Account Manager, Qargo
Transport management software
Be an early applicant
Transport management software
101-200 employees
Be an early applicant
101-200 employees
Company mission
To help customers shape a more profitable and sustainable future, by empowering them to work smarter, faster and more efficiently.
Role
Who you are
- 3–4 years of experience in account management, customer success, or another client-facing role
- Experience in the transportation industry; knowledge of container transport is a strong plus
- Tech-savvy, comfortable working with SaaS products and familiar with APIs and integrations
- Comfortable with upselling and commercial objectives. You think long-term, but also have a natural commercial drive and enjoy giving presentations or demos
- Strong interpersonal and communication skills, with the ability to build and maintain long-term relationships
- Excellent problem-solving skills and a proactive, customer-centric mindset
- Confident working both independently and collaboratively, managing multiple priorities with ease
- Comfortable visiting clients regularly. Ideally, you’re based in the North of the England
What the job involves
- We’re looking for an Account Manager to join our team and manage our existing client base in the UK while ensuring continuous satisfaction and success!
- You’ll nurture and strengthen relationships with clients after implementation
- You’ll act as a trusted advisor for our customers and ensure they get the most value out of Qargo
- You’ll work closely with internal teams to ensure smooth service delivery, translate customer needs into roadmap input, and boost overall customer satisfaction
- Manage and nurture relationships with clients post-implementation, ensuring their satisfaction and success
- Act as key account manager: schedule quarterly business reviews, follow up on outstanding requests, and maintain a clear overview of client needs
- Monitor client usage and performance, identifying opportunities for added value, expansion, or optimisation
- Collaborate closely with internal teams such as support, onboarding, and product to ensure seamless customer experiences
- Provide training and guidance to clients to help them maximise the benefits of our platform
- Capture and manage product feature requests: listen closely to customer needs, identify critical or missing features, document and share them internally, and ensure customers stay updated on progress
Our take
Qargo offers a transport management system (TMS) that supports and automates the operations of road transport companies. It does so by processing transport orders, optimising driver scheduling and helping avoid empty runs.
Qargo's centralised platform facilitates comprehensive and seamless transport management, allowing clients to spend less time on administrative issues while also cutting down on wasted space and fuel. This service provides significant economic gains for businesses, whilst also having a strong impact on sustainability.
Significant funding positions the company for an exciting future as it continues to modernise and optimise the logistics industry. The latest influx supports the scaling of Qargo's team, expansion into new markets, development of AI product capabilities and pursuit of new partnerships.
Steph
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 3 rounds)
Dec 2025
$33.4m
SERIES B
Jun 2024
$14.2m
SERIES A
Total funding: $54.6m
Company HQ
Holborn, London, UK
Leadership
Adriaan Coppens
(Co-Founder & CEO)Previously co-founded OTA Insight where they served as the CEO. Prior to that, they were a Business Intelligence Consultant at Project Brokers and a FInancial Advisor at Belgian National Railways (NMBS).
Joeri De Turck
(Co-Founder & CTO)Previously spent 7 years at OTA INsight, initially as a Software Engineer before working their way up to CTO. They also founded Applenieuws.com where they served as the Administrator.
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