Senior Strategic Account Executive, commercetools
+ Equity program
More information about location
eCommerce provider
Open for applications
eCommerce provider
501-1000 employees
Open for applications
+ Equity program
More information about location
501-1000 employees
Company mission
The leading composable commerce platform that arms you with the essential tools to evolve, build, and scale at your own pace
Role
Who you are
- Enterprise SaaS sales experience with a proven track record of annual quota achievement
- Prefer commerce background or at minimum, mission critical software
- Demonstrated success closing multi-million dollar, multi-year contracts with Fortune 2000 organizations
- Exceptional executive presence with experience influencing leadership and board-level decision making
- Strategic mindset with the ability to design and executive large-scale transformation deals
- Recognized top-performer status in previous roles (President’s Club, Top 5%, etc
- A genuine curiosity for using AI tools to work smarter and more effectively, paired with a drive to learn and put them into practice in your role
- AI Aptitude: A genuine curiosity for using AI tools to work smarter and more effectively, paired with a drive to learn and put them into practice in your role
What the job involves
- As a Senior Strategic Account Executive, you will be responsible for securing and expanding the largest and most transformative enterprise clients of commercetools in the retail and CPG space, in North and South America
- You will lead C-suite engagements, navigate multi-year digital transformation initiatives, and close complex, multi-million dollar platform deals that define commercetools’ market leadership
- This is a high-impact, quota-carrying role for top-performing enterprise sales professionals focused on strategic engagement with large-scale Fortune 2000 level clients, ensuring we delight our customers, retain and grow our business together with them
- You are viewed as a market influencer, strategic advisor, and deal orchestrator - responsible not only for revenue generation, but for accelerating commercetools dominance in the enterprise commerce platform category
- Manage and grow a portfolio of the highest-value retail and CPG strategic enterprise accounts
- Serve as the primary point of contact for these accounts from an sales and account management perspective, and in tight collaboration with our CS (customer success) team and orchestrating the executive relationships as well as all of commercetools in the pursuit of maximizing the value of the relationship with these clients for both parties
- Lead complex, multi-threaded sales cycles involving CIOs, CTOs, CDOs, CMOs, CFOs, and their teams
- Solution Differentiation & Technical Collaboration: Articulate commercetools' capabilities and differentiation clearly. Collaborate with solutions consultants to engage technical teams effectively
- Value: Partner tightly with the value engineering team to ensure we are focused on outcomes for our customers, and drive our top line growth with cross and up-sell campaigns
- Organizational sales orchestration: Manage the complex sales process inclusive of MEDDPICC, notably the relationships at these clients (Champions, EBs, influencers and others)
- Partnering: Collaborate with our ISVs and SIs to ensure the successes noted above
- Develop tailored account plans for each client and manage the cadence for continuous execution
- Orchestrate internal and external resources including alliances, professional services, product leadership, and GSIs to craft enterprise transformation roadmaps
- Influence digital strategy at the board and executive level; position commercetools as an innovation partner rather than a vendor
- Close multi-year, multi-solution platform agreements that drive long-term value realization across multiple lines of business, regions, and brands. Consistently meet or exceed quarterly and annual sales quotas
- Track, analyze, and report on key account metrics, such as revenue growth, customer satisfaction, and project delivery
Our take
eCommerce software simplifies complex processes and helps companies effectively manage their inventory, calculate taxes and perform other business-related functions. While companies like Shopify have addressed the needs of smaller retailers, commercetools has built its business around catering to enterprises' specific needs and large investment budgets.
The company provides APIs that can be used to build customised payment, check-out, social commerce, marketplace and other services. It powers billions of sales annually for its customers, which have included Audi, AT&T, Danone, Tiffany & Co., and John Lewis.
In 2021, commercetools acquired the frontend platform, Frontastic, to build a broader portfolio of commerce technology services. In 2023, commercetools scaled the availability of its tools in mainland China, marking the first cloud-native commerce solution to ever expand into the country, a significant expansion, seeing as the nation is the largest single eCommerce market worldwide. Though it now faces more competition in the form of Shopify and other growing competitors - as well as the threats of international tariffs, commercetools continues to innovate in the headless commerce space.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
Sep 2021
$140m
SERIES C
Oct 2019
$155.6m
LATE VC
Total funding: $313.4m
Company benefits
- 100% covered premiums for medical, dental, and vision insurance for you, dependents, and spouse/partner
- Generous time off package including PTO, parental leave, company holidays, sick time, and volunteer time off
- Monthly health membership and phone stipend
- Compensation benefits including 401K company match and an annual professional development stipend
- Flexible, family-friendly working hours - we are a remote first company
Company HQ
Schwabing-West, Munich, Germany
Leadership
Dirk Hoerig
(Founder, Board Member & CIO)Previously co-founded and served as Managing Director for Xoanon. Sits in the Board of Directors as Executive Chairman for commercetools, Inc.
Denis Werner
(Managing Director)Previously acted as a Working Student for Management Consulting Group and as a Diploma Student for Oracle. Was one of the founders of Xoanon.
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