Operations Associate, Parity

• 3+ years of administrative / operational assistant experience
• Proactive, can-do person that is motivated to solve challenges and can offer high level of professional support
• Very strong organisational and planning skills
• Experienced at using Apple OS, Gmail, Docs and Spreadsheets
• Excellent communication skills with either native English or C1 equivalence
• Good project management skills with experience in tools like Asana, Notion, Hubspot or similar, with proven ability to manage concurrent projects
• Have knowledge/awareness of Web3 ambitions, especially Polkadot
• Have experience in a fast-paced and growing tech startup environment, with interest in Web3 space and its values
• Based in Europe or the UK

Desirable

• The Operations department at Parity supports the critical business mission of making “Polkadot the most active and innovative community building the future decentralised web” and acts as a service partner to all Parity teams, delivering crucial support to the business, so that the mission can be achieved
• This is a full time, permanent role
• As an Operations Associate, you will report to the Operations Manager and collaborate closely with the Travel & Events Lead
• Your primary responsibility will be to oversee internal processes, ensuring smooth operations and alignment among all stakeholders
• We seek an enthusiastic, team-oriented, and well-organized individual with a versatile skill set
• You will assist the team with a wide range of strategic projects, demonstrating your ability to adapt to various roles and tasks efficiently
• This position demands experience, dedication, and a proactive approach to problem-solving, contributing significantly to our dynamic and evolving environment
• Track and drive completion of key deliverables, and follow up on outstanding items related to projects pursued by the Operations team (e.g. on/offboarding)
• Provide administrative and logistics support (invoices, orders, workplace processes)
• Organise and execute team travel and event organisation (team events, team retreats, company events, conferences, celebrations, team mobility)
• Assist with documentation (develop team and department workspaces, write Forum posts about ongoing initiatives, archive and delete information)
• Support cross-department collaboration and act as a liaison with the Operations team
• Support subscription management (inventory, streamline tools, implement processes) and procurement
• Support organisation of multi-day team retreats, for teams from 5 to over 30, including: aligning on requirements with team leads, booking global venues and accommodation, coordinating catering and travel, and providing hands-on on-site event management as required
• Research events and create proposals for potential locations and content to consider
• Assist with planning and delivery of other internal events as required, from local social events to company-wide retreats#
• Occasional travel, mostly within Europe, will be required for this role