Senior Machine Learning Data Scientist, Extend

$150-180k

+ Stock in an early-stage startup growing quickly

SQL

AWS

TypeScript

Python

Tensorflow

Scikit-Learn

PyTorch

dbt

Mid and Senior level

Remote from US

Warranty and protection plan services

Be an early applicant

Warranty and protection plan services

201-500 employees

B2BAPIConsumer GoodseCommerce

Be an early applicant

$150-180k

+ Stock in an early-stage startup growing quickly

SQL

AWS

TypeScript

Python

Tensorflow

Scikit-Learn

PyTorch

dbt

Mid and Senior level

Remote from US

201-500 employees

B2BAPIConsumer GoodseCommerce

Company mission

To provide clients with a seamless product protection experience, helping benefit both merchants and customers.

Job

Company

Role

Who you are

3+ years of experience building and deploying production machine learning models
Previous experience building fraud detection or risk assessment tools is a strong plus
Solid understanding of fundamental machine learning and computer science concepts, software design best practices
Expertise with Python, including common ML/AI libraries such as Scikit-learn, Pytorch, or Tensorflow
Expertise with SQL; experience with dbt or graph databases is a plus
Familiarity with large language models (LLMs) and their applications in risk and fraud detection
Experience with AWS, cloud computing, and/or Typescript is a plus
Excellent communication and stakeholder management skills, with a track record of working cross-functionally to drive business impact
Attention to detail, intellectual curiosity, and a deep understanding of user behavior and fraud patterns
Empathy and humility

What the job involves

As a Machine Learning Data Scientist on Extend’s Risk & Fraud Machine Learning Team, you will develop and deploy cutting-edge machine learning models to detect and prevent fraud, enhance decision-making, and drive business value
You’ll work closely with product, engineering, and operations teams to build scalable, production-ready machine learning applications that support Extend’s post-purchase products, including product protection, shipping protection, and more
Develop and deploy machine learning models to prevent and detect fraud and abuse, leveraging structured and unstructured data sources
Own the end-to-end ML lifecycle, including data preprocessing, feature engineering, model training, evaluation, validation, and deployment
Monitor and maintain models in production to ensure performance and reliability over time
Collaborate with product and engineering teams to integrate machine learning models into production applications
Foster a culture of learning, experimentation, and collaboration within and across partner teams

Our take

Extend allows online and offline merchants to offer product warranties and protection plans at the point of sale. It aims to provide a comprehensive and centralised warranty system where before there was not one. Extend also provides customers themselves with a fast support experience, where 95% of claims are resolved in just 90 seconds.

Its API based platform is integrated into the likes of Shopify, Magento, Salesforce Commerce Cloud and BigCommerce, and can also be integrated into private client-owned e-commerce platforms. This ease of use is what makes Extend so appealing for clients.

The company has seen good funding that has fuelled business growth and geographical expansion. It’s interesting to note that PayPal Ventures and SoftBank are two of their main backers, as this indicates that payment giants see the value of these point of sale transactions. In 2022, Extend was named a certified partner of Shopify and reached an important milestone in becoming a full-service company, taking it one step closer to its vision of becoming the "AppleCare for everything".

Steph

Company Specialist at Welcome to the Jungle

Insights

-19% employee growth in 12 months

Glassdoor (3.2)

Company

Funding (last 2 of 3 rounds)

May 2021

$260m

SERIES C

Oct 2020

$40m

SERIES B

Total funding: $316.4m

Company benefits

Unlimited coffee, drinks, and snacks at the office
A friendly and collaborative place to work
Company stock options
Flexible vacation policy
Fully covered medical, vision and dental insurance

Company HQ

Rincon Hill, San Francisco, CA

Leadership

Woodrow Levin

(CEO & Founder)

Woodrow started his career by founding InStadium in 2000, where he spent 7 years before also founding Riverbank Capital and BringIt. After further roles at DocuSign and DraftKings, he founded Extend in February 2019, serving since then as CEO.

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