to lead a team focused on driving Annual Recurring Revenue growth through cross-selling of additional products and the expansion and retention of the installed products across our customer and partner base
- This role is responsible for managing and supporting an established team of leaders and individual contributors with a hands-on focus on net dollar retention through cross-selling and expansion of product usage, gross dollar retention, partner loyalty, and customer satisfaction
- The Account Management team is critical in expanding our relationships with customers and partners while helping them deliver industry-leading cybersecurity to their customers through the Huntress platform
- This role will work closely with revenue leadership and our marketing organization to ensure great communication and engagement with our installed base and to help our customers and partners meet their business objectives through expanded offerings, training, education, and empowerment
- Effectively manage and uplevel a team of leaders and quota-carrying individual contributors while fostering a collaborative and results-oriented environment
- Accurately forecast and track leading indicators to ensure consistent and predictable results that align with Huntress’s objectives and revenue goals
- Work with partners to be a trusted advisor, delivering solutions that increase customer satisfaction and grow partner adoption while delivering exceptional customer service
- Build, strengthen, and maintain strong relationships at multiple levels across all Huntress partners to drive increased visibility and grow partnerships
- Execute a customer and partner engagement process to ensure great communication with our existing customers and partners
- Success in this velocity motion will be measured by expansion and retention metrics, as well as the ability to drive activity and outcomes across a team of individual contributors
Our take
In a world of increasingly sophisticated cyberthreats, many organizations lack the resources and expertise to defend themselves effectively. Huntress has stepped in to address this gap, delivering robust cybersecurity solutions to protect a wide range of businesses and institutions across the US business landscape.
The company offers a managed security platform, which third party resellers leverage to protect their clients from attacks. Launched in 2015, Huntress has grown well over the years, attracting plenty of investment and expanding its headcount into the hundreds.
More recently, Huntress has turned its eye to acquisitions and new product launches, as well as major international expansion. A considerable influx of funding will support these initiatives, as well as allow the company to maintain sales momentum by expanding its go-to-market efforts.
Steph
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 6 rounds)
Jun 2024
$150m
SERIES D
May 2023
$60m
SERIES C
Total funding: $289.8m
Company benefits
- 100% Remote: We’ve been a remote team from day one – and we’ve got the tools, systems and processes to be successful outside of a corporate office or HQ.
- PTO & Other Leave: We offer 12 weeks of paid parental leave, along with vacation, sick time, bereavement leave, and floating holidays.
- Growth Opportunities: We’re committed to teammate development, both within and outside of Huntress – including education assistance programs like LifeLabs, hands-on training, coaching through BetterUp, and more.
- Stock Options: All full-time teammates receive stock options and benefit from the continued growth and success of the company.
- Digital Monthly Reimbursements: We offer a monthly digital reimbursement for your internet and phone – plus a new starter home office reimbursement.
- 401K Match: We offer a 5% contribution to your 401k – even if you’re not paying into it yourself.
- Health Benefits: Medical, dental, vision, life & disability insurance, pet insurance, and other benefits you’d expect from a company that cares about its team members.
Company HQ
Columbia, MD
Leadership
Kyle Hanslovan
(Co-Founder & CEO)Prior to co-founding Huntress in 2015, Kyle spent 9 years at the Air National Guard as a Cyber Warfare Operator.
Chris Bisnett
(Co-Founder & CTO)Chris is US Navy Veteran, serving for five years as a Vulnerability Analyst focused on the Department of Defense network. He then operated in a number of Senior Security Engineering roles after leaving the Navy.
John Ferrell
(Co-Founder)John spent 5 years as a Security Engineer and CNO Analyst over two spells at ManTech International, with 1 year as a Linux Systems Engineer at SPARTA in the interim. He was also a CNO Developer at StrategicIO before co-founding Huntress.
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