Senior IT Support Specialist, Radformation
$130-150k
1-2 days a week in office
Intelligent automation for cancer clinics
Be an early applicant
Intelligent automation for cancer clinics
101-200 employees
Be an early applicant
$130-150k
1-2 days a week in office
101-200 employees
Company mission
To help cancer patients receive treatment faster with safer, smarter radiation treatment plans.
Role
Who you are
- We are looking for a highly motivated and self-starting individual who has a passion for IT systems and problem solving
- 5 years experience as an IT support specialist or similar
- LDAP, Active Directory, or Google Admin User Administration
- Networking configuration, administration, and management
- VPN administrationScripting experience with Powershell, linux bash, Windows BAT
- Windows and Linux systems administration
- Server Patching & Hardware maintenance
- Equipment tracking and asset management
Desirable
- Experience with Radiation Oncology
- Cybersecurity experience
- Customer service experience
- Jira ticket Management
What the job involves
- The Senior IT Support Specialist will help Radformation establish and maintain cybersecurity controls, will help Radformation internal teams set up and manage our networks, computer hardware, and software solutions as well as troubleshoot technical issues that may arise
- This individual will play a key role in maintaining Radformation’s internal infrastructure and assisting the onboarding of new hires in our rapidly growing company
- Work with senior technical staff and CISO to define and implement IT controls, software, and processes to meet cybersecurity requirements
- Technical ownership of internal networks and VPNs, which means defining network topology, domains, implementing and maintaining company network infrastructure, VPNs, and firewalls
- Create and enforce policy documents around passwords, local computer management, mobile device management that support our various regulatory requirements
- Patching employee computers and Radformation servers
- Account and Group management, SSO integrations
- Backup of all Radformation systems. Restores when / as needed
- Define / setup / maintain server infrastructure and Network Attached Storage devices
- Work with leadership on projects that grow or scale the business
- Order and keep inventory of equipment purchases
- Creating Accounts and Account Management across all platforms
- Work with staff members to setup new equipment during onboarding
- Maintain Remote Boxes for testing and development
- Assist team members in troubleshooting internal IT issues
- Travel On-Site as needed to support office and server operations and equipment
Our take
It is well known that clinicians spent a large amount of their time on tedious non-medical tasks, with treatment planning and evaluation often requiring mountains of repetitive work. Radformation aims to reduce this lost time with user-friendly automation solutions for cancer doctors, enabling them to concentrate on delivering the best quality of care.
Founded in 2013, Radformation has grown to serve over 1,300 clinics across the globe. It has an expansive offering of products, from automated 3D planning to billing review and machine QA features. Its comprehensive tool suite means it is able to serve all manner and size of cancer clinics, and help improve all stages of the treatment planning process from designing to evaluating.
Radformation appears well-respected in the field, and has had its products evaluated by independent researchers to positive result. It continues to partner with other innovators in the space to develop an even broader scope of use cases for its technology, as it moves towards its aim of making all cancer clinics work better for patients.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 3 rounds)
May 2023
$6.9m
EARLY VC
Jun 2018
$1.6m
SEED
Total funding: $9.2m
Company benefits
- Fully-Remote Team
- Self-Managed PTO
- Top-Tier Medical, Dental, & Vision
- Virtual Events
- Collaborative Work Environment
- 401(k) & Employer Match
- Parental Leave
Company values
- Raddest maximus: We work to empower and equip the clinic of the future
- All in: We take extreme ownership of everything we say and do
- Do it right: We trailblaze the right path, no matter the resistance
- One vision: We collaborate and inspire each other as a unified team
- Next level: We strive to advance our products to the highest quality
- Clinic committed: As former clinicians, we know how to serve our customers
Company HQ
Midtown East, New York, NY
Articles
Leadership
Kurt Sysock
(CEO & Co-Founder)Spent 6 years in Radiation Oncology as a Medical Physicist at the Memorial Sloan-Kettering Cancer Center and at North Eastern Radiation Oncology and Diagnostic Services.
Elisabeth Van Wie
(CXO)Spent 5 years in Radiation Oncology as a Medical Physicist at Winthrop-University Hospital and at ProCure Treatment Centers.
Alan Nelson
(CSO)Spent 5 years in Radiation Oncology as a Medical Physicist including at St. Peter's Hospital.
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