Staff Product Designer, Pilot
$211-286k
+ Equity
More information about location
3 days a week in office
Bookkeeping services for startups
Be an early applicant
Bookkeeping services for startups
201-500 employees
Be an early applicant
$211-286k
+ Equity
More information about location
3 days a week in office
201-500 employees
Company mission
To help small businesses and startups to achieve their commercial goals by taking care of the CFO services, tax preparation and bookkeeping.
Role
Who you are
- Our ideal candidate is deeply curious, highly analytical, and genuinely team-oriented, possessing the following essential qualifications and skills:
- Experience: 7+ years of impactful experience in product/UX design or a related field
- Domain Fit: Previous experience with accounting, finance, tax tools, small business SaaS, or a background in founding/designing within early-stage product environments is highly preferred
- Strategic & Systems Thinking: You possess an innate ability to see design's transformative role across the product platform, the broader business, and the intricate user journey—simplifying complexity with remarkable clarity
- Design Craft: A profound grounding in detailed visual and interaction design, expert-level prototyping in Figma, and a natural inclination for systems thinking
- Business Acumen: You deeply understand how exceptional design directly drives key product metrics, elevates customer satisfaction, and ultimately achieves impactful company outcomes
- Soft Skills: You are inherently collaborative, a natural communicator, insatiably curious, genuinely humble—and possess a natural talent for influencing effectively across diverse functions
What the job involves
- Pilot is seeking a Staff Product Designer to lead design vision and execution for our strategic initiatives
- As a key leader within the design team, you’ll partner closely with Senior Leadership and cross-functional teams to define product direction, influence roadmaps, elevate quality, and push the boundaries of what’s possible
- Strategic Partnership: Collaborate closely with Product, Engineering, and Operations leadership, influencing crucial product decisions and roadmap priorities to drive our vision forward
- Lead End-to-End Design: Take ownership of the entire product design process, ensuring seamless and delightful interactions across all touchpoints within your product and service areas
- Steward Our Design System: Develop and champion our design system, ensuring consistency, accelerating execution, and maintaining the highest quality standards
- Optimize Design Operations: Establish scalable design operations, fostering efficient collaboration processes and tooling that support rapid execution without ever sacrificing quality
- Champion Research-Informed Design: Lead the charge on research-informed design—through user interviews, testing, and prototyping—to drive truly intuitive, data-backed experiences that resonate with our users
- Uphold Design Excellence: Maintain unparalleled excellence in visual and interaction design, encompassing information architecture, visual hierarchy, accessibility, and thoughtful layout
Our take
Back office operations such as bookkeeping are an unwelcome distraction and expense for businesses, but they don't have to be. Pilot is the largest provider of back office services for startups and small businesses in the US, aiming to take care of a company's back office so they can focus on their core activities.
Founded in 2016. Pilot has attracted an impressive range of customers including Bolt, r2c and Pathrise. The company's proposition is more than just bookkeeping software, providing services that would ordinarily be provided by a fractional chief financial officer. This empowers small businesses and startups to make better budgeting and spending decisions without the need of an expensive finance department hire.
The company's commitment to providing the best customer experience is a particular strength. Over 80% of the company’s business is driven by customer referrals and organic interest. It has also established a number of strategic partnerships with companies such as American Express, bill.com, Stripe and SVB, allowing it to offer a great deal of flexibility in supporting its customers whatever payment methods they use.
Going forward Pilot aims to be to startups and medium-sized firms what AWS is to cloud computing - a comprehensive, easily scalable solution that prevents the need to reinvent a necessary but non-core function from scratch. With rapid revenue growth and significant financial backing from investors, it is well poised to achieve this.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-4% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Mar 2021
$40m
SERIES C
Jan 2021
$60m
SERIES C
Total funding: $158.3m
Company benefits
- We invest in our employees’ development and happiness because our employees are the keys to our success and ensuring happy customers
- The opportunity to join a seasoned founding team that has led companies through two prior successful startups and acquisitions (by Oracle and Dropbox)
- Flexible vacation/time-off policy
- All federal holidays are observed
- Competitive benefits package including wellness benefits such as Modern Health, Headscape, One Medical, Aaptiv and Rightway
- Parental leave for birthing or non-birthing parents – 100% pay for 12 weeks
- 401(k) plan
Company HQ
Financial District, San Francisco, CA
Leadership
Waseem Daher
(Co-Founder)They studied at MIT before founding Ksplice, where they spent 3 years as COO, and working at Oracle and Dropbox. Having founded Zulip in August 2012, they co-founded Pilot in January 2017.
Jessica McKellar
(CTO & Co-Founder)Previously, they were the founder and the VP of Engineering for a real-time collaboration startup acquired by Dropbox, where they then served as a Director of Engineering.
Jeff Arnold
(COO & Co-Founder)Formerly the Senior Director of Software Development at Oracle and Head of Product at Dropbox.
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