Senior Product Designer, FreeWill

• To be a great fit, you must have a track record of leading products to successful outcomes by taking the time to understand the core audience and business needs, you have strong product experience and exceptional product intuition
• You are a strong cross-functional collaborator, kind and excellent communicator, great advocate for the voice of the user, and are able to take a solution from idea to implementation
• You approach problems holistically, with a systems, service design, and user psychology mindset, leveraging research insights and data from a variety of sources
• At the same time, you fret the visual details
• You uphold a high quality bar, create elegantly simple solutions to multi-faceted problems, and are able to influence the entire company through your work and leadership
• 6+ years of experience working in a product design role
• 3+ years leading design projects alongside a product manager (non-management)
• Strong product and strategy intuition, with experience in multiple types of research
• Excellent written and verbal communication and presentation skills, including skillful planning and facilitation of leadership stakeholder discussions and workshops
• Highly proficient with Figma
• Excellence in both UI/UX design craft and systems thinking
• Good understanding of accessibility and design systems
• Solid experience designing for responsive web
• Experience managing a complex workload, prioritizing with business priorities in mind
• Ability to work with a low-ego, highly collaborative, cross-functional team
• Be available for occasional meetings and on-sites with people at FreeWill within the Eastern time zone, possibly in person

Desirable

• We are looking for a Senior Product Designer to help us raise the next $10 billion for charity by creating our user experience vision north star
• A successful candidate will be working alongside a talented team of engineers, product managers, and designers to gain insights in the nonprofit industry, in an environment that cares about people, values work-life balance, and focuses on learning and growth
• This role will report to the Director of Design
• Plan strategically and think tactically as a partner with designer, product, and engineering to define the product strategy
• Shape product strategy by evangelizing to solve persistent user problems and establishing UX metrics to measure the human outcomes of our work
• Independently problem solve, think big, and explore divergent concepts/ideas while understanding how to converge and build iteratively towards your vision
• Use research and data to tell a holistic end-to-end story (from discovery and competitive research to usability testing and QA), while executing high quality UI/UX designs via wireframes, mockups, specs, user journeys, and cross-platform interactive prototypes
• Write technical specifications and tickets for the design work that you will deliver, estimating alongside engineers and management
• Perform QA/UAT on tickets to ensure the high quality delivery of projects
• Set up the systems/processes for sharing cross-functionally and receiving frequent feedback
• Use excellent time management skills to scale up, cut back, or reconsider solutions based on project objectives, resources, and business requirements – knowing when to balance the delivery of an MVP or a highly-polished product

• Recruiter Phone Screen (30 minutes)
• Hiring Manager or Technical interview (30 minutes)
• Take home exercise (3-4 hours)
• Assignment or Presentation or Live Exercise and Q&A (45 minutes)
• Final interviews with FreeWill team members (2-3 separate 30 minute interviews)
• Offer (contingent on positive references)
• Please note that steps in the hiring process can and may change and the Recruiter will be your point of contact in sharing any updates in terms of the process
• If you are selected to move forward in this process, the Recruiter will share more details about the hiring process and interviewers
• For most roles, our hiring processes take an average of 4-6 weeks