Customer Experience, SentinelOne
Intern
The hourly rate for this role is $25/hr
Autonomous cybersecurity platform
Posted today
Autonomous cybersecurity platform
1001+ employees
Posted today
The hourly rate for this role is $25/hr
1001+ employees
Company mission
To defeat every attack, every second, of every day.
Role
Who you are
- We’re looking for passionate individuals who thrive in collaborative environments and are eager to drive impact
- You’re excited about solving complex challenges in bold, innovative ways
- You are interested in cybersecurity and enjoy working in a team environment
- Must be currently enrolled in a full-time, degree-seeking program with an expected graduation date in 2026
- Some exposure to Salesforce Communities
- Interest in content creation, video editing, and/or content enablement
- Enthusiastic, driven and confident: the ability to clearly and persuasively articulate the company’s mission, product and business opportunity
What the job involves
- As a Customer Experience Intern, you will play an important role in helping our customers succeed by being involved in different projects related to our SentinelOne Customer Portal and the Community – Digital Guided Onboarding, Threat Center, Customer Advocacy, Community Events, and more
- We are hiring across our Customer Experience Team where you’ll get exposure into the cybersecurity industry
- Ensure that SentinelOne is portrayed in a positive, authentic way as an ethical provider of reliable, effective and scalable security solutions
- Collaborate with members of the Customer Experience team to ensure the overall success of our customers; and assist other members of the Customer Success organization
- Help facilitate content for Community posts, questions, and discussions
- Participate in Community events, webinars that enhance the user experience
- Assist in testing different use cases in our Community sandbox environment
- Review analytics related to our Community, and generate monthly reports for different areas of the portal
- Provide ongoing support to Community-related items, such as, announcement pages, blog feeds, and more
- Assist in the creation of one-pagers, data-sheets, videos, for external and internal consumption
- Ensure that contributed projects meet reasonable expectations in regard to documentation quality, and overall usability and utility
- Interns can learn about the network security industry from leading thinkers, grow their professional networks, and be part of a career-defining experience including:
- 1:1 mentorship
- The opportunity to expand your knowledge and work on challenging projects
- Training and Development opportunities
- Connections to other recent grads, and employees across the company
- Leadership speaker series where you can learn about other areas of the business and ask questions to the senior leadership team and industry experts
- Fun events!
- Length of internship: 9-weeks (June 23-August 22, 2025)
- Interns are expected to work full-time, 40 hours per week.
Our take
Cybercriminals are now leveraging the power of automation to make the current threat landscape too advanced for a lot of legacy antivirus software. SentinelOne is a cybersecurity company that matches this automation, with machine learning-focused software that is built to help businesses battle online attacks.
The company expanded the scope of its business from the endpoint security market to three markets valued at a combined $30 billion, including the corporate endpoint security and IT operations management markets. This gives SentinelOne a bigger potential customer base, although also puts them in direct competition with more focused cybersecurity companies, in addition to its biggest competitor, CrowdStrike.
When the company went public, it made financial headlines as the highest-valued cybersecurity IPO ever, which gave SentinelOne a market cap of $10B, though it's now fallen to around $4B. It has subsequently launched S Ventures, a $100M fund, through which SentinelOne invests in cybersecurity startups and has expanded its partnership with major tax firm KPMG to accelerate cyber investigations and responses to threats.
Steph
Company Specialist at Welcome to the Jungle
Insights
61% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Feb 2021
$100m
LATE VC
Nov 2020
$267m
LATE VC
Total funding: $798.5m
Company benefits
- Incentive-based Wellness Challenges
- Medical, Dental & Vision
- Gym Reimbursement
- Career Wellness Perks
- Mental Health & Mindfulness
- Paid Parental Leave
- 401k
- Flexible Spending Accounts
- Short & Long Term Disability Insurance
- Employee Assistance Program
- Life Insurance
- Unlimited Time Off
- Paid Sick Time
- Paid Holidays
- Happy Hours
- Parties & Celebrations
- Team Building Activities
- All-Hands & Town Hall Gatherings
Company HQ
Old Mountain View, Mountain View, CA
Leadership
Tomer Weingarten
(CEO)They started their career in Software Development at Mckit Systems prior to co-founding dPolls and Carambola Media. They left their position as VP of Products at Toluna in December 2012 to found SentinelOne in January 2013, where they serve as CEO.
Share this job
View 54 more jobs at SentinelOne