Platform Operations Engineer, Plentific
3+ days a week in office
Simpler, smarter property maintenance & management
Posted today
Simpler, smarter property maintenance & management
101-200 employees
Posted today
3+ days a week in office
101-200 employees
Company mission
To help communities flourish with better, safer homes & access to better business opportunities.
Role
Who you are
- Commercial experience in an infrastructure operations, DevOps, SRE or platform support role
- Hands-on experience operating AWS-based environments
- Strong troubleshooting skills across Linux systems, networking, DNS and cloud services
- Experience participating in incident response and on-call rotations
- Familiarity with deployment tooling and configuration management systems
- Ability to work calmly and methodically during high-severity incidents
- Clear communication skills and a collaborative approach to problem solving
What the job involves
- Plentific is looking for a Platform Operations Engineer to ensure the reliability, availability and day-to-day operation of its cloud infrastructure and deployment platforms
- This role is run and reliability-focused, owning break-fix, incident response and operational support while working closely with the DevOps Platform team to continuously reduce failure rates and recovery times
- Own day-to-day operational support of production and non-production environments across Portal/ESB and SaaS platforms
- Act as a primary responder for infrastructure-related incidents, participating in P1/P2 escalations and coordinated incident response
- Perform break-fix activities including deployment failures, infrastructure outages, configuration errors and data recovery from backups
- Maintain and execute operational runbooks and incident playbooks
- Support existing automation tooling (e.g. Ansible playbooks, deployment pipelines), escalating design improvements to the DevOps Platform team where required
- Monitor system health using existing observability tools, responding to alerts and identifying recurring failure patterns
- Work with engineering teams to diagnose infrastructure versus application-level issues and route appropriately
- Support security and compliance operational tasks, including access reviews, asset inventories and incident response support
- Contribute to post-incident reviews and continuous improvement initiatives
Application process
- Call with Talent
- Call with Hiring Manager
- Live technical challenge
Salary benchmarks
Our take
Plentific stands out as a technology-driven property management platform that enhances the digital experience offered by landlords to their tenants. Its platform reduces operational costs associated with repair and maintenance services and eliminates manual tasks by digitising processes. The company effectively links landlords with a growing network of vetted local tradespeople.
Initially targeting housing associations, local authorities, and large-scale landlords in the UK and Germany, Plentific addresses the pressing need for safe, affordable, and high-quality accommodation amid tightening budgets. The platform's reach is gradually expanding into additional sectors such as student housing, private landlords, and industries like sports, fitness, and hospitality.
In a market with a few competitors offering similar services, Plentific aims to differentiate itself by positioning its management platform as the premier distribution channel for tradespeople services. In 2026, it launched a real-time field service management tool to keep in line with evolving UK property law. It's smart moves like this which will keep Plentific ahead of the competition.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 5 rounds)
Aug 2021
$100m
SERIES C
Nov 2019
$34.1m
SERIES B
Total funding: $146m
Company benefits
- Paid time off
- Life Insurance
- EAP Program
- Referral bonus scheme
- Learning and development fund
- Company volunteering day
- Flexible working environment
- Insurance package
- Regular gatherings and socials
- Tech scheme
- Pension scheme
- Season ticket loan
- Electric vehicle scheme
- Cycle to work scheme
Company values
- We're Human - We’re diverse and embracing of all cultures. We champion each other's success. We’re open and honest in our communications
- We're Together - We’re humble, we listen to and respect our teammates. We challenge each other, but when a decision is made, we all get behind it and deliver
- We're Exceptional - We bring our A-game. We aim to be the best at what we do. We step outside our boundary. If we recognise something needs to be done, we do it
- We're Pragmatic - We’re proactive and considerate in our approach. We value our others’ time, as well as our own. We’re positive in our thought process but honest about our limitations
- We're Client-centric - We are focussed on delivering the best outcome for our customers. We believe the impossible is possible, through dedication and focus
Company HQ
City of London, London, UK
Articles
Leadership
Cem Savas
(Co-Founder & CEO)Previously worked in investment banking at HSBC and Nomura.
Emre Kazan
(Co-Founder & CPTO)Has a PhD from Cambridge, worked in finance and banking at EY, Morgan Stanley and Nomura
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