Email Production Associate, Mozilla
Fixed Term
CA$69.3-77.8k
More information about location
Internet software for people, not profit
Job no longer available
Internet software for people, not profit
1001+ employees
Job no longer available
CA$69.3-77.8k
More information about location
1001+ employees
Company mission
To ensure the internet remains open and accessible.
Role
Who you are
- Proficiency with HTML and CSS for email
- Understanding of email analytics and what metrics are important
- Familiarity with email tools like Campaign Monitor, ActionKit, Action Network, Nationbuilder, MailChimp or similar platforms
- Power user of Excel, Google Docs, and/or Airtable
- Proactive communicator
- Incredible attention to detail
- Experience in working with global colleagues across multiple time zones
- Experience as a sender for email marketing, digital campaigning, online fundraising or other strategic email programs
Desirable
- The ability to write SQL
- Non-profit or advocacy email programs, especially with fundraising
- Basic Understanding of email deliverability
- Experience with Campaign Monitor, Salesforce and knowledge beyond building and sending to querying and targeting/segmenting
What the job involves
- The Email Production Associate will report to the Head of Supporter Engagement and be responsible for supporting a robust email program that serves the entire organization
- This role is critical for Mozilla Foundation to send timely and consistent email messages to its large email audience
- You will initially be engaged for 12 months, with the possibility of an extension or full time engagement subject to performance review & organizational priorities
- Here are some projects you'll likely work on in your first 6 months:
- Code a variety of email formats we send to our global supporter list with an initial focus on End of Year fundraising
- Producing and sending emails for End of Year fundraising and reporting on the results
- Support implementing our email content strategy plan and assist with collecting insights based on email analytics
- As an Email Production Associate at Mozilla, you will…
- You will take approved content for emails, and load it into our email tool using HTML and CSS. This will also include QA processes to ensure accuracy for test segments, timing, link sourcing and tracking, and more. You then will schedule or send emails and confirm successful launches of the content
- Handle content loading for our multi-lingual email program. You don't need to know the languages at all, but will need to be comfortable loading content translated into 6 different languages
- Monitor/report on all emails (including journeys) to drive consistency, adherence to process, and QA
- Work within editorial calendar process to ensure consistent intake process for all Mozilla Foundation emails (i.e. ensure content is approved through that process and other approval processes)
- Work across timezones, handing off and taking on work to/from colleagues in other regions to ensure smooth and efficient project completion
- Occasional weekend work required, with appropriate time-in-lieu
Our take
Mozilla develops a range of free and open-source software, with its most familiar product being Firefox. Operated with a mission-driven, not0for-profit ethos, Mozilla champions online privacy, open standards and user-choice.
Beyond Firefox, Mozilla has focused on privacy forward offerings such as Mozilla VPN, which allows users to browse securely without being tracked. The company has also streamlined its product portfolio to concentrate on initiatives that align closely with its core mission, ensuring resources are dedicated to improving user experiences while fostering safer, more open digital environments.
Alongside this, its impact extends into the developer and tech community, having played a pivotal role in the creation of Rust, a systems programming language celebrated for its speed and efficiency. With a loyal user base, ongoing innovation, and a clear commitment to privacy and open-source principles, Mozilla remains an influential player in the technology landscape.
Freddie
Company Specialist at Welcome to the Jungle
Insights
12% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Apr 2018
$1.2m
GRANT
Jan 2005
$0.3m
ANGEL
Total funding: $3.5m
Company benefits
- Health and wellness: Mozilla covers medical, dental and vision plan premiums at 100% for U.S. and Canadian employees. Our offerings give you the options you need to manage your health — and your family’s — the way you want.
- Mental health: Mental health is as important as our physical health. That’s why Mozilla’s health benefits include therapy and coaching sessions to make sure our people have access to the care they need.
- Time away: With all of life’s demands, time away from work to disconnect and recharge is essential. In addition to country-specific holidays (12 in the U.S. and Canada), vacation and sick time start accruing right away (specifics vary by country). Everyone also takes a pause together on quarterly all-company wellness days, plus you get to celebrate the most personal holiday of all: your birthday.
- Parental leave: While Mozilla’s parental leave policies vary globally, our U.S. and Canadian-based employees can look forward to 26 weeks of paid leave for childbearing parents and 12 weeks of paid leave for non-childbearing parents.
- Financial: Mozilla is a private company, so our compensation isn’t tied to stock options or equity plans. Instead, we offer generous, performance-based bonus plans to all regular employees to underscore that we share in our success as one team. As for retirement savings for US and Canadian employees, Mozilla contributes a percentage of your eligible base salary each year to the 401(k) Plan/RRSP (regardless of whether you contribute or not), with 100% vesting.
- Learning and development: We’re big believers in learning by doing, and we also want to invest in your education and development beyond your role. Every employee is eligible for an annual professional development budget. Mozillians can put it toward technical or management training, certifications, conferences and more.
- Help when you need it: Life is full of surprises; that’s why it’s important to be prepared. Mozilla provides Life/AD&D and Short and Long Term Disability insurance (offerings may vary by locale) to ensure that you and your family will have a safety net in place should you ever need it.
- Plus a bit more: A few other benefits include a quarterly wellbeing stipend (to use on those things just for you), an employee referral bonus, internet reimbursement if you’re remote, and a budget for office essentials to make working remotely ergonomically comfortable.
Company HQ
Rincon Hill, San Francisco, CA
Leadership
Laura Chambers
(CEO)Alongside serving as the CEO at Mozilla, Laura is an Executive Fellow at Harvard Business School. Previously, she was the CEO and PResident at Willow Innovation, Director at Patelco Credit Union, and General Manager of Core Hosts & Community at Airbnb.
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