Compliance & Risk Specialist, Taskrabbit

$72-90k

Total compensation consists of listed base pay + bonus + benefits + perks.

GSuite

Confluence

Junior and Mid level

New York

More information about location

2 days a week in office

Outsourcing marketplace for everyday tasks

Job no longer available

Outsourcing marketplace for everyday tasks

1001+ employees

B2CMarketplaceHome improvementOutsourcing

Job no longer available

$72-90k

Total compensation consists of listed base pay + bonus + benefits + perks.

GSuite

Confluence

Junior and Mid level

New York

More information about location

2 days a week in office

1001+ employees

B2CMarketplaceHome improvementOutsourcing

Company mission

To transform lives, one task at a time, by connecting millions globally with trusted Taskers every year.

Job

Company

Role

Who you are

Our ideal candidate is passionate about Taskrabbit, marketplaces, and the sharing economy. The ideal candidate relies on data-driven insights to help them make informed decisions that improve and optimize our programs, policies and procedures for accuracy and efficiency
The candidate must also be personable, collaborative, and flexible, with the drive to support complex projects across multiple stakeholder groups
Minimum 2+ experience in Compliance, Risk Operations, or Trust and Safety
Ability to work closely with global, cross-functional teams and enjoys collaborating with a tight-knit team
Exceptional writing and editing skills
Capacity for critical thinking, research, and analysis
Proactive, clear, and concise communication style
Adapts well to fast-paced environments; strong attention to detail
Effective time management and prioritization skills
Familiarity with tools like Confluence, G-Suite and GRC Platforms like Drata
Passion for building trust and delivering exceptional customer experiences
Ability to work in an hybrid model

What the job involves

Join our team as a Compliance & Risk Specialist and play a key role in protecting the Taskrabbit community. This dynamic position requires you to write and operationalize policies, conduct risk assessments, and adapt to evolving challenges
You'll work closely with stakeholders to enhance our policies and ensure a safe and efficient marketplace
You will report into the Manager, Compliance & Risk, on our Compliance and Risk team within our Legal, Compliance & Risk organization
As part of a global team, research and draft data-driven policies, with a focus on compliance and risk
Understand the platform users perspectives to enhance the overall TaskRabbit experience
Identify factors that increase trust at key points in the user experience and update/draft policy as needed
Write internal and external policies for platform users and corporate compliance
Develop, organize, and maintain a searchable repository of all policies
Guide policy operationalization efforts and collaborate with cross-functional stakeholders across departments
Assist with building out and supporting frameworks for managing internal company audits
Assist with identifying compliance standards and design improvements for internal control structures
Support the Compliance roadmap, including current focus areas and future plans
Be the team SME for the company’s GRC platform, ensuring policies are reviewed on a regular and recurring frequency

Our take

Back in 2011, TaskRabbit took full advantage of a growing trend - that technology enables consumers to do more commerce in their homes than ever before. Its marketplace connects users to "Taskers" that can perform virtually any role customers require, such as heavy lifting and cleaning.

TaskRabbit's product is diverse, with the potential to enter any commerce sector in the world. In 2017, the company was acquired by IKEA, which gave it the resources to undergo a data-driven European expansion which included launching in Germany and France, as well as increasing services in densely-populated UK areas.

By developing internationally, while also emphasising its offerings as a delivery service, the company has set itself up on the world stage. Having continued to grow and expand its offerings, TaskRabbit remains a key player in the gig economy, with every sign that it will continue its successes into the future.

Kirsty

Company Specialist at Welcome to the Jungle

Insights

Led by a woman

Top investors

3% employee growth in 12 months

Glassdoor (3.6)

Trustpilot (4.4)

Company

Funding (2 rounds)

Jul 2012

$14.2m

Dec 2011

$19.5m

Total funding: $33.7m

Company benefits

Remote first and highly connected
Employee-covered health care
401k with match
Flexible PTO
Paid holidays & recharge weeks
Wellbeing allowance and free access to HeadSpace and Spring Health
Paid parental leave, adoption assistance, and reproductive health assistance
Speaker series, career paths, and an annual education allowance
IKEA discount, Taskrabbit credit, and productivity stipend

Company HQ

Potrero Hill, San Francisco, CA

Leadership

Ania Smith

(CEO)

Several years of experience in leadership at companies like Expedia, Uber, Airbnb and Walmart.

Salary benchmarks

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