Senior Manager of Business Planning & Operations, Salesforce

• The ideal candidate will excel at collaborating with senior executives and leading key initiatives, particularly in budget operations and Hyperforce efficiency efforts
• 10+ years in consulting, investment banking, finance, strategy, or operations roles, with a proven track record of managing complex projects across diverse stakeholders
• Strategic thinking with strong attention to detail
• Advanced analytical and problem-solving abilities, including data analysis and financial knowledge
• Excellent organizational, communication, and interpersonal skills, with the ability to build strong relationships across cross-functional and global teams
• Proficiency in delivering qualitative and quantitative operational reports to analyze business performance
• Self-motivated, proactive, and capable of managing programs with minimal oversight
• Adept at balancing strategic planning with tactical execution in fast-paced environments
• Preemptive problem-solver with a collaborative approach
• Bachelor’s degree in a related technical field required

Desirable

• The Business Planning & Operations Senior Manager plays a critical role in strategic planning, business analytics, operational excellence, governance, and enablement within the Hyperforce Platform Services (HPS) organization
• Reporting to the VP of Business Operations, this role requires a combination of strategic vision, attention to detail, strong initiative, and excellent interpersonal skills
• This role will also dotted line into the Director, HPS Business Planning & Operations
• Analyzing actuals, forecasting, summarizing variances, and collaborating with engineering teams to address gaps
• Partnering with EVP/SVP stakeholders to ensure monthly budget accuracy, provide forecast updates, and clarify variance drivers
• Tracking the financial progress of Cost-to-Serve (CTS) initiatives and savings estimates, identifying opportunities for improvement, and working with Engineering leaders and TPMs to enhance execution visibility
• Taxonomy is aligned to the right strategic objectives
• Tagging strategy enables cost allocation to the right categories
• Engineering Budget Owners are onboarded and able to effectively manage workloads and cost estimates
• As new themes or unique scenarios arise, taking on additional financial modeling analysis related to cost to serve, new engineering efforts that materially impact our budget, such as Safe Change, and modeling various scenarios as we continue our migration of customers and workloads out of data centers to public cloud
• Validating estimates, identifying Return on Level of Appropriation (RLOA), and seeking incremental funding when needed
• Coordinating with architects to address clarifying questions and tracking BR spend against estimates
• Collaborate with the Budget Request Tool Product Manager and engineering teams to evaluate and develop new tooling features for improved efficiency
• Oversee headcount operations to align with strategic objectives
• Enhance visibility into Hyperforce efficiency by driving progress in key areas, including ODCR (On-Demand Cloud Resources), storage, network/compute choices, and design optimization
• Analyze raw data to identify trends, formulate insights, and recommend actionable solutions
• Partner with Engineering Leaders and Program Managers on cost savings and or efficiency plans, including estimating and tracking savings
• Partner with the Data Engineering and Capacity Planning teams to improve data availability, metrics tracking, and prioritization of data analysis efforts
• Evaluate and optimize internal business processes across partner functions, such as Finance, HR, Recruiting, Product Management, and Program Management

• To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts