Engineering Manager, Zapier
Workflow Experience
$184.1-276.1k
Salary applicable to US applicants only. For Canadian applicants the range is CA$184.100 – CA$276.100. + Equity and bonus for all locations
More information about location
Workflow automation service
Job no longer available
Workflow automation service
501-1000 employees
Job no longer available
$184.1-276.1k
Salary applicable to US applicants only. For Canadian applicants the range is CA$184.100 – CA$276.100. + Equity and bonus for all locations
More information about location
501-1000 employees
Company mission
Zapier's mission is to Make Automation Work for Everyone!
Role
Who you are
- You are an effective team builder. This isn't your first rodeo. You have at least four years of experience managing teams of at least 4-5 engineers Backend & Frontend Engineers
- You know how to hire, train, and develop engineers from all backgrounds. You understand the benefits of building a diverse and inclusive engineering team
- You have experience with experimentation. Utilizing experiments to drive continuous improvements. These include a combination of bold changes (”shark bites”) and smaller improvements (”fish bites”)
- You understand how to optimize for rapid experimentation and follow-up iteration
- You’re a product thinker. As an Engineering Manager, you’ve worked to set goals, metrics, and a strategy for a product-focused Engineering team. You push your team to prioritize impactful work to meet the company’s goals
- You can articulate how engineering-driven projects (aka addressing tech debt) help the team meet team and company goals, and can work with your product counterpart to prioritize them appropriately
- You can keep track of, prioritize, and lead multiple projects. There's no shortage of things you could be doing in a day. You'll carve out time for functional projects and make sure they solve real problems the team faces -- ideally making development even easier
- You have excellent communication skills. You regularly work with engineers and other stakeholders from various disciplines, balancing engineering concerns, such as technical debt, with product concerns
- Ideally, you find solutions that address both the team and user needs, but if not, help build understanding around difficult decisions
- You are a skilled engineering leader. You've got a strong background in leading a team of Engineers working in our stack (Python, Django or React, AWS infrastructure, etc.)
- You understand how your team’s services work and can provide feedback on designs proposed by your engineers. You hold a high standard for operational excellence, monitoring service health and addressing issues
- You're adaptable. You've been in fast-growing companies and know how to build, change, and adapt to the needs of a company as it grows
What the job involves
- We're looking for an Engineering Manager to join the team at Zapier. We’re on a mission to make everyone more productive at work. Zapier has helped millions of people build businesses through the power of automation
- Zapier’s Observe product team is on a mission to revolutionize enterprise admins’ interaction with our platform by enhancing visibility, insights, and trust. Our aim includes:
- Identifying opportunities to provide account admins with real-time insights into task usage and performance, increasing value awareness across the Zapier Automation Platform
- Collaborating closely with Design, Product, and Engineering to create intuitive, user-centric experiences that our customers use and love
- Owning the entire process of notification management, performance reporting, and log content refinement and empowering other teams to consume this data through platform APIs
- Continuously innovating and implementing new features based on customer feedback such as a resolution center and alarm capabilities to proactively manage potential issues
- Constantly sharing learnings and insights with other teams through the platform, promoting knowledge exchange within Zapier
- We’re a globally distributed team, from New Zealand to the Americas, working together to make Zapier the trusted, go-to partner for business automation
- Work closely with your engineering function, peer design function, and product function to create a trio that tackles user problems and solutions
- Develop effective ways to communicate, monitor, and lead your team through weekly one-on-ones and team meetings
- Keep the leadership team informed on your team’s progress in ways that are easy and enjoyable to receive, like one-on-ones, update posts, and regular team hangouts
- Build rapport with each member of the Engineering Team and support them through coaching and mentorship to help level up their skills
- Drive continuous improvement through sprint retros, process improvements, and removal of technical blockers
- Ensure your team defines and executes technical solutions in alignment with Zapier security requirements, architectural guidelines, system design principles, and engineering best practices
- Collaborate across various disciplines (Product Managers, Designers, Researchers) to help set quarterly roadmaps that will achieve business goals through engineering best practices
- Actively recruit, onboard, and train new engineers at Zapier. This might involve tweaking the skills portions of interviews or writing better documentation
- Keep in touch with customer needs by reviewing or participating in customer interviews, sales calls, and user testing sessions
Application process
- Deadline to Apply 30 June 2024 at 05:00 BST
Our take
Even before remote working became the "in thing", freelancers, small business owners, and large organisations have found themselves needing more and more software platforms to serve their operational needs. As people used more software services, Zapier founders saw the need to connect the actions between these software and save everyone some time.
Zapier is the largest integration and automation tool for businesses. Since its founding, Zapier has grown its suite of automation offerings across almost every mainstream software service. The company is one of the most successful to come out of Y Combinator and has also been a pioneer of remote working.
Zapier has so far been able to capitalise heavily on its advantage as one of the first entrants and has had very little actual competition. Software services aren't going anywhere anytime soon, and organisations are only going to need more of them. This puts Zapier in a strong position for growth, but also opens up room for bolder companies to get in on the action. Companies like Airtable and Integromat are already preying on more niche segments of Zapier's market share.
Freddie
Company Specialist at Welcome to the Jungle
Insights
38% employee growth in 12 months
Company
Funding (2 rounds)
Oct 2012
$1.3m
SEED
Sep 2012
$0.2m
SEED
Total funding: $1.5m
Company benefits
- Work from anywhere
- Bonus program
- Unlimited vacation policy
- Great healthcare + dental + vision coverage*
- Retirement plan with company match*
- Stock options for every Zapien**
- 2 annual company retreats to awesome places
- 14 weeks paid leave for new parents
- Home office setup stipend
- Professional development allowance
Additional info
- As a fully remote company with 800+ team members across 40+ states, 38 countries, and 18+ timezones, we’ve adopted a culture of asynchronous work. This work style allows teams to collaborate effectively across locations, time zones, skills, and each individual’s energy levels, and empowers employees to work in a setting that fits their needs. In practice, we live on Slack, with most conversations in public channels. It mimics the open-office feel and allows everyone to search the chat logs if they need to find something that happened when they weren’t around
Leadership
Wade Foster
(Co-Founder & CEO)Prior to co-founding Zapier, wasEmail Marketing Manager with Veterans United Home Loans, and Customer Development Lead at The Idea Works.
Bryan Helmig
(Co-Founder & CTO)Was previously Product Dev/Manager at Veterans United Home Loans.
Mike Knoop
(Co-Founder)Was CPO and Head of Labs at Zapier before becoming President. Previously was a Graduate Research at the University of Missouri.
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