Senior Technical Program Manager, Everlaw
Revenue & QTC
$151-204k
+ Substantial equity
More information about location
3+ days a week in office ( Oakland, CA)
Unified platform for e-discovery and litigation
Be an early applicant
Unified platform for e-discovery and litigation
201-500 employees
Be an early applicant
$151-204k
+ Substantial equity
More information about location
3+ days a week in office ( Oakland, CA)
201-500 employees
Company mission
To promote justice by illuminating truth.
Role
Who you are
- The ideal candidate will possess deep expertise in Salesforce, CPQ and billing solutions, coupled with a strong understanding of sales processes, financial processes, revenue recognition, legal compliance, and sales operations
- 8+ years of experience in technical program management focused on Revenue & QTC systems
- Deep understanding of end-to-end QTC processes: lead-to-opportunity, quoting, CPQ, contract management, order management, billing, and revenue recognition (e.g., ASC 606)
- Experience with systems like Salesforce, CPQ, NetSuite, ZoneBilling, and contract/legal platforms
- Proven ability to design and manage integrations between CRM, CPQ, ERP, and billing systems
- Strong command of Agile methodologies (Scrum, Kanban, SAFe) and experience managing programs in dynamic environments
- Excellent stakeholder management, cross-functional leadership, and communication skills
- Experience in pre-IPO companies or regulated environments (SOX compliance) is a plus
- Salesforce certifications (e.g., Administrator, CPQ Specialist) preferred
- Bachelor's degree in Computer Science, Information Systems, Business Management, or a related field
What the job involves
- Everlaw is seeking a highly experienced and strategic Senior Technical Program Manager to lead the evolution and optimization of our end-to-end Revenue & Quote-to-Cash (QTC) ecosystem
- This is a critical role responsible for driving complex, cross-functional initiatives that directly impact our revenue streams, bridging business strategy with technical execution across our Sales, Finance, Legal, and Operations teams
- You will be a key driver in designing, implementing, and maintaining scalable solutions that ensure operational efficiency, revenue accuracy, and robust financial reporting, aligning with our evolving business needs
- Strategic Planning & Roadmap: Own the end-to-end QTC (Quote-to-Cash) roadmap. Align system strategy with business goals, revenue targets, and financial objectives. Identify opportunities for automation, scalability, and technical debt reduction
- Program & Project Delivery: Lead cross-functional programs from concept to delivery across QTC, P2P, and Lead to Customer processes. Define scope, objectives, timelines, budgets, and resource plans in collaboration with stakeholders. Track project progress, manage risks and dependencies, and ensure on-time delivery
- Stakeholder Collaboration: Partner with Sales Ops, Finance, Legal, Marketing, Engineering, and Product to gather and translate business requirements. Ensure ongoing alignment between business needs and technical solutions. Drive cross-functional engagement and effective communication throughout the project lifecycle
- Process Optimization & Automation: Identify inefficiencies and drive continuous improvement initiatives. Implement automation and scalable workflows to increase operational efficiency and data quality. Lead tool evaluations, system migrations, enhancements, and integrations
- Change Management & Adoption: Champion technology adoption and lead user enablement strategies. Facilitate workshops, training sessions, and rollout plans to support change management. Provide regular updates to leadership, highlighting progress, key risks, and milestones
Application process
- Our onboarding process will integrate you into the company with informative sessions on our product, policies, processes, and team structure and goals. A dedicated onboarding mentor will guide you through your first few projects
Our take
Everlaw builds technology to help corporations, law firms and government entities solve the toughest problems in the legal industry. The company's platform includes features to help speed up legal work, freeing up time to be spent on more value-add activities. Everlaw’s clients include 8 of the top 10 class action firms in the US and is used by state attorneys general in every state in the US.
The legaltech space is growing fast. It's a big industry where a lot of money is spent, but it has been largely untouched by technology until recently, leaving a big opportunity. The company expanded to Australia and New Zealand following a partnership with Australian e-discovery provider Adio.
Everlaw has also been testing ChatGPT since it launched as it has accelerated development and integration of of generative AI. The company is also pursuing growth for its Everlaw for Good Program, seen at the 2024 Equal Justice Conference in Detroit, appointing its first program director, enhancing its generative AI offerings, and increasing investment to dismantle barriers to justice for low-income Americans and marginalised communities in need of legal representation.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 6 rounds)
Nov 2021
$202m
SERIES D
Mar 2020
$62m
SERIES C
Total funding: $298.6m
Company benefits
- Mind & Body - Everlaw cares about the whole person, and that is underscored by our health care plan. Everlaw offers employees and their dependents private health insurance which covers 100% of employee health insurance premiums and 60% of dependent premiums.
- Investing in Your Future - Everlaw believes in building for the long-term – for both our product and our employees. Everlaw enrolls employees in a pension fund upon hire where employees contribute 4% of their salary with a company match of 4%. An additional 1% comes from the UK government in the form of tax relief.
- Family Bonding - Everlaw supports growing families by ensuring employees receive 100% of their salary for up to 10 weeks for family-bonding leave, in addition to 8 weeks of fully paid leave for birthing parents.
- Everlawlidays and More - When you have a group of highly skilled, highly driven truth-finders, it’s important to build in breaks for recharging. Everlaw offers employees 20 days of paid holiday per calendar year in addition to the eight public holidays in England and Wales. Everlaw also recognises four ‘Everlawlidays’ that are designated days off for the whole company. Upon their fourth work anniversary, employees are upgraded to 23 days of holiday and to 27 days on their seventh work anniversary.
- On-Site Lunches and Snacks - Enjoy delicious daily catered lunches and sample the rotating snack and beverage selections in our London office.
- Never Stop Learning - We are committed to Everlawyers’ professional growth and encourage employees to pursue the right learning and development opportunities for wherever they are in their journey. With an annual Learning & Development stipend of £1,600, Everlawyers can attend conferences, obtain certifications, join classes and meet with career coaches.
- Giving Back - We are committed to supporting our local communities so we build in time for you to give back. In addition to time off for company-sponsored volunteer events, employees get four paid hours per quarter to volunteer at any charity recognised by the HMRC.
- Creating Community - Everlaw is filled with empowered, passionate problem solvers who like to have fun. From team dinners to holiday parties, Everlaw hosts optional company-wide bonding events regularly. Additionally, each department is given a monthly budget for activities and events planned by you and your colleagues. Events have included go-karting, escape rooms, trapeze classes and intramural sports.
Company HQ
Downtown, Oakland, CA
Leadership
AJ Shankar
(CEO)Previously a Senior Software Engineer at TheFind (acquired by Facebook).
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