PreSales Solutions Consultant, Tulip Retail
Mobile app provider for retail
Be an early applicant
Mobile app provider for retail
201-500 employees
Be an early applicant
201-500 employees
Company mission
To improve the lives of retail sales associates and their customers by creating shopping experiences that combine the best of the past with the best of the future.
Role
Who you are
- The ability to actively listen to customer requirements and provide a solution to address the customer’s business issue(s)
- Demonstrate being proactive without being told what to do
- Ability to prioritize tasks and be efficient to minimize wasted effort
- Experience working with retail associate technologies from either the vendor or retailer side
- Ideal Experience with POS, Clienteling, Retail Associate technologies
- Active participant in the sales process and trusted advisor for account representative
- Demonstrated ability to learn new technology
- Exceptional communication and presentation skills to include technical and business concepts
- Demonstrated experience in supporting sales campaigns to customers
- Extensive demonstration experience covering technical and value needs
- English - fluent required and additional languages a plus
- Ability to travel internationally (primarily USA and EU)
What the job involves
- The PreSales Solution Consultant will provide technical pre-sales support to the sales force, and to provide prospective customers with product and solution advice during pre-sales discussions
- The Solution Consultant will participate in the acquisition and retention of customers by utilizing pre-sales solution consulting techniques to communicate the power, flexibility, and ease-of-use of Tulip’s market leading retail solutions
- Assist sales in the qualification of customer needs through discovery
- Participate across the sales lifecycle on acquiring strategic customers
- Provide mentoring and training to peers, colleagues and partners
- Demo the product, both standard and tailored to prospects and existing customers, onsite and via web meeting
- Generate product demo scripts and scenarios and maintain demo environment(s)
- Scope Proof of Concept engagements with prospects
- Respond to Request for Information/Proposal documents
- Stay current on product developments/releases to a level required for demo and POC
- Support Marketing events - user conferences, trade shows and webinars
- Stay current on competitive analyses and understand differentiators between the company and its competitors
- Responsible for understanding business and technical problems addressed by the products including key regulations, business drivers, evolving business needs, security etc
- Collaborate with the Retail Excellence team at Tulip to identify challenges specific to the retailer and propose opportunities provided by the Tulip platform to mitigate those challenges
- In conjunction with Sales and Professional Services conduct transition briefing - communicate commitments and expectations in preparation for deployment
- Act as the Tulip subject matter expert at Executive briefings and marketing events
Our take
Over 60% of global consumers have changed their shopping behavior to include online shopping due to its convenience and value. Tulip brings the online experience to in-person retail, and enables product and client data to be shared across a business. It also equips retail associates with digital tools to respond to evolving consumer behaviours.
The company has experienced significant growth in recent years as the retail industry doubled down on investments in the in-store experience. Leading retailers like Mulberry, Saks Fifth Avenue, Kendra Scott, Kate Spade, COACH, and Michael Kors use the platform to increase sales and improve customer service.
With an established presence in North America, Europe and Asia, Tulip has been growing its sales and marketing team, accelerating its development roadmap and expanding into new international markets. The company regularly partners with brands as part of its business model, further growing its visibility and prominence in the sector.
Kirsty
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 4 rounds)
Jun 2021
$28m
SERIES C
Aug 2017
$40m
SERIES B
Total funding: $79.2m
Company HQ
Cherry Hill, Kitchener, ON
Leadership
Ian Rawlins
(CEO)Ian has served as Tulip's CEO since joining the company in 2024.
Craig Hudson
(CFO)Prior to joining Tulip in 2024, Craig was the CFO at LumiQ and Knixwear.
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