Chief of Staff, Patreon
EPD
Funding platform for creatives
Be an early applicant
Funding platform for creatives
1001+ employees
Be an early applicant
1001+ employees
Company mission
To put creators in control of their work and their futures by strengthening the bond between them and their communities.
Role
Who you are
- 8+ years in a Chief of Staff, Strategy & Operations, or senior Program Management role — ideally inside a product or engineering organization
- Track record of building operating rhythms from scratch, not just inheriting and maintaining them
- Exceptional written communication — you synthesize complex information into crisp summaries, write updates people actually read, and produce exec-ready artifacts with minimal iteration
- Deep fluency with tools like Notion — you build and maintain systems, not just use them
- Enough product intuition to understand what EPD teams are working on and translate it clearly for non-technical stakeholders
- High autonomy, low ego — build trust and ownership such that leaders feel confident outcomes are handled
- Energized by making other people more effective; you find genuine satisfaction in being the operational backbone of a high-performing team
- If you’re excited about a role but your past experience doesn’t match with every bullet point outlined above, we strongly encourage you to apply anyway. If you’re a creator at heart, are energized by our mission, and share our company values, we’d love to hear from you
What the job involves
- Engineering, Product, and Design (EPD) is the team building Patreon's creator platform. We work in clusters organized around the creator and fan experience — shipping the features, infrastructure, and tools that help over 300,000 creators build lasting businesses. We move fast, care about craft, and believe the best work happens when the operating system around the team is as strong as the team itself
- We're looking for an EPD Chief of Staff to design and run the operating system behind our Engineering, Product, and Design organization. This is a highly trusted, senior individual contributor role reporting to our Head of Product
- You’ll act as the operational and strategic partner to EPD leadership — running the rhythms that keep the org aligned, coordinating key planning moments across teams, and producing the artifacts that give leadership and the rest of the company clear visibility into EPD priorities, progress, and risks
- The operating rhythm — leadership check-ins, EPD leads debrief, PM Weekly, the weekly newsletter, and company-wide EPD updates. You run these end-to-end and ensure the right information flows across the organization without creating extra overhead for PMs or engineering leads
- The source of truth — systems that track EPD priorities and progress (roadmaps, project tracking, team documentation). You keep these accurate, trusted, and easy for the organization to use
- Executive partnership and reporting — you are EPD’s primary interface with BizOps and exec leadership. You produce clear reporting to our CEO and leadership team, support Board-facing product updates, and help prepare the inputs that shape quarterly and annual planning
- Strategic initiatives — hackathons, AI programs, function offsites, and other cross-org efforts that require tight coordination and executive visibility
- Process health — you identify friction, run retrospectives, and continuously improve the systems and templates that help EPD operate effectively. Your product is how the organization works
Our take
Creatives face two major struggles in the online space: getting eyes (or ears) on their work, and getting paid for it. Patreon was founded to solve both problems with a platform that would provide a space for creators to host and promote their work, and offer supporters a way to show their support through a regular paid subscription.
Patreon has been a leader in the content subscription space since its founding, but recently has come under pressure from newer rivals such as Substack and Ko-fi. It has maintained its position by shifting its focus from being primarily a marketplace for supporters to find creatives that interest them to being a toolbox for content creators to promote their work. While the site's creatives value this approach it remains to be seen whether Patreon will be able to return to the growth it was enjoying in previous years.
Despite the inroads made by competitors and a troubling global economic outlook making finances tougher for content creators and their supporters, Patreon is still a leader in its space, with over 250,000 active creators having made $3.5B through the platform.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 6 rounds)
Apr 2021
$155m
SERIES F
Sep 2020
$90m
SERIES E
Total funding: $352.1m
Company benefits
- Health Coverage: Medical, dental, and vision plans are available to our US employees and their dependents. Our plans have a nationwide network and we also cover a primary care concierge membership.
- Balance & Wellness: We offer a generous Flexible Time Off policy, in addition to days throughout the year where everyone takes the same day off to recharge our batteries. Employees and their dependents also have access to therapy, coaching, and Employee Assistance Programs services.
- Family Planning: We provide 20 weeks of paid parental leave, fertility, adoption, and surrogacy benefits, as well as an annual stipend for new additions to your families (including pets!).
- Lifestyle & Learning: You’ll have stipends to fund your personal lifestyle and to support your favorite creators on Patreon, as well as an annual stipend for learning and development.
- Hybrid Work: Our offices are in San Francisco, New York, and Porto. Plus, we have more teammates working remotely around the world.
- Financial Support: We offer employer matching for our retirement plans and Health Savings Account (HSA), as well as access to 1:1 financial guidance with a Certified Financial Planner.
Company HQ
SoMa, San Francisco, CA
Leadership
Jack Conte
(Co-Founder & CEO)Graduated from Stanford with a degree in Music. Created musical content on Youtube as Pomplamoose before founding Patreon.
Sam Yam
(Co-Founder, CTO & President)Worked in Analytics and Engineering roles at Yahoo, Ning and Loopt. Previously founded mobile advertising company AdWhirl, which was acquired by Google.
Salary benchmarks
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